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awesome
Hey there Simpson Collective! It's an awesome day all thanks to your wonderful review! Thank you for your support for our app. If you have any questions or need any help, please feel free to reach out to us!
Sunny was super helpful and very polite in solving our issue, thanks!
Hi Maiami team! Thank you for taking the time to share your positive experience with us! Sunny will love it when he sees this! If you have any further questions or concerns, don't hesitate to reach out. We're here to help!
I've tested all the pre-order apps and this is by far the easiest to use. customer support was incredibly quick to make changes and help me out. Thanks Zach!
Hey there emamaco and team! Thank you for your glowing review! It's great to hear that Zach provided you with prompt assistance and made the process smooth for you. We appreciate your support. If you ever need anything else, feel free to reach out to us!
Alina is so incredibly helpful. After a different CSR did not adequately respond to my ticket, Alina corrected the issue in under an hour.
Hi there Foraged and Sown team! We're delighted to hear about your positive experience with Alina! Providing an excellent customer experience is our priority, and we're glad she was able to promptly resolve your issue. If you need any further assistance, don't hesitate to reach out!
Great service smart techs
Hey there sixpackbags team! Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our service and found our team knowledgeable. We appreciate your support! Please don't hesitate to reach out if you need help with anything else!
I just downloaded this app today and Alina has been amazing! She helped me fully get setup and now I am ready to start taking preorders. So happy with the customer service already! Thank you!
Hi Transcendent Active and team! Thank you for your wonderful feedback! We're thrilled to hear that Alina provided you with excellent support and that you're all set up and ready to start taking preorders. If you need help with anything else, you know where to reach us!
Been using this for app for a few years. Had an issue after installing a new theme and Alina from customer service was able to resolve it for me right away. 10/10 app! 10/10 support!
Hey, Lil' Libros and Team! Thank you for your continuous support of our app. It's our honor to help you out and we'll make sure to continue to provide you with the assistance you need! Please reach out if you need help with anything else!
Quick response and helpful
Hi there BodyByBree! Thank you for making our day with your wonderful review! Our goal is to ensure we provide a world-class customer experience to our merchants. Please reach out if you need further assistance.
Awesome app, amazing support. Highly recommendable. Special thanks to Roel for their help.
Hey there Kimber Doll USA! We appreciate your recommendation. Thank you so much as well for your feedback, I'll make sure that Roel gets recognized for being so helpful. If there's anything else you need help with, you know where to reach us!
Thank you for the 5-star review Viva Timepiece and team! We appreciate your support.
I just started setting and the support was incredible quick and helpful. It's exactly the functionality I needed so I believe it will be a great addition to my shop!
Hey there Colorway Arts and team! Thank you for your wonderful feedback! Your review made our day! Please don't hesitate to reach out if you need our assistance.
I was having a lot of issues with the app due to my theme being old. They were very helpful and we went back and forth quite a bit. Good customer service.
Thank you for your updated review team! We appreciate your kind feedback. Please let us know if you need further assistance. Cheers!
Alina was really helpful when I had some difficulties. The response time was super quick and so far I am loving the app.
Thank you for your wonderful review. We are honored to have you as a customer!
I literally installed and configured the first product in 10 minutes. Within half an hour I already had the first pre-order and it started to rain from there. Excellent! There are some types in the dummie texts, check everything before launching. I can't configure the checkout tag either but everything else is okay.
Hi TEAKHAUS team! Thank you for your detailed feedback on our app, we appreciate it. We reached out to you through email to offer assistance with the checkout tag configuration. We hope to hear from you soon!
Any help and assistance i needed was met with a swift response. Customer service was easy to reach and communicate with. App is easy and straight forward to use.
Hey there Yasmin Jay and Team! I can't help but admire your glowing review! Thank you so much for taking the time to leave such wonderful feedback for our app, and our support team as well. Feel free to reach out if you need our help!
App works great - use it regularly to pre-sell our products. Awesome support - had an issue so I contacted the help day and Zach got me all sorted out the same day. Would recommend.
Hi InHouse Publishing Bookstore! Thank you so much for your detailed review! We appreciate your feedback for Zach as well. We'll make sure that your feedback reaches him. Thanks for making our day! Please let us know if you need further assistance!
She was more than helpful and was easy to talk to definitely want her assistance every time I have a problem
Hey there Ian! Alina had a great time helping you out! Thank you so much for your kind feedback, this will make her day for sure. Don't hesitate to reach out if you need our assistance!
Really good customer service. They are very helpful. I barely sent a request for help, and they fixed it right away. I highly recommend this app.
Hi Blomster & Smil team! We appreciate your kind feedback, this helps us a lot! Our team is dedicated to providing you with the best possible customer experience, and I'm glad to hear they were able to help you out. Please let us know if there is anything you need help with!
Customer service available, fast, and efficient :).
Hey there Kif-Kif Import and Team! We appreciate your wonderful feedback for our support team. They work hard to ensure that they provide the support needed for all of our merchants and we take pride in the quality of service they give. Please let us know if you need help with anything else!
Great experience working with Joseph! He helped me tremendously and was so patient answering my questions!
Hi there Kinkz Hair Products and Team! Thank you so much for your wonderful and heartwarming feedback. Nothing makes us feel better than this, we are truly happy to know that we were able to help you out! Please reach out if you need our help! Our support team is always available for you.
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