Rating

4.6

feedback

361

Reviews

chart

#194

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    23%
  • Less than a day
    17%
  • Less than a month
    19%
  • Less than a year
    20%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful customer service, and quick response times. Many users highlighted specific support team members who provided excellent assistance, such as Luis, Mithsou, Richcarde, and Arlyne. Customers appreciated the app's user-friendly interface and the ability to customize pop-ups easily. The support team was commended for being patient, knowledgeable, and efficient in resolving issues. However, there were a few mentions of lacking certain features like geolocation functionality and difficulties with subscription charges for the paid version, leading to some frustration.

Highlights

Positive customer service experience and quick response times
User-friendly interface and ease of customization
Praise for specific support team members like Luis, Mithsou, Richcarde, and Arlyne
Mentions of lacking certain features like geolocation functionality
Some frustration with subscription charges for the paid version

Rating Breakdown

  • 5
    76% (274 ratings)
  • 4
    10% (36 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (37 ratings)

Reviews with Text

  • 98% (352)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 31, 2025

Very helpful chat support. Quick response and troubleshooting.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Very good app, intended to display pop up as we want! Great support as well from the POWR team, thanks!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

POWR has worked great for us for many years. Impressed with the product - and with their support!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2025

The support I got from Arlyne was fantastic, reply was super fast & resolved my issue very quickly. Great customer service.....

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2025

Luis was such a GREAT help and continued to help me when I just could not figure out what I was doing wrong. He was very patient and very KIND!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

All reviews

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