Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.7
feedback
1,191
chart
#2,756
All reviews
July 29, 2022
I appreciated the quick response I received and how they followed up to make sure they answered my question.
July 27, 2022
Sandy Q. is AMAZING! Your knowledge, speed, and recommendations to help me improve my automations and connection to my customers just "wowed" me! She is the exact professional needed when working to improve your business.
July 25, 2022
Having the live chat is soooo helpful! My question was answered within seconds and it included a video so that I could follow exactly what she was doing. Thanks Faith!!
July 25, 2022
Postscript is great! I have found that using it has really kept my sales up compared to using only social media marketing. Thanks so much to Faith in customer service for helping me when I needed it today!
July 21, 2022
Postscript has been so beneficially for us! The support (specifically meg) have been nothing but helpful to me and my team! I am SO appreciative of them! <3
Sept. 28, 2022
Updated: Tried a couple of different SMS apps. PostScript was the winner in features and support. Their live chat support is always fast to reply to help with any immediate issues. Unlike other chat support where you have to wait in a queue of 20 or more, I've never had to wait more than 1-2 minutes, if that. Fantastic app. Has all of the features you would expect. Never run into any issues whatsoever. Everything always works and runs smoothly. Their support team is topnotch! Always quick to respond and always go above and beyond to help.
July 14, 2022
This app is AMAZING considering we are a small business. The support staff online are fabulous with helping you out if you are ever in a jam.
July 11, 2022
Kyler is amazing and quickly helped me to solve my problem! Can't say enough good things about post-script customer service!
July 1, 2022
First of all the customer service is top tier! I had multiple questions on how to use the app and they answered all of my questions with no problem. The app is easy to use now and appears user friendly. I feel like a winner with this app now. I switched to this company from a previous app who had bad customer service and an ancient looking user face. I believe Postscript is actually cheaper too. Another plus! Love this app!
June 27, 2022
Love this app! I initially had trouble getting it to automatically pop-up on my site but I chatted with Faith from customer service and she was SO helpful! Got it done for me exactly how I wanted.
June 17, 2022
Porshai from the postscripts team was so helpful. We where not able to log into our app and connect with customers. She found the issue and make another long in for both of our stores while we reach out to shopify to get the issue fixed so we are still able to log in and connect with client. Thank you so much for the help! It was fast and easy
June 8, 2022
Postscript has been an excellent resource for our brand & their customer service team is top-notch! Highly responsive & super helpful.
May 20, 2022
Super seamless platform and responsive customer support! Everything was easy to set up and integrate!
Nov. 20, 2022
Absolutely amazing customer service and onboarding experience! Postscript cares about their customers! Meg was super amazing!
May 13, 2022
The best service. Sandy has been a huge help and the onboarding team make life super easy. We were with another SMS service for a short time to compare service and Postscript won hands down.
May 11, 2022
Customer support is great and very responsive! SMS is a new undertaking for our brand, and having the support when a question/problem occurs really makes all the difference
May 7, 2022
We're transferring over a good size list from another app and have no clue what we're doing. Sandy has been incredibly helpful in helping us navigate these waters - we can't wait to make Postscript a massive piece of our strategy!!!
May 5, 2022
Customer support has been very helpful although at the beginning they couldn't figure out the issue I was having
May 4, 2022
This app is great for all levels of an e-com stores sales funnel, as well as keeping up with customers, offering customer service, and so much more. It's easy to use and has helped so much so far!
May 4, 2022
Great support provided and good service overall. Really looking forward for updates and new features.