Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,965
chart
#2,352
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May 28, 2020
Excellent app. Makes being compliant easy and the training/UX of the app drives you towards best SMS practices. Their base flows/campaigns are great starter templates and you will see value right out of the box. One of the few SMS Marketing tools that does Shopify Checkout opt-in well, some don't do it at all which is a deal breaker in my mind. As well as some great integrations (we utilize Klaviyo and being able to combine our sign-up forms was a key requirement for us). Lastly, their Live Chat support has been insanely good. I get responses almost instantly and their CS team is extremely helpful and has never failed me. Look forward to building our SMS strategy out more with Postscript and seeing how they evolve to bring more value to our marketing.
May 28, 2020
Great prices and some of the fastest tech support I've seen for a Shopify app. Interface is nice. So far so good!
May 28, 2020
I've been using it for a month now. Customer support has been there all through my setup. Support staff is friendly and helpful. Really easy to get started. Integrates easily with Klaviyo and AfterShip.
May 28, 2020
Great customer service, quick to get back and solved all my issues with no fuss. Easy to chat with
May 27, 2020
I just started using this app on Monday and im impressed already. I only set up one campaign so far, but it's very easy to use. I also needed help with a product link and Zev was very helpful! He provided insight that product uploads take up to a day to sync with Postscript, but gave me an alternative to add the direct url link instead. And it still sends as a shortened link. Looking forward to continuing with them. 5 stars so far!
May 27, 2020
This is the best app I have on my store. I can't put into words the ease of use and how helpful this is to my marketing strategy. The automations are LIFE! I hope this app stays in Shopify forever.
May 27, 2020
Amazing app, even better support. Zev stayed on chat with me while I set it up, took all of a couple minutes, and we are already collecting subscribers. Jumped ship from another provider mostly for the segmentation and ease of use of the platform, which looks amazing. Nice app. Can't go wrong here.
May 27, 2020
Noticing great results with it already to be fair. However, i had some queries & decided that id reach out to customer support & they responded instantly & were nothing short of knowledgeable & helpful. Issue resolved super quickly, definitely recommend the app :)
May 27, 2020
Postscript is definitely the go-to app for SMS Marketing in my experience. It's perks seem greater than the rest.
May 27, 2020
As an absolutely complete newbie, I am loving the app! Zev, the customer support guy was very friendly and fun to work with. I cannot wait to see the millions I will rack in with the abandon cart messages!
May 27, 2020
Great customer service team, really helped us out onboarding and continues to be helpful as we build our SMS program! Platform is intuitive and has great features, plus they're continually coming out with more!
May 27, 2020
Postscript is responsible for the majority of our abandoned checkout revenue. So simple to use. And their team is incredible!!!!
May 26, 2020
Great app, lots of custom Shopify integrations that are big differentiators, and support is excellent too.
May 26, 2020
Great app - easy to use, but above all, great customer service with real people who actually respond right away. I have worked with Shannon and she's been outstanding in helping us out.
May 26, 2020
Great customer service! They are always willing to go above and beyond for you. Love this app! Their SMS flows make our program that much easier.
May 26, 2020
Great customer service! They are always willing to go above and beyond for you. We love this app! Very customizable too!
May 25, 2020
Awesome app, great support! Highly recommended for Shopify + reCharge stores! Love how many integrations they have.
May 22, 2020
Support is awesome, helped me step by step. Zac even set up some automation for me. Then explained them.
May 22, 2020
Great support team, they're quick to answer and help the best they can. Still relatively new to the app, it has more ecomm-focused features than other's I have used so that's a plus. I have hit some minor hiccups with tracking and features I'd love to see them implement, but from what I see and what they say they take feedback seriously so hoping to have those resolved / implemented!