All reviews

Rating Breakdown

  • 5
    97% (1,901 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

June 5, 2020

Great SMS platform, seamless integration and stellar customer support. They're definitely leading the SMS game!

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 5, 2020

Shannon (and Zev) and this APP are tots amazing! She rocks and had an awesome ideas to help us launch our SMS program!

Using app

Over 2 years

Total reviews

9

Average rating

4.8

5 / 5 Share

June 5, 2020

We just started to use this app. And it totally rocks! Their support is very helpful, never had a waiting time, they always got my back. Thanks!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 4, 2020

Great sms app for automated marketing & customer support (tied in with Gorgias). There's a lot of integrations built-in which makes this a super powerful marketing tool.

Store

Bev

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2020

Postscript has won our business for life! Shannon and the entire team helped our team with the entire integration. As a startup of non-tech founders, they were patient and put forth 100% willingness to guide us through setup! I encourage any entrepreneur, business owner, and Shopify stores to use their amazing software. The people and customer service separate this company from every other SMS platform.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2020

I love Postscript! My sales have increased with special texting flows I have set up through them. Their customer service is excellent! Fast in response and they make sure any you understand and are fully satisfied.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2020

Their chat support was super helpful and so fast! Answered my question almost immediately. Thanks for the support!!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2020

The app is very useful, I contacted support to help with Pre made responses and they gave me way more than I expected. Excellent customer service and professionalism.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2020

The best app for running text campaigns, without a doubt. Easy interface, very responsive support team, and lots of great features. I'd recommend to anyone.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2020

Day one with Postscript but experience has been perfect so far. Super easy to install and most of the heavy lifting done already. Immediate response to support questions. Love this so far!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2020

It has been an absolute pleasure working with the team at Postscript. From their strategy insights to their customer service they have been invested from the beginning in helping us grow our business and get the most out of their tool. Couldn't recommend them enough as a text solution for business!

Using app

10 months

Total reviews

7

Average rating

4.9

5 / 5 Share

June 3, 2020

I have reached out to the PS support team via chat a number of times and have always had an excellent experience. Not only are they friendly and professional, but they are always willing to roll their sleeves up and solve MY issue. I appreciate that. Would recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

Engineer Patrick with the help from CSR Zev fixed an issue immediately! Had URL text message to redirect to wrong URL/different store, and was fixed in minutes! Thanks team

Using app

3 months

Total reviews

5

Average rating

1.8

5 / 5 Share

June 2, 2020

Great customer support! I was able to jump on a chat with a super knowledgeable person who helped me right away. They resolved my issue and got me onto the rest of my day. Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

Postscript is amazing and the customer support is out of this world. You won't be disappointed when install this app because it's made us THOUSANDS in abandoned cart recoveries. It's seriously the best :)

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

I'm just getting started and trying to figure out if this app is a good fit for our mid-sized company but so far it seems like a really great fit. Getting my account set up was easy and I had a very helpful consultant via their messaging chat. Zev helped me out with a few onboarding questions and was a bright spot in my day. I would highly recommend giving them a shot with your business.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

Very quick conversions, help land sales almost immediately. Great customer service! Thanks for the help Zev.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

I love everything about this app! You definitely need it to grow your text-based audience! The customer service is superb and Zev was great with my last minute need. Thank you!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2020

Zev took the time on a late Saturday night to get me set up with automation and figure out an issue. Excellent introduction this this company! Thank you so much for the great customer service.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 29, 2020

Loving what we're seeing so far from this app and the team at Postscript is super helpful. 5 stars all the way!

Using app

About 3 years

Total reviews

2

Average rating

5.0