Rating

4.7

feedback

375

Reviews

chart

#184

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    18%
  • Less than a month
    19%
  • Less than a year
    20%
  • More than a year
    21%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and excellent customer service. Users appreciate the app's ability to create professional-looking pop-ups for their online stores and its helpful support team. The customer service representatives, such as Jamilya, Luis, Mithsou, Richcarde, and Irina, are highlighted for their quick responses, patience, and effectiveness in resolving issues. Additionally, users mention that the app is user-friendly, provides great add-on capabilities, and offers valuable features for promoting products and events. However, there are a few users who experienced issues with subscription charges and refund requests, leading to frustration and negative feedback.

Highlights

Positive reviews highlighting ease of use, customization options, and helpful customer service
Praise for specific customer service representatives like Jamilya, Luis, Mithsou, Richcarde, and Irina
Appreciation for the app's ability to create professional-looking pop-ups and promote products
Mentions of user-friendly interface and valuable features for online stores
Negative feedback related to subscription charges, refund issues, and frustration with support

Rating Breakdown

  • 5
    76% (286 ratings)
  • 4
    10% (38 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (37 ratings)

Reviews with Text

  • 94% (353)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 3, 2025

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

I had a couple of queries that were sorted out for me straight away. Communication is excellent, and I am very impressed.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! Glad to hear your questions were resolved quickly and that communication was smooth. If you ever need anything else, we’re here at [email protected].

4 / 5 Share

Nov. 27, 2025

Using app

9 days

Total reviews

3

Average rating

4.7

All reviews

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