All reviews

Rating Breakdown

  • 5
    97% (1,903 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

July 25, 2019

Great customer service. Solved all my problems in a matter of minutes with no hesitation and worked with me to resolve any issues.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2019

This is exactly what we were looking for. It's like Klaviyo, but for SMS- flows, automations, campaigns, all super intuitive.

Store

FREY

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2019

Highly recommended app for SMS/MMS marketing. We were previously using a different app, but this one was hands down better overall. We like the fact that we were able to be TCPA-compliant in just a few minutes. Support is great too.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2019

Postscript support has been available 7 days a week to answer all of our questions, help us troubleshoot, and make it easy to integrate their tool into our SMS marketing. Integrations with zapier and the storefront have been a breeze.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2019

I have used a lot of apps with Shopify. Some are frustrating and some are as simple as follow the instructions and click. This app isn't the easiest to use. But the support makes up for just that. Mr. Sean has EXCELLENT customer service and has been quick to respond to my questions. I HIGHLY recommend this app!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2019

Amazing customer service really. They help you set up everything and get the ball rollin quickly ! thanks !

Using app

13 days

Total reviews

10

Average rating

5.0

5 / 5 Share

July 8, 2019

100% recommend this app. Customer service is amazing and works just like it should. It has definetly helped my sales.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2019

Great app. We were looking for a product exactly like this for a while and are so glad we found them. And even better: excellent customer service.

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

July 3, 2019

That app works great and has a lot of functionalities. Their customer service is very helpful as well.

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 3, 2019

Amazing tool for SMS. Very pleased with them so far. :) Check out my store: theflourishingstone.com

Using app

3 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2019

Wow! This app is very easy to set up and customer support has been extremely fast and helpful. This is an easy add-on that drives big revenue with little to no effort. Highly recommend!

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 2, 2019

Fantastic SMS app! Within the first 24 hours it aided in $500 in sales just from a simple mobile pop up! Couldn't be happier and super stocked to grow with PostScript!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

In the last 30 days, Postscript has generated almost $15K. We've been using them exclusively for text and sms marketing for about 2 months and LOVE LOVE it. So many reason to love it. The integrations with Klaviyo and Recharge are fantastic. Plus the Postscript team reaches out, takes the time to suggest other automations, and sets them up for you. Sean from Customer Service is particularity talented at this. I started on the lowest subscription but have since bumped up to paying $800 a month....but I'm making $15K and can tell from codes that the attribution is pretty spot on. UPDATE: Jan 5, 2022 - Postscript continues to be an integral part of our marketing. Andrew, my rep, brings me fresh ideas to make my text marketing campaigns really sing. Recently Porshai from support helped me so quickly, I was like, "Whoa". Everything is easy with Postscript. They truly feel like part of the team.

Using app

Over 2 years

Total reviews

13

Average rating

4.7

5 / 5 Share

June 28, 2019

I love postscript! We've tried 2 other sms apss and postcript blows them out of the water! Very easy to use, great interface, amazing support that gets back to me quickly. By far the best sms app out there for shopify stores and ecommerce in general. We love this app at goPure!

Using app

12 months

Total reviews

10

Average rating

5.0

5 / 5 Share

June 28, 2019

Excited to test this app out. Have heard great things from other business owners about them & the results from text automation. On top of that, communicating with there team has been amazing. They're extremely hands on and go in depth on their platform, it's functionality and how it works.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 28, 2019

I have had the pleasure of working with two great account managers at Postscript, ironically both named Sean W. They couldn’t be more attentive. Between answering my questions as I learned how to use the app to jumping on a call with me to suggest ways to scale our campaigns, they rock! This app has been a great new channel of revenue for our company. I was skeptical how people would react to getting offers via text, but it’s working! We are seeing very high conversion rates and look forward to expanding with more campaigns. Thanks guys!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2019

Installing this today moving over from another text app competitor. Aside from Sean being an awesome rep that quickly organized a plan overnight and setup a great demo walk through, the functionality capabilities from this platform blows the app that we were paying more for out of the water. They have a lot of segmentation that is closer to email capabilities, their own popup instead of having to use an outside popup, and better text technology from a user experience from what I can tell. It looks like they've thought through the text experience much more than others, and they even have an integration with ReCharge already! Really excited to see the performance of this for our brands. - Dan

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2019

Insane support from the online chat team member Sean who stayed up all night to get everything I wanted from Postscript up and running. Postscript enabled us to promote a number customers can text for support, rather than just email. We can then forward their response to Gorgias, which our support team then open, reply and close the ticket all in one place, which shoots the customer back a helpful text message. Great platform! Epic support. Highly recommend. Nat

Using app

Almost 4 years

Total reviews

16

Average rating

5.0

5 / 5 Share

June 28, 2019

We have been using this app for around 6 months now and the ROI we get through our sms campaigns is amazing! The Team are great to work with too, extremely responsive. We are based in Australia so the Team had to make some changes to the system to allow us to send at certain times within our own time zone to our AU customers and we are very appreciative at their willingness to do that for us!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2019

Using this app for better promotions, and their customer service is beyond fantastic! Dan and Sean are a click away, and have all the answers! Thanks so much for the amaing tool and customer service. Much appreciated, and hard to find today. Rebekah | Polder's Old World Market

Using app

About 6 hours

Total reviews

5

Average rating

5.0