Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,969
chart
#2,336
All reviews
Rating Breakdown
Oct. 14, 2022
Excellent customer service. Extremely responsive and helpful. I get nervous utilizing apps with my website because i dont totally understand the back end. This company addresses any questions immeditely. Its also my first SMS marketing app ive downloaded. Great layout, easy to use, cant think of anything else i would need out of a service/app like this
Oct. 13, 2022
We are an online boutique that launched a little over a week ago and had some questions about Postscripts. We chatted online with Sandy. If you ever have the pleasure of chatting with Sandy you are in great hands! She was so helpful and is a true gem! We love Sandy!
Oct. 12, 2022
The support and kindness of the support team is exceptional. Haven't received such great service in years. We are based in Australia and they helped us with getting an AU phone number and removing the time zone time send restrictions. Huge shout out to the support & billing team - thanks again!
Oct. 12, 2022
Super easy to navigate and the live chat option is the best one out there if I run into a snag! Faith helped out super fast and got me going!
Oct. 12, 2022
Faith was great! She helped me out with a question I needed to improve our Desktop and Mobile Popup!
Oct. 7, 2022
In the first 6 months of our store being open, Postscript SMS has accounted for almost 30% of our website revenue, with only a 10% off code. We just increased 25% off, and cannot wait to see the results. Their Live Support is great for helping you get things started. Highly recommend.
Oct. 6, 2022
This app is relatively easy to use, but whenever i'm confused I use the chat. The staff are always so nice and helpful. Couldn't recommend this app more!!
Oct. 5, 2022
Postscript rocks and is the top performing channel for us every month since we launched. Kaci, Jenny, and Faith have helped in so many ways and are always thinking of new ideas. Their support team rocks!
Sept. 30, 2022
These guys do everything for us! Come up with ideas, schedule and manage campaigns and flows. Has been the best experience after switching from a larger software. I will not be leaving these guys
Sept. 28, 2022
Great app. Their support team is always quick, efficient and insightful which is hard to come by these days!
Sept. 26, 2022
Always a great experience with Postscript. We have been a customer for a few years and would highly recommend for all of your SMS marketing needs.
Sept. 23, 2022
Great app. Love the UI and ease of use. Definitely a game changer for my business. Would highly recommend to anyone looking to scale their business and get more sales !:) Great customer support too. Talking to real people instead of bots
Sept. 16, 2022
Pretty awesome. I'm no programer but the support staff is great. Helped me though it. I'm stoked to be on my way and working towards my ecomm goals.
Sept. 16, 2022
Faith at customer service was super helpful with integrating Klaviyo with Postscript. Amazing customer service!
Sept. 16, 2022
This app is the best I have found, extremely easy to use. Faith was quick to answer any questions I had regarding the app and what app add ons would integrate with their system!
Sept. 15, 2022
Every time that I contact Postscript online they get back to me within minutes if they are open! I am a new small business owner and I have been so dazed and confused with what I am doing. I've contacted them 4 times since I've been with them for 2 weeks and they send me screenshots with detailed instructions on what to do. Also, if I can't find something on my screen, then they generate a report and show me in the chat. I cannot say how thrilled I am with Sandy Quiett and the rest of the tech support staff! Keep up the great work!
Sept. 15, 2022
Great customer service. Faith was very efficient and got me the help I needed early on in the process.
Sept. 15, 2022
So far so good, easy to install and set up. Alot of the automation is completed already which makes getting up and running really simple. The only tricky part is understanding the cost per message (160 characters = 1 SMS, 1600 Characters = 1 MMS message). However once you have that understanding adjusting messaging and making the right choice about which type of message to use is a breeze. Great customer support as well!
Sept. 13, 2022
Works as intended and advertised. Good customer support with fast response time. Sends SMS integrates with Shopify.
Sept. 12, 2022
I love this app!! My ROI has really increased! Amazing staff/tech support also! Always so easy to handle any issues or questions I have!