All reviews

Rating Breakdown

  • 5
    97% (1,901 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

July 16, 2020

We just launched Postscript with our second Shopify store since their product and customer service is outstanding. Anytime I've ever needed assistance - it's solved within an hour. AMAZING! And Shannon really made me feel good even though I set something up incorrectly. LOL.

Using app

38 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2020

I'm still learning the app but the support team has been awesome and patient with me. Always quick and super friendly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2020

We were intrigued by the 5 star reviews and of course we couldn’t agree more! This app is amazing and the tech support is the best we have seen. Excellent! You will love how easily this app is integrated with your store. There is so much you can do with it. 5 stars :)

Using app

10 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 15, 2020

I've used this to recover sales and alert customers to new offerings. Most recently I had a small tech issue and the customer support (Shannon) was beyond amazing and helpful. Resolved my issue and I'm back up and running.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2020

This company is very helpful. We use this app for their segments. It allows us to really narrow things down. We have hundreds of products each with 10-16 size options. This app allows us to text customers by the date or size of order down to the size if we wanted. My only issue is not allowing us the choice to use our own sites link in the text.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2020

good helped me a lot for renewing my subscription and very attentive. Highly recommend them . Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2020

Postscript has seamlessly helped us hit our stride with our SMS triggers and broadcasts. Its UX is easy to use and provides you with the tools needed to run a successful SMS program.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 13, 2020

Recently added this app after it came hugely suggested by so many fellow boutique owners! After using it I can see why - analytics are easy to navigate, customer service is amazing and I love how easy it is to use.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2020

This app makes it SEAMLESS to send SMS text messages! Super easy to use. Send GIF’s or pictures! It’s taken my business to the next level!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2020

PostScript team has been on point!! They really focus on their product and customer support. Every time I needed help they were quick and very detailed regarding troubleshooting the issue.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 12, 2020

Their customer service was awesome! They helped me on a Sunday and I'm appreciative. Will continue using this app! I'm already getting optins!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2020

If you need a sms app that ACTUALLY converts THIS IS IT! It's very easy to use and you can tailor it to your own style. Zev from customer service is incredibly friendly and helpful. Today he helped me with adding more animations and it was super easy and so fast. This is an app that will remain in my arsenal!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2020

I've been using it for i think just about the full trial period and I have been pretty happy. I haven't even touched on a fraction of what it can do. i set up their provided templates and did the bare minimum and its already given me an ROI. And their customer service is crazy fast to respond. I will definitely keep it around!

Using app

Over 2 years

Total reviews

7

Average rating

2.9

5 / 5 Share

July 11, 2020

This is the easiest app to install and is accompanied by an ALL STAR customer service. I was up and running in 10 minutes!!! Thanks!

Using app

30 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 10, 2020

Shannon at Postscript is legitimately the best. The customer support is unparalleled! She literally stopped her dinner to help me and got the whole team online to fix a bug in the app. They genuinely care about customer success and I would recommend Postscript to anyone looking to take advantage of SMS!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2020

Shannon was so helpful in getting my subscriber list switched over from our previous text service. I love the dashboard on postscript and it is super user friendly! We can't wait to have our text flows up and running!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2020

We are just getting setup, but the pre-sales support from Shannon was excellent, she answered all the questions I had. We'll report back with results once we are up and running.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2020

This app is PERFECT! Did I mention the customer service! Not only are they fast at responding but they are actually nice and understanding. Kudos to Shannon and the team! 5 Stars !

Store

KARDYA

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2020

This is the SMS automation app we had been looking for forever. Simple setup, well designed popups, pre-loaded templates, and excellent support. We would highly recommend this app if you're looking to grow your shop through sms marketing.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2020

Great App - easy to use and set up. Support is amazon and can teach you the ropes and answer all your questions. We look forward using SMS in our marketing efforts.

Store

tilt

Using app

About 2 years

Total reviews

5

Average rating

4.8