All reviews

Rating Breakdown

  • 5
    80% (819 ratings)
  • 4
    10% (100 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)

Reviews with Text

  • 95% (972)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2024

great

Using app

2 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words Lucky Bean team! We appreciate your support!

5 / 5 Share

Feb. 22, 2024

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review BlazzedFitness and team! We appreciate you support!

5 / 5 Share

Feb. 16, 2024

Hi. I was having problems getting the pre-order app to work for our Easter Collection. I did not realize that I had to make an update & embed the app in my store. Sunny replied very quickly, identified the problem & sent me a video link to show me how to update my store. Thanks for the great customer service. Karen, Bean and Goose Chocolate

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hey, Karen! Thank you for your feedback! We appreciate you sharing your experience with us. It's great to hear that Sunny responded quickly and was able to help you resolve the issue with embedding the app in your store. If you have questions or need help with anything, please don't hesitate to reach out. We're here to support you!

5 / 5 Share

Feb. 15, 2024

I highly reccomend this app! It is really easy to use and to setup. I would like to especially point out that the tech support team was extremely helpful when my store faced an issue with the app. They diligently solved my issue asap.

Store

Zynnia

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there Zynnia team! Thank you for recommending our app! We're thrilled to hear that you found it easy to use and set up. The team had an amazing time helping you out, and we're delighted to have resolved your store's issue promptly. If you have any further questions, please don't hesitate to reach out. We're here to help!

5 / 5 Share

Feb. 15, 2024

I had a small issue setting up a message on my website using this app and contacted customer service. My assigned agent (Alina) was able to help me within a few minutes. She even sent me a video tutorial on how to fix my issue. Customer service 10/10

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey there ASPYR Athletic Wear! Thank you for the amazing review! We're thrilled to hear that Alina was able to assist you promptly and effectively. Providing top-notch customer service is a priority for us, and we're glad to have met your expectations. If you have any further questions or need assistance in the future, don't hesitate to reach out. Cheers!

5 / 5 Share

Feb. 14, 2024

Alina was fabulous and fixed me up.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tastemaker Market Curated by Ric Orlando! Thank you for your wonderful review! We're thrilled to hear that Alina provided fabulous support and was able to assist you. If you ever need further assistance, don't hesitate to reach out. We're here to help!

5 / 5 Share

Feb. 14, 2024

This app was easy to implement and the support has been very helpful, especially Sunny. Don't hesitate to add it to your shopify store, we have been using it for a couple years now and are very satisfied.

Store

B2BFAB

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi B2BFAB team! Thank you so much for your wonderful review! We're thrilled to hear that our app has been easy to implement and that you've found our support team, especially Sunny, to be very helpful. It's wonderful to know that you've been using our app for a couple of years and remain very satisfied with it. If you need help with anything else, you know where to reach us!

5 / 5 Share

Feb. 13, 2024

Excellent customer service!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey happyjagabee store! Thank you for your kind words for our support team! This review just made our day. We appreciate your support a lot. If you need help with anything else, you know where to reach us!

5 / 5 Share

Feb. 13, 2024

Super quick support!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Jamie Slye Hats + Accessories! Thank you so much for your kind words! We're thrilled you had a positive experience with our support team. Providing fast and helpful assistance is our top priority, and we're glad to see that reflected in your feedback. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

Feb. 12, 2024

awesome

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Simpson Collective! It's an awesome day all thanks to your wonderful review! Thank you for your support for our app. If you have any questions or need any help, please feel free to reach out to us!

5 / 5 Share

Feb. 12, 2024

Sunny was super helpful and very polite in solving our issue, thanks!

Store

Maiami

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Maiami team! Thank you for taking the time to share your positive experience with us! Sunny will love it when he sees this! If you have any further questions or concerns, don't hesitate to reach out. We're here to help!

5 / 5 Share

Feb. 11, 2024

I've tested all the pre-order apps and this is by far the easiest to use. customer support was incredibly quick to make changes and help me out. Thanks Zach!

Store

emamaco

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey there emamaco and team! Thank you for your glowing review! It's great to hear that Zach provided you with prompt assistance and made the process smooth for you. We appreciate your support. If you ever need anything else, feel free to reach out to us!

5 / 5 Share

Feb. 9, 2024

Alina is so incredibly helpful. After a different CSR did not adequately respond to my ticket, Alina corrected the issue in under an hour.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Foraged and Sown team! We're delighted to hear about your positive experience with Alina! Providing an excellent customer experience is our priority, and we're glad she was able to promptly resolve your issue. If you need any further assistance, don't hesitate to reach out!

5 / 5 Share

Feb. 8, 2024

Great service smart techs

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there sixpackbags team! Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our service and found our team knowledgeable. We appreciate your support! Please don't hesitate to reach out if you need help with anything else!

5 / 5 Share

Feb. 7, 2024

I just downloaded this app today and Alina has been amazing! She helped me fully get setup and now I am ready to start taking preorders. So happy with the customer service already! Thank you!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Transcendent Active and team! Thank you for your wonderful feedback! We're thrilled to hear that Alina provided you with excellent support and that you're all set up and ready to start taking preorders. If you need help with anything else, you know where to reach us!

5 / 5 Share

March 24, 2025

Been using this for app for a few years. Had an issue after installing a new theme and Alina from customer service was able to resolve it for me right away. 10/10 app! 10/10 support!

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey, Lil' Libros and Team! Thank you for your continuous support of our app. It's our honor to help you out and we'll make sure to continue to provide you with the assistance you need! Please reach out if you need help with anything else!

5 / 5 Share

Jan. 31, 2024

Quick response and helpful

Using app

42 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Hi there BodyByBree! Thank you for making our day with your wonderful review! Our goal is to ensure we provide a world-class customer experience to our merchants. Please reach out if you need further assistance.

5 / 5 Share

Jan. 29, 2024

Awesome app, amazing support. Highly recommendable. Special thanks to Roel for their help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Kimber Doll USA! We appreciate your recommendation. Thank you so much as well for your feedback, I'll make sure that Roel gets recognized for being so helpful. If there's anything else you need help with, you know where to reach us!

5 / 5 Share

Jan. 29, 2024

Using app

10 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the 5-star review Viva Timepiece and team! We appreciate your support.

5 / 5 Share

Jan. 24, 2024

I just started setting and the support was incredible quick and helpful. It's exactly the functionality I needed so I believe it will be a great addition to my shop!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey there Colorway Arts and team! Thank you for your wonderful feedback! Your review made our day! Please don't hesitate to reach out if you need our assistance.