Postscript SMS Marketing

Oct. 8, 2020

We just started using post script and the customer service is the BOMB.COM the set up is so user friendly can't wait to watch our business take off

Oct. 7, 2020

I'm the marketing and sales director for a meal prep service and we are loving Postscripts. Easy to use and lets us communicate with our customers for when the order deadline is each week!

Oct. 7, 2020

We love Postscript! The app is really easy to use to set up automations or to send campaigns. There are several great options for adding integrations to help build your SMS list. And Postscript's support is also super quick and helpful – which we have not found to be the case with other SMS providers! Would definitely recommend Postscript!

Aug. 9, 2022

Postscript was recommended to me as the leading SMS platform for Shopify, and they have some good features that are hard to find. However, the honest truth is I can't say Postscript is reliable enough to recommend. It's littered with bugs and frequently either fails to send automations or sends them in error, which is a real liability to our communications with our most valuable customers. I've probably spent weeks of my time as a founder working with their support team to resolve bugs and problems with their product. Customer support was initially helpful but frequently fails to follow up and requires reminders from me to solve problems. A recent issue with Postscript caused an order to initiate without a customer's consent, and 7 weeks later we're still waiting on an explanation or resolution. I've worked on software startups for a decade and cannot understand the poor technology execution at Postscript. They are abundantly capitalized, with a large engineering team, and the product cannot be relied upon to do what it promises to do.

Oct. 6, 2020

Super easy installation with a seamless integration for our current text list. Support is quick to reply and helpful with answers and not just sending links to a knowledge base.

Oct. 6, 2020

just started using, but seems very robust. Team was extremely fast at responding to questions - shout out to Zev!

Oct. 6, 2020

Great app that has allowed me to upload my contacts and send effortlessly. I love the way they charge per month and it covers our relatively large list. Thank you!

Oct. 5, 2020

This app is good. I switched from SMS bump and found better results with postscript. Zev was helpful when I was setting everything up.

Oct. 5, 2020

Although I had some issues initially the customer service was excellent very helpful & patient during set-up! I love this app so far so good:)

Oct. 5, 2020

So far Postscripts has been an awesome app for us! A massive upgrade over the old service we were using. The support they've offered thus far is also second to none. Shannon and Zev have been top notch! Highly recommend if your trying to take your SMS to the next level!

Oct. 5, 2020

Great app, even better service. I've hesitated on taking the plunge into text-marketing for a while, just being so accustomed to email only. Finally decided to do it. The Postscript app itself is already pretty intuitive, but of course, had questions come up as you would with any new tool. The Postscript team was SUPER responsive and over-shared rather than under-shared which I really appreciated. I had a great experience with Shannon and Zev, but I'm sure the whole team is just as helpful. Looking forward to continuing this text-marketing journey and seeing some great results!

Oct. 5, 2020

Love this app! Shannon was so helpful and patient. She walked me through each step and the subscribers are rolling in. Thanks so much!

Oct. 5, 2020

So far really enjoying the app and the support! Will update this review after using the app for a few weeks!

Oct. 4, 2020

The customer service is very helpful. The customer service is very helpful. The customer service is very helpful.

Oct. 2, 2020

Getting sales via MMS messaging is huge in my business! PostScript makes it easy and possible ! The chat help is always super responsive too

Oct. 2, 2020

Just started using post script and it has been great so far. The customer service team is amazing. Was having a small issue and they got right on it! Looking forward to purchasing the subscription.❤️

Oct. 1, 2020

I am still in the free trial, but so far the customer service has been great and seems easy to use!

Oct. 1, 2020

I LOVE Postscript! All of the features are super easy to use and if you have questions the support team, never takes more than 5 minutes to respond. This is super helpful when you are trying to get a marketing campaign out the same day. Will continue using Postscript, I do not have any complaints!

Oct. 1, 2020

Shannon is the best and so helpful with any hurdles I faced. Love working with such a capable and easy-to-communicate-with team! :)

Oct. 1, 2020

Fantastic app with fantastic service. Would recommend if you are looking to send automated texts. Thanks!!