All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Sept. 12, 2022

Excellent customer service and SMS solution. We just installed it and were able to understand the dashboard and how it works and we had some questions that were solved via chat veru quickly.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Amazing customer service and great app thus far! Developer also confirmed it's ADA friendly so thats a huge plus for us. Thank you to Taylor and Faith for helping us out!!

Store

YUGLO

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

I have tries so many apps and left frustrated each time. This was the first time my questions got answers direct and to the point. Taylor was patient and kind. I also had the pleasure of speaking with Sandy. She was amazing and went above and beyond. Very thankful

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

I used this app to help create a phone subscription sign up and customer subscription list for my store. I like the app a lot however there were a few things I was confused on. I went to chat support and Faith from PostScript was extremely helpful in answering all my questions very fast and informatively. She was very nice as well. I would definitely recommend to others!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

We've been using Postscript for about 2 years now and it's a great affordable SMS service for small businesses. Compared to other SMS marketing services out there (Attentive and the like) that charge 10x or more, we feel that Postscript provides 90% of the functionality of these other large providers. Over time PS has improved their services (e.g. Flows) that now I feel it's likely just as good for a fraction of the cost. Highly recommend PS if you're a small biz getting into SMS marketing or even if you're a larger one that's more established that needs to get up and running ASAP>

Using app

Over 1 year

Total reviews

11

Average rating

4.8

5 / 5 Share

Sept. 1, 2022

I was having some delays with test text message and Sandy was SUPER helpful!! We got it all figured and she was very friendly as well!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Awesome technical support. We are looking forward to using this app full time and we can already see the possibilities. The flow builder is so easy.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

: Easy to use / Highly profitable : A++ customer service : A++ Employees Everyone who runs an online store should take advantage of post script.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Top notch customer service! Fast response in chat, solved my problem and went way beyond to make sure I was a happy customer.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Great customer service and very user friendly! I've been looking for an SMS for a while and this one takes the cake :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Customers service is over the top! I got easy and fast support, -------------------------------------

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Postscript's customer service is phenomenal! They send great calendars each month with SMS inspos and really help you get set up for BFCM way in advanced! Seriously just do it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Faith was awesome she helped me set up my Postscript ater i told her i couldnt see it popup on mobile or desktop!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

You have an employee named Sandy, and she is just the BEST employee you could have hired. She deserves a BIG Raise.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Great SMS app for sending segmented notifications to your customer list. We consistently see 15X+ returns each month. I highly recommend this app.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Great app I have used this triple my sales growth and to retain customers within my funnel. I tell everyone I know about this app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Rachel was awesome in helping me sort out some issues I was having! Thank you Postscript for having such an awesome customer service team! Much appreciated!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Faith was an amazing help!! She helped me figure out issues with setting up my first Campaign on postscripts. She deserves a raise!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Okay, so let me tell you about Faith! She is a total rockstar. I have contacted support teams from Facebook, Shopify, Smile rewards, and Postscript all in the past 3 days and Faith by far has been the most helpful, knowledgeable, and informative! She dove into my text discount issue and helped me diagnose the problem. I'm so glad she was my customer support agent!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Faith was my customer service team expert and did an excellent job in assisting with my urgent matter. Greatly appreciate it!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5