Rating

4.7

feedback

401

Reviews

chart

#156

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    17%
  • Less than a month
    21%
  • Less than a year
    21%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the ease of use of the app and the helpfulness of the support team, particularly mentioning specific support agents who went above and beyond to assist them. The customizable features and templates were also appreciated by users. However, there were a few mentions of occasional glitches or issues with the app's functionality, but these were generally overshadowed by the positive experiences shared by the majority of reviewers.

Highlights

Excellent customer service and quick response times
Ease of use and helpful support team
Customizable features and templates
Occasional glitches or issues with functionality

Rating Breakdown

  • 5
    77% (308 ratings)
  • 4
    9% (37 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (39 ratings)

Reviews with Text

  • 90% (359)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 11, 2026

Great customer service!

Using app

--

Total reviews

1

Average rating

4.0

3 / 5 Share

March 11, 2026

Using app

--

Total reviews

2

Average rating

4.0

5 / 5 Share

March 11, 2026

My store needed to implement popups for our website. After looking around I found POWR Popup to be one of the best ones out there though I was having issues getting my own image correctly working in the popup. After jumping on the live chat and speaking to Arlyne, she greatly supported me and guided me through the steps I needed one by one to help me get the popup just as I wanted. She was even kind enough to submit a feature request of another popup style I would like to see this app do. She was a fantastic help and now the popup meets all my needs with its extensive features. Definitely recommend.

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 9, 2026

Good app and excellent customer service!!!

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 3, 2026

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much, that really means a lot! We're glad I was able to help. If you ever need anything in the future, don't hesitate to reach out — We're always happy to assist!

All reviews

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