Rating

4.6

feedback

861

Reviews

chart

#166

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    10%
  • Less than a month
    23%
  • Less than a year
    43%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted specific support team members who were helpful and professional in resolving their issues. The app itself was described as user-friendly, easy to use, and effective in creating professional-looking pop-ups for online stores. Customers appreciated the customization options and the ability to integrate the app seamlessly with their Shopify sites. However, there were a few negative reviews mentioning issues with billing and functionality, but these were rare compared to the positive feedback.

Highlights

Excellent customer service and quick support
User-friendly and effective app with customization options
Positive feedback on specific support team members
Issues with billing and functionality mentioned in a few negative reviews
Overall overwhelmingly positive reviews

Rating Breakdown

  • 5
    75% (650 ratings)
  • 4
    12% (104 ratings)
  • 3
    3% (28 ratings)
  • 2
    2% (16 ratings)
  • 1
    7% (62 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 28, 2025

I just started using the app but so far it is easy to navigate and looks great on my website

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Mithsou had been a great support throughout our pop-up support related queries. Thank you so much for your assistance.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

I had an amazing experience with the online support team! They were incredibly helpful, patient, and professional, guiding me through every step with clear explanations and a friendly attitude. No matter how many questions I had, they took the time to assist me without rushing.

Store

4buddiz

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

My problem was solved quickly. Thank you.

Using app

1 day

Total reviews

2

Average rating

5.0

All reviews

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