All reviews

Rating Breakdown

  • 5
    97% (1,901 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

June 12, 2020

If you like having great support, postscript is def the go to app for SMS! Any questions I have literally get answered within 5 minutes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

Easy to navigate dashboard, intuitive UX, seamless integration with our apps, and next level customer support -- Postscript SMS is the total package !

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 12, 2020

The app works great! I've already recovered tons of revenue via SMS abandon cart and win-back texts.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2020

Postscript is simple to use and integrates nicely with shopify. It's easy to build campaigns and automations. The pricing structure is friendly to small businesses. Great app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

Amazing customer support team. Helped identifed why my account wasn't receiving subscribers and even added some days of free trial back. Absolutely made my day!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2020

Postscript is without a doubt the best SMS marketing platform available currently. I've tested multiple with various brands and they're ahead of the game on functionality, pricing and ease of use. Then there is the custy service team. They are always quick and actually listen to your questions and know how to fix/help rather than generic responses. Also, the team is always positive and adds life to the convo so you don't just feel like you're dealing with an issue but can have a rando convo while they're resolving stuff. The whole team is great. Zev today specifically was so possible he turned a mundane Tuesday into thinking about how great life is. He also is a comedian as well so you'll probably get a couple laughs in if he jumps in to help

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

Love Postscript! It's robust and effective while still being useer-friendly and practical. We're seeing an ROI 3x better than email and conversion rates 60% higher than our site average. I highly recommend every marketing team to add Postscript to their stack.

Store

MOUTH

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

You need text marketing and you need this app we have increased our revenue by 30% since moving to postscript. Our Marketing agency showed us this and now we are hooked. We have over 7 text automations setup.

Using app

Over 2 years

Total reviews

9

Average rating

4.9

5 / 5 Share

June 11, 2020

One of the great things about this app is the amount of segments and filtering they allow brands to do to contact the right group of customers. There are an endless amount of filters that you can then automate on top of, which makes the app very versatile in nature. If you learn enough of their platform, you can really customize it to the experience you want to build for consumers. Also, not to mention, their live chat is fabulous! I have so many questions while learning the ins and outs of the system, and they make it super easy by connecting to a support agent in minutes to answer your question. Very prompt. Everything I look for when choosing the right partner to work with on our store. Thanks to the Postscript team and Adam for being so helpful in on-boarding me :)

Store

Zenergy

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2020

Awesome SMS platform. I tried a few from the Shopify marketplace but none impressed me as much as Postscript. The alternatives did not have segmentation on the level of detail that Postscript provides. A bonus is that they recently redid their pricing model, compared to the other alternatives this is a better cost effective option. There is no base rate + cost per msg, just a very simple monthly credit system, no hidden fees. Their support is also top notch, they were able to make a custom adjustment I needed for segmentation.

Store

ASRTD

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2020

This app is very user friendly. Customer service consistently goes above and beyond. The pricing is super competitive and we are seeing a great ROI

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2020

Perfect app ! The team replied in under 1 minute they are very helpful recommended to everyone who wants to reduce they abandoned carts !

Store

Srilada

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 11, 2020

Before downloading the app I spoke with Zev in customer service and he was very nice and professional. He answered all of my questions and gave me more info which really helped me to decide to download this app. it's perfect for my business. It has everything i was looking for in a text marketing app. also Steadman was nice and helpful as well. Great team! Excellent customer service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

Been using the app for a few weeks. Makes it very easy to set up automated text messaging for Shopify customers. Very happy so far.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2020

Amazing App, it is much user friendly than any other app I have tried before. and their customer service is outstanding!! Thank you so much Zev for helping me out.

Store

Shoprya

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2020

great help from ZEV. my mobile pop up wasn't firing so they put in a request immediately to get fixed. cool app and looks very useful

Using app

About 4 hours

Total reviews

3

Average rating

4.0

5 / 5 Share

June 10, 2020

Customer service is awesome!! Setting up texting to send fun wallpapers and art to customers- excited to learn more about it too!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

absolutely amazing app! as of right now our ROI is about 15X and we only had the app for a month. As one of our most profitable app we definitely recommend it. By the way, the customer service is amazing! Every single time we needed them they were there to assist us within minutes! Thank you Zev and Shannon for all the assistance and congratulations on the app itself!!!!

Using app

About 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

June 10, 2020

I searched all do for a good SMS marketing app and this is hands down the best one! I had a little trouble but i sent a chat and my problem was resolved in minutes! Extremely helpful and knowledgeable staff

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

June 10, 2020

Excellent customer service! Shannon was helpful and knowledgeable. She when over and beyond to assist me with my store. I would definitely recommend Postscript.

Using app

4 days

Total reviews

2

Average rating

5.0