All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Aug. 14, 2020

The customer service team & Shannon are freaking amazing! If you aren't using this app, YOU NEED TO! They answer right away and provide so much help! Plus, they are SUPER friendly! Best experience of my day! Will ALWAYS continue to use them & refer my business owner friends! THANKS SHANNON FOR SAVING MY DAY!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Great experience! Quick & easy to get started. Best of all, extremely attentive and responsive customer support team.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

The customer service for this app is out of this world. Shannon was ridiculously helpful and went above and beyond. I can't wait to dive deeper into this software.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

I love this App already!!! Easy to maneuver and I love how it compliments my website. I am anxious to see my subscriber list grow!!! -Valley

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

We've tried nearly every SMS and all of their interfaces suck. This one is incredible and fantastic customer service and automations.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Best SMS app by a mile. Not even close. Stop looking elsewhere. Customer service responds within seconds. No issues. Clear dashboard. Transparent.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

PostScript comes recommended all over the circles I run in and it's for good reason — great UX, great pricing, and most importantly, EXCELLENT SUPPORT.

Store

Plato

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

I used this app to increase sales and saw a increase during the first day. I was blown away with the text for abandoned cart that help generate sales! Cha Ching!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

Couldn't have asked for a better app for SMS and email engagement. Customer Service was available late night and helped me through the entire setup. Any problems I have run into have been solved expeditiously. Look forward to using this app to engage customers and generate sales.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

Really wasn't expecting my inquiry to be answered at midnight. But they came through and helped me through setup and added the automations for FREE!! Awesome customer support. Super knowledgeable and friendly. Can't wait to see the full extent of this app and how many conversions it will make with customer engagement.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

Great start-up support! Can't wait for the rest! Zev is super funny with all the .gif -ting and treats us like we are celebrity queens.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 11, 2020

Best SMS tool for Shopify and really helpful support and service! If you're in need of a way to get started with SMS, look no further.

Store

KIZIK

Using app

7 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 10, 2020

Great experience helped me found what I needed. I will continue using this great app and also share it.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Support is top notch. Their team is "Johhny on the Spot" responsive. It integrates well with other platforms and is extremely versatile. It is a must have for any shopify store trying to take their marketing and engagement to the next level. Happy to have found them for getting text reminders to my customers!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Great customer service-so fast at answering my questions, easy platform to use---love the ability to add in a GIF via text message!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Been using them for over a year and pretty happy. They have given a lot of personalized support and consulting, which is a must for a brand like us with a lean team and no dedicated role for this. Feel like more of a partnership than a "number" like you do with some of the bigger platforms out there.

Using app

Over 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

Aug. 10, 2020

Love this app- total game changer for abandoned carts and upsells. On top of that the customer service is outstanding. Highly reccomend!

Store

Lyte

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

Not only was Zev helpful, he made helping me funny and prompt. I figured I wasn't going to get an answer tonight so I was shocked to find that someone popped on right away after my signing up and helping me. He was knowledgeable and helpful all in one. Thanks again and looking forward to working with the postscript app + Shopify. Yall Rock. Highly recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

just signed up. had a question and they answered promptly! During our chat I ended up getting a sale for 2 items. I cant wait to really sit down and learn this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

Great app! modern, authentic and customer service is great! Zev, was outstanding walking us through automations.

Store

NCMPRBL

Using app

8 months

Total reviews

16

Average rating

5.0