All reviews

Rating Breakdown

  • 5
    80% (819 ratings)
  • 4
    10% (100 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)

Reviews with Text

  • 95% (972)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2024

I was having a lot of issues with the app due to my theme being old. They were very helpful and we went back and forth quite a bit. Good customer service.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your updated review team! We appreciate your kind feedback. Please let us know if you need further assistance. Cheers!

5 / 5 Share

Jan. 24, 2024

Alina was really helpful when I had some difficulties. The response time was super quick and so far I am loving the app.

Using app

About 6 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We are honored to have you as a customer!

5 / 5 Share

Jan. 23, 2024

I literally installed and configured the first product in 10 minutes. Within half an hour I already had the first pre-order and it started to rain from there. Excellent! There are some types in the dummie texts, check everything before launching. I can't configure the checkout tag either but everything else is okay.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi TEAKHAUS team! Thank you for your detailed feedback on our app, we appreciate it. We reached out to you through email to offer assistance with the checkout tag configuration. We hope to hear from you soon!

5 / 5 Share

Jan. 22, 2024

Any help and assistance i needed was met with a swift response. Customer service was easy to reach and communicate with. App is easy and straight forward to use.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey there Yasmin Jay and Team! I can't help but admire your glowing review! Thank you so much for taking the time to leave such wonderful feedback for our app, and our support team as well. Feel free to reach out if you need our help!

5 / 5 Share

Jan. 22, 2024

App works great - use it regularly to pre-sell our products. Awesome support - had an issue so I contacted the help day and Zach got me all sorted out the same day. Would recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi InHouse Publishing Bookstore! Thank you so much for your detailed review! We appreciate your feedback for Zach as well. We'll make sure that your feedback reaches him. Thanks for making our day! Please let us know if you need further assistance!

5 / 5 Share

Jan. 19, 2024

She was more than helpful and was easy to talk to definitely want her assistance every time I have a problem

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Ian! Alina had a great time helping you out! Thank you so much for your kind feedback, this will make her day for sure. Don't hesitate to reach out if you need our assistance!

5 / 5 Share

Jan. 18, 2024

Really good customer service. They are very helpful. I barely sent a request for help, and they fixed it right away. I highly recommend this app.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Blomster & Smil team! We appreciate your kind feedback, this helps us a lot! Our team is dedicated to providing you with the best possible customer experience, and I'm glad to hear they were able to help you out. Please let us know if there is anything you need help with!

5 / 5 Share

Jan. 15, 2024

Customer service available, fast, and efficient :).

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey there Kif-Kif Import and Team! We appreciate your wonderful feedback for our support team. They work hard to ensure that they provide the support needed for all of our merchants and we take pride in the quality of service they give. Please let us know if you need help with anything else!

5 / 5 Share

July 1, 2025

Great experience working with Joseph! He helped me tremendously and was so patient answering my questions!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Kinkz Hair Products and Team! Thank you so much for your wonderful and heartwarming feedback. Nothing makes us feel better than this, we are truly happy to know that we were able to help you out! Please reach out if you need our help! Our support team is always available for you.

5 / 5 Share

Jan. 14, 2024

very happy so far, and great support from Roel :)

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey Uncharted Luxury and Team! Knowing that you're happy makes us happy as well! I'm glad Roel was able to help you out! I'll make sure your feedback reaches him. :) Let us know if you need any help!

5 / 5 Share

Jan. 12, 2024

Alina gave me fast service within 5 minutes when we had an issue. Do not hesitate to install this app and grow sales.

Using app

About 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Hi there Elevate Styles and Team! Thank you for your valuable feedback and recommendation! Alina will be very happy once she sees your review. Don't hesitate to reach out if you need our help again! Thank you for choosing Pre-Order Now!

5 / 5 Share

Jan. 10, 2024

Thank you so much to Alina for helping me understand and navigate the app when I wasn't sure about a few things. She was on the chat immediately and we worked it out together. I am so happy and thankful, now I can have customers buy "in stock" and "made to order" items without loosing sales! Best Customer service ever! I am so Happy! Abby :)

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Abby! Thank you so much for sharing your experience with our support team! Alina's very helpful and one of our best! I'm also very happy to hear that our app was able to help with your sales, we wish you and your business nothing but the best! Feel free to reach out if you need our assistance. Thank you for choosing Pre-Order Now!

5 / 5 Share

Jan. 10, 2024

Alina did a great job helping me with my issue

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Alina never fails to amaze us with her support skills. Thank you for your kind feedback! We will work hard to continue providing you with an excellent customer experience! Please reach out if you need help with anything!

5 / 5 Share

Jan. 10, 2024

Your star agent, Alina, helped me a lot with updating the WOD extension on my website. She has been a big help in understanding more about WOD. She is accommodating and patient with my needs. She made my business easier when she took the initiative to modify my account. Thank you so much, Alina! Hope that WOOD will have more like you <3

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for an amazing review! We're proud to have Alina as part of our team, she plays a vital role in our support team. I'll make sure that your feedback reaches her. :) Please let us know if you have any other questions, we'll make sure to help you out!

5 / 5 Share

Jan. 9, 2024

This is an app that you can't do without. It saves so much trouble by telling your customers what they can expect on shipping for out-of-stock items or items that will be shipping soon. Alina helped me out big time. I had an issue with the app and she fixed it in the coding for us at 8 pm!! Unbelievable support I would recommend this to anyone for preorders. She saved the day and I couldn't be more thankful.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey AllProGenerators and Team! This is one of the best reviews I've ever seen! Thank you so much for your wonderful feedback. This will make Alina's day for sure! Let us know if there's anything else we can help you with, you know where to reach us!

5 / 5 Share

Jan. 9, 2024

Works great. I love that it integrates buttons on the home page and collection pages to show that the item is on preorder. Highly recommend.

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi GoodEggStuff! Perfect! Your feedback is music to our ears. Thank you so much for taking the time to leave such a helpful review! We appreciate it. Feel free to reach out if you need help with anything else!

5 / 5 Share

Jan. 8, 2024

i havent used it yet, but i had some issues setting it up and the customer service was very quick and efficient at solving my problems

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey, Salted Co. Fancy Cocktail Nuts and Team! Thank you for your kind words, we appreciate it a lot! I'm glad that our support team was able to help you out with the issues you encountered. If ever you stumble upon any other problems, or if you need any help, please don't hesitate to reach out to us!

5 / 5 Share

Jan. 8, 2024

Awesome app and customer service is best!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Knox Incorporated! We take pride in the customer experience we provide and we're happy that we're able to help you out! Please let us know if there is anything else our team can help you out with. Thank you for choosing Pre-Order Now!

5 / 5 Share

Dec. 27, 2023

Seems easy to use, looking forward to the 14 day trial run. Thanks, -Ollie

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing Pre-Order Now Ollie Innovations LLC! We're glad to hear that you're having an easy time using our app! We hope that you continue to use our app for your store's pre-order needs. If you need help with anything, please let us know! Our team will get back to you as quickly as we can.

5 / 5 Share

Dec. 21, 2023

App works perfectly for everything we need it to do, and support has been amazing solving a few little display issues.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Hey there ABC Bikes and Team! Thank you for taking the time to leave an amazing review! We're glad to hear that our app is giving you exactly what you need. Our support team is also happy and thankful for your feedback. Thank you so much for choosing Pre Order Now! Please reach out if you need help with anything else!