POWR: Customer Survey | Poll
POWR: Customer Feedback | Survey | Poll for E-Commerce
Rating
4.4
feedback
106
chart
#2,482
All reviews
Rating Breakdown
Review RSS Feed
Oct. 20, 2024
Great app, easy to use and to customize and the best part is the wonderful customer service team! They respond quickly and go the extra mile to help with any issues or customizations. Really impressed :)
Oct. 15, 2024
The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended.
Hello there, Thanks for your feedback, however it looks like there is a misunderstanding unfortunately. Please note that in our listing, it's clearly stated that the free version includes unlimited surveys and NOT RESPONSES. Moreover, we do not display any ad on our apps apart from the POWR logo that is showing at the bottom for free plans, as we do care about our users privacy and experience. Hopefully this clarify the confusion. In any case however, could you please send us an email at [email protected] so we can clarify any other confusion that you might have? We would also be more than happy to assist you with an exclusive cost efficient upgrade! We look forward to hearing from you :)
Aug. 21, 2024
It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!
Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team! You're always welcome to contact us again anytime for any questions, concerns or suggestions :)
April 8, 2024
Just installed the app with the kind help of Richarde M. Looks great and works perfectly.
Feb. 16, 2024
Richcarde M provides very good customer service to answer my questions also provide the demo video to help understand. thanks a lot.
Jan. 23, 2024
Jan. 17, 2024
Just signed up with POWR Customer Survey and had a question that was answered immediately. Excellent customer support. Thank you!
Nov. 22, 2023
Great customer service! The only thing I would change for the free version is to bump up the number of responses to 50 instead of 25. Other than that this app is great!
Nov. 1, 2023
I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and visuals. The customer service is excellent as well. Very good company.
Thank you so much for the 5 stars and sharing your experience with us😊
Oct. 18, 2023
I recently faced an issue with my account and reached out to the support team for assistance. The team was responsive and addressed my concerns. While the overall experience was positive and the problem was resolved, there were minor areas where improvements could be made for an even smoother experience. Nonetheless, I appreciate the support team's dedication and timely help. I would recommend their services to others and hope to see continual enhancements in the support process.
Oct. 9, 2023
Good looking survey app that works as it should. Nice support, which is always welcome!
Thank you so much for your review🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!
July 12, 2023
Easy to install, great support from Richcarde M. The survey form is very customizable and the popup option is a bonus I definitely recommend
Thanks a lot for your feedback! Glad you're loving our app😊️ It's customers like you that make our job wonderful!!!
June 22, 2023
We had an issue with a popup displaying on our website, but the team got back to me promptly. I'm satisfied with the overall service. Richcarde was very helpful, always replying in a timely manner.
Thanks a lot for your kind words! We're delighted to know that you're enjoying your experience with us. In case of further queries, please don't hesitate to contact us again anytime at [email protected] or via our in-app chat and we'll always get back to you right away to assist😊️
June 20, 2023
Great app! Fully customizable, great customer service and one of the cheapest on the market for Post Check-Out surverys.
Thank you so much for the 5 stars! We really appreciate you being a customer and helping to share the word about us🤗️
June 16, 2023
Very good customer service! And a very timely response. Thank you so much, Richcarde! We will continue to use the software in the future!
Thank you much for such nice words😍️!!!
June 12, 2023
Great app! Great custom service. It's helping me with survey, wholesale form, service form and more. Had great experience with Richcarde M.
Thank you so much for sharing the word with the world — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying😊
May 10, 2023
Hallo. Ich fand den Kundenservice von Richcarde M. sehr gut. Er konnte uns ziemlich schnell dabei helfen, unser Problem zu lösen. Danke!
May 8, 2023
Great customer service! Responded quickly and answered my question. The survey has many customization options and looks really good. Highly recommend.
Thank you so much for your feedback and for the 5 stars 😍 We are so grateful that you are having the best experience with our apps!