Rating

4.7

feedback

394

Reviews

chart

#147

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    17%
  • Less than a month
    20%
  • Less than a year
    22%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the ease of use of the app and the helpfulness of the support team, particularly mentioning specific support agents who went above and beyond to assist them. The customizable features and templates were also appreciated by users. However, there were a few mentions of occasional glitches or issues with the app's functionality, but these were generally overshadowed by the positive experiences shared by the majority of reviewers.

Highlights

Excellent customer service and quick response times
Ease of use and helpful support team
Customizable features and templates
Occasional glitches or issues with functionality

Rating Breakdown

  • 5
    77% (304 ratings)
  • 4
    9% (37 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (39 ratings)

Reviews with Text

  • 91% (357)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Still using this app after so many years. The app was recently down, but the team was QUICK to fix any issues and get it back up and running after only about an hour. During this time, I sent a frantic email, to which they responded within minutes, and later even sent a follow up email reassuring me of a successful resolution and reinstatement of the app. Grateful for this team's customer service and promptness.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Excelente servicio atencion al cliente y una app muy buena

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

ITS COOL so far

Store

3L3D3P

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We're glad to hear you're enjoying it so far. If you have any questions or need help with anything as you continue using the app, feel free to reach out!

4 / 5 Share

Feb. 16, 2026

Happy with the customer service and very glad to speak with a real person and not a bot, but the app has been very glitchy today as I’ve gotten started. We’ll see how it goes moving forward.

Using app

About 15 hours

Total reviews

2

Average rating

4.5

All reviews

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