All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Sept. 22, 2020

So far so good, the app does what it says. Also, they do have amazing support, they have live support chat not one of chats that actually send an email that is responded to in a nonspecific amount of time. We will continue to build out the app with the help of their support team, the integrations are also perfect for us. Out CS team can answer texts from their Zendesk account.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Even if the app sucked, the level of support these guys offer is beyond anything I've ever received. I'd totally give a great review on that alone. Luckily the app itself is actually amazing and I've already generated a 3X ROI on what it would cost for the paid version after 1 week on the trial. Definitely going to be fully implementing and scaling with this one!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

I am still setting everything up, but it seems very intuitive and you can get it going quickly. Zev and Shannon were very helpful. Thank you!

Using app

12 months

Total reviews

25

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Amazingly responsive team and very helpful in getting me started!! I am excited to use the app and see the customer revenue grow.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Can't say enough good things about the Postscript / Shopify integration -- the documentation is super easy and automated discount codes have been a huge win! The welcome series automation now outperforms email (Klaviyo) on rev per recipient, and add to cart abandon (new + repeat) is absolutely cranking! Plus, the customer service team is lights-out fast on responses and follow-up -- can't recommend this enough.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

So far so good! the set up has been very easy. I had one issue (I caused myself) and the customer service was amazing! so Friendly and responsive! I could not be happier

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2020

I am a HUGE fan of Postscript. I've used Klaviyo SMS in the past and it was a complete nightmare.Postscript makes everything simple and they're so responsive whenever I have an issue. Which is probably the best value I have found. SMS has become a massive channel for all of my clients so far using postscript. Thank you to their amazing team!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2020

So far this app has been great. Customer service has been awesome and the texting has been easier for my customers than giving emails. Highly recommend.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

The customer service team has been extremely helpful especially with bringing over my existing customer list and getting them put into this new texting system. Still trying to figure everything out as far as the service is concerned but so far I am very satisfied with the Postscript service & the customer service is top notch!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

goat of sms remarketing. easy money, easy to set up - customer support is extremely helpful - strongly recommed

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

We LOVE the Postscript app - and their customer service is unbeatable. Responses are almost immediate - and always warm, friendly, and helpful. THANKS!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

The customer service is outstanding!!! love this app alot you should get it.!!!!!!!!!!!!!!!!!!!!!!!!!!

Store

MNMLST

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

I just downloaded Postscript but I am already in love! It is already working amazing and not even 24 hours in yet!

Using app

About 16 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Awesome customer service from any of their staff!! Always willing to go the extra mile to assist with all of the bells and whistles.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Excellent customer service! I highly recommend. Installation was east to setup and customer service was quick to respond to my questions.

Using app

1 day

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 17, 2020

I really love the simplicity and ease of use with this app. Tried a couple others before this and really liked how easy postscript made it for us to get setup and going. Results have been great too!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

I like this app! I'm excited for my customers to be able to text and receive deals. I did have a few questions, but the customer service rep (Zev) was extremely helpful in answering my questions.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

I am loving this app. And customer service rocks! I was skeptical about signing up but I am pleasantly surprised.

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 15, 2020

I have only had this app two weeks and already have seen a very significant amount of signups and sales off of it. The team is very helpful as well! 10/10 recommended!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Great customer service, app is intuitive and easy to use and SMS has been a great channel for driving revenue.

Using app

10 months

Total reviews

5

Average rating

5.0