All reviews

Rating Breakdown

  • 5
    80% (806 ratings)
  • 4
    10% (99 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (18 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 95% (961)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2024

Alina was really helpful when I had some difficulties. The response time was super quick and so far I am loving the app.

Using app

About 6 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We are honored to have you as a customer!

5 / 5 Share

Jan. 23, 2024

I literally installed and configured the first product in 10 minutes. Within half an hour I already had the first pre-order and it started to rain from there. Excellent! There are some types in the dummie texts, check everything before launching. I can't configure the checkout tag either but everything else is okay.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi TEAKHAUS team! Thank you for your detailed feedback on our app, we appreciate it. We reached out to you through email to offer assistance with the checkout tag configuration. We hope to hear from you soon!

5 / 5 Share

Jan. 22, 2024

Any help and assistance i needed was met with a swift response. Customer service was easy to reach and communicate with. App is easy and straight forward to use.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey there Yasmin Jay and Team! I can't help but admire your glowing review! Thank you so much for taking the time to leave such wonderful feedback for our app, and our support team as well. Feel free to reach out if you need our help!

5 / 5 Share

Jan. 22, 2024

App works great - use it regularly to pre-sell our products. Awesome support - had an issue so I contacted the help day and Zach got me all sorted out the same day. Would recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi InHouse Publishing Bookstore! Thank you so much for your detailed review! We appreciate your feedback for Zach as well. We'll make sure that your feedback reaches him. Thanks for making our day! Please let us know if you need further assistance!

5 / 5 Share

Jan. 19, 2024

She was more than helpful and was easy to talk to definitely want her assistance every time I have a problem

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Ian! Alina had a great time helping you out! Thank you so much for your kind feedback, this will make her day for sure. Don't hesitate to reach out if you need our assistance!

5 / 5 Share

Jan. 18, 2024

Really good customer service. They are very helpful. I barely sent a request for help, and they fixed it right away. I highly recommend this app.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Blomster & Smil team! We appreciate your kind feedback, this helps us a lot! Our team is dedicated to providing you with the best possible customer experience, and I'm glad to hear they were able to help you out. Please let us know if there is anything you need help with!

5 / 5 Share

Jan. 15, 2024

Customer service available, fast, and efficient :).

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey there Kif-Kif Import and Team! We appreciate your wonderful feedback for our support team. They work hard to ensure that they provide the support needed for all of our merchants and we take pride in the quality of service they give. Please let us know if you need help with anything else!

5 / 5 Share

July 1, 2025

Great experience working with Joseph! He helped me tremendously and was so patient answering my questions!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Kinkz Hair Products and Team! Thank you so much for your wonderful and heartwarming feedback. Nothing makes us feel better than this, we are truly happy to know that we were able to help you out! Please reach out if you need our help! Our support team is always available for you.

5 / 5 Share

Jan. 12, 2024

Alina gave me fast service within 5 minutes when we had an issue. Do not hesitate to install this app and grow sales.

Using app

About 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Hi there Elevate Styles and Team! Thank you for your valuable feedback and recommendation! Alina will be very happy once she sees your review. Don't hesitate to reach out if you need our help again! Thank you for choosing Pre-Order Now!

5 / 5 Share

Jan. 10, 2024

Alina did a great job helping me with my issue

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Alina never fails to amaze us with her support skills. Thank you for your kind feedback! We will work hard to continue providing you with an excellent customer experience! Please reach out if you need help with anything!

5 / 5 Share

Jan. 10, 2024

Your star agent, Alina, helped me a lot with updating the WOD extension on my website. She has been a big help in understanding more about WOD. She is accommodating and patient with my needs. She made my business easier when she took the initiative to modify my account. Thank you so much, Alina! Hope that WOOD will have more like you <3

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for an amazing review! We're proud to have Alina as part of our team, she plays a vital role in our support team. I'll make sure that your feedback reaches her. :) Please let us know if you have any other questions, we'll make sure to help you out!

5 / 5 Share

Jan. 9, 2024

This is an app that you can't do without. It saves so much trouble by telling your customers what they can expect on shipping for out-of-stock items or items that will be shipping soon. Alina helped me out big time. I had an issue with the app and she fixed it in the coding for us at 8 pm!! Unbelievable support I would recommend this to anyone for preorders. She saved the day and I couldn't be more thankful.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey AllProGenerators and Team! This is one of the best reviews I've ever seen! Thank you so much for your wonderful feedback. This will make Alina's day for sure! Let us know if there's anything else we can help you with, you know where to reach us!

5 / 5 Share

Jan. 9, 2024

Works great. I love that it integrates buttons on the home page and collection pages to show that the item is on preorder. Highly recommend.

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi GoodEggStuff! Perfect! Your feedback is music to our ears. Thank you so much for taking the time to leave such a helpful review! We appreciate it. Feel free to reach out if you need help with anything else!

5 / 5 Share

Jan. 8, 2024

Awesome app and customer service is best!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Knox Incorporated! We take pride in the customer experience we provide and we're happy that we're able to help you out! Please let us know if there is anything else our team can help you out with. Thank you for choosing Pre-Order Now!

5 / 5 Share

Dec. 27, 2023

Seems easy to use, looking forward to the 14 day trial run. Thanks, -Ollie

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing Pre-Order Now Ollie Innovations LLC! We're glad to hear that you're having an easy time using our app! We hope that you continue to use our app for your store's pre-order needs. If you need help with anything, please let us know! Our team will get back to you as quickly as we can.

5 / 5 Share

Dec. 21, 2023

App works perfectly for everything we need it to do, and support has been amazing solving a few little display issues.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Hey there ABC Bikes and Team! Thank you for taking the time to leave an amazing review! We're glad to hear that our app is giving you exactly what you need. Our support team is also happy and thankful for your feedback. Thank you so much for choosing Pre Order Now! Please reach out if you need help with anything else!

5 / 5 Share

Dec. 19, 2023

This app does what it says. Works well. We asked their staff to help change button layout and message position. One of their staff named Amandeep is really helpful. So easy communicates with him, and just done the job in 5 minutes. Amazing. One suggestion is, this app should list product title, what product is related to customer notification email. Currently, it provides a variation ID, it can be searched in shopify to find related product. But you know, can be done better. Overall is excellent. Highly recommend.

Using app

8 days

Total reviews

8

Average rating

5.0

Developer Reply

Hey Double Bay Hardware and Team! This is one of the best reviews I've seen, ever! We appreciate your honest feedback about our app and the customer experience that our Specialists provide. We are very thankful for your support. Please let us know if there is anything else we can do for you. Our team will be glad to help!

5 / 5 Share

Dec. 3, 2023

After an initial negative experience, i am amending this review as they have gone above and beyond with their customer service. The app is good, i m testing now to see if sales uplift.

Using app

11 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to let us know about this experience. I'm so sorry about this. I'll be reaching out to you personally to see how we can make amends. I've also made sure that the technical issue which resulted in this poor experience has been fixed. Hannes Bez | Director of Customer Experience

5 / 5 Share

Nov. 11, 2023

The app is simple to use and provides value to our guests. The support team is responsive, prompt, and professional.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Using app

11 days

Total reviews

4

Average rating

5.0