All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (27 ratings)
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5 / 5 Share

Sept. 1, 2020

Postscript solves all of our issues for an automated 2-way SMS solution. Not only is it an intuitive setup, but they have plenty of tools (abandoned cart, shipping tracking) and integrations (Recharge, Klaviyo, Gorgias) that make this a seamless solution for us. And their support is SO HELPFUL, especially Zev. They'll get you set-up with all of the SMS best practice tips and tricks.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Awesome app for small business owners. Very easy to use and the customer service is top-notch. My customer prefer text marketing than email marketing and I had tried several SMS Marketing apps but this one is the best yet!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Easily one of the best experiences with any Shopify App. The platform has been a great channel for our growth and is easy to use. Perhaps most importantly—the Postscript team is top-notch. Hands down the best support team I have worked with since launching our brand at Run Gum.

Store

Run Gum

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

This app rocks and their support team is amazing. They have really helped Tenzo communicate better with our customers. Mad Respect!

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Amazing app, but more importantly amazing customer service! Zed is the man and was wildly helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Postscript is a great tool for sms marketing. For our brand being able to have each app talk to each other is super important and postscript has really good integrations with ReCharge and Gorgias. Plus their live chat is super fast!

Using app

About 1 year

Total reviews

11

Average rating

4.9

5 / 5 Share

Sept. 1, 2020

Love this app, the customer service is BEYOND perfect and super fast :) Would totally recommend!!!!!!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

An amazing investment! Great customer service! My texts account for 15-20% of my sales. I can't help but think, that's 15-20% I wouldn't have if I didn't have Postscript! Definitely worth it! Highly recommend.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

Customer Service is Great! Any and all questions asked, they answered quickly & did really well with helping me set a few things up!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

A fantastic app, with incredible features. I'm definitely pleased that they allow integrations & offer a 30-day trial for me to get the hang of things. Customer service is very helpful & responsive. I needed help getting setup and they walked me through it easily and quickly. I tried other SMS apps and this is the best one so far without a doubt.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

So far so good, gained about 400 customer numbers in the first 60 days. Like I can add Gif images as well. Customer service was prompt when needed. Using more credits than expected, but seems worth it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

I added this app to increase the likelihood of staying connected with my customers and visitors. It has over delivered and I'm so excited for the growth! The customer service is superb! What a wonderful app and brand!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

A great platform for sending SMS messages! Their customer service is incredibly friendly and extremely helpful.

Store

Misen

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Love the customer service!! So far so good!! I would highly recommend! First day, and I’m already a huge fan!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Insane ROI and open rates relative to email marketing. Would definitely recommend to anyone wanting better open rates and conversion rates.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Great support! The Postscript team never fails to give us quick resolution to any questions we have, technical, strategy or whatever! Always there to point us in the right direction and never leaves us hanging

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

great support!! would definitely recommend everyone who is running sms marketing to check our their app. Set up is seamless.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Really has been fantastic for our sales, communication with our customers and customer service has been great!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

I am using this app to increase my sales and communicate with my customers. This app is truly awesome in growing your brand and the customer service support I received is outstanding!! Thanks Zev for everything!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

October 6, 2021 update to my 5 star review SO no that I am months in...where is the 6th star???? I have moved up to the highest plan because the more I found out about the automations and segmentations, I needed more. BONUS: You get a dedicated advisor, mines is Travis and he is amazing. We are a team that keeps my companies goals on track and his innovative tactics are just what I needed. I know my brand and customers, he knows PostScripts and together, its a win win. I have not used the app yet, but my customer service experience during set up was impeccable. Shannon helped me and was so instrumental in getting me the look and feel that I wanted, even taking the time to format a gif for me...THAT to me...made me want to stick around and grow with this company

Using app

About 1 year

Total reviews

3

Average rating

5.0