All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Aug. 20, 2020

Great app so far they are helping me get set up now. I'm having to adjust their templates to sound less buggy and more personal but that is Ok.

Store

Binoid

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

I love postscript so far. Stev was a really great help with answering my questions! Customer service is very great and responds quickly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

Best of the best Shannon is incredible and helped me and my company out tremendously. I highly recommend her

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

Still in the free trial phase but we're loving it! As a store, we're new to SMS marketing and Postscript has made the transition to this new medium incredibly seamless and easy. Their interface is very straightforward and simple to use and you'll be up and running in no time. Plus their website is full of tips and tricks and when in doubt, their live chat is the best. Always incredibly responsive, no waiting, and very friendly. If you're lucky enough to work with Shannon, she's one of the best people I've ever worked with on a live chat platform. Like I said, we're still new to SMS Marketing and Postscript, but so far, so good. We've even had other SMS companies reach out and try to snag us away but Postscript has everything we need and more between automation, segmentation, campaigns, creativity, and integration with existing apps.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

I had an issue where my sms was fired before I finalized the scheduling process. I contacted customer support and they immediately answered me (even when it was a weekend). They found the bug and they fixed it in record time. They also kept me informed during the whole process of what was going on. Excellent customer support

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Fantastic customer service. Answered all my questions, and solved my issue quickly. i really like their fast response time.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

Love the app, super easy to use. Got it set up in under 10 mins with flows running! Thanks to postscript I'm bringing in extra revenue I never had.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

Love the app, super easy to use. Got it set up in under 10 mins with flows running! Thanks to postscript I'm bringing in extra revenue I never had.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

Postscript has been the best user experience out of any app! Their entire team has been proactive to assist me in getting started & show me any tips to maximize their platform for SMS. Also, if you ever have any questions, their customer support answers & resolves your questions within 5 minutes... Highly recommend. You'd be a fool to go elsewhere!

Using app

9 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

I'm happy it's free yet with powerful functions. They are helpful for me and get what I want. Thumbs up!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

So far so good. Easy setup, great step by step guidance on compliance regulations. Really strong segment & automation features.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

Great customer service and great easy to use app! Customer support replies are very quick and equally helpful! Highly recommend this app.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

I love this app better than SMS Bump. Postscript has many different features and easy to use. I am currently on the free plan. Also, the customer service is very fast in replying and amazing.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

Great customers service! i just started with the app however they were very patient with me and helped with my setup

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

Excellent customer service - very responsive and helpful! Great app for SMS text marketing and their service has made the learning experience very smooth.

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 17, 2020

Fantastic customer service helping us get setup. Loading in our existing data was a nice touch. Would recommend this tool for anyone of any size wanting to add SMS to their marketing mix. We are seeing a 22% conversion rate from our SMS cart abandonment campaign!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

This is the best SMS service. They don't charge for incoming texts. The transparent analytics and the straight up billing makes the service trustworthy and easy to use. The ability to set up numerous automations will keep you in constant contact with your shoppers. I have seen a 10x ROI for over a year. Tried another service, they did not even come close to Postscript.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

The customer service is fantastic. They were able to assist our brand in bringing our previous customer subscribers to their platform. The analytics and segmentation of the lists are well coordinated and we definitely recommend Postscript SMS if you're looking to improve open rates and reach your most valuable customers.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

This is a VERY capable SMS marketing solution. We're a very customer-centric brand, so having the right communication tools is essential. We looked at a few competitors but Postscript just had more of the features we needed: international sending, 2-way replies, MMS, easy integrations with the rest of our marketing-tech tools, and more! The cherry on top is the customer service! They're super helpful and always there when you need them. Shout out to Shannon and Zev for being rock stars.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

I used the 30 day trial and generated an insane amount of income, it pays for itself! Started the paid subscription today and already paid for the month with the first sale from the campaign! Zev with customer service was super helpful in getting my first text out! Do yourself a favor and get this APP!

Using app

About 1 month

Total reviews

1

Average rating

5.0