All reviews

Rating Breakdown

  • 5
    80% (795 ratings)
  • 4
    10% (97 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (19 ratings)
  • 1
    6% (56 ratings)

Reviews with Text

  • 95% (950)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 1, 2023

Effective app ! Quick and reliable response from the support team on a sunday...

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Greetings Apoticaria, We appreciate that PreOrder Now is giving you what you need for your store. Thanks for leaving us this review and for seeking and receiving the support you needed. The PreOrder Now Support Team

5 / 5 Share

Sept. 22, 2023

We had to set up Preorders in a big hurry after going viral on social media. We sold out of inventory really quickly, and needed to get a Preorder option up and running within a day. This did the trick! There was a glitch temporarily with the code -- it affected our product image display on mobile. I contacted support, and they were super responsive. They had the issue corrected within a couple of hours, and we haven't run into any other problems. All in all, a very good app experience.

Using app

24 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there Simple Alchemy Co, It is great that you took the time to leave us this review and we appreciate that you were able to get what you needed quickly through the support of our team! It is great that Pre-Order Now can provide the options you need for your inventory. The Pre-Order Now Support Team

5 / 5 Share

Sept. 20, 2023

Our theme wasn't supported right off the bat. The functionality was limited initially but thanks to the support team they were able to go in and make everything work as advertised. Very friendly and easy to communicate with. Highly recommended!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi ParSkins, We appreciate the time you took to leave us this review. We are very serious about providing the best customer experience possible and are thrilled to hear that you received such good support from our team. As always, we are here to help!

5 / 5 Share

Sept. 17, 2023

Just getting started with the app, but had great support in setting it up. I dedicated my Sunday afternoon to improving our pre-ordering process. I had a few questions and hit a few walls in getting the app setup. The team on live chat were super responsive and helped me quickly solve the problems. The front-end CX of the app looks great and we've alot of questions on pre-order delivery times. So I'm expecting this will really boost our pre-order conversion. We're off to a great start!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Marmeren Tulp, We so appreciate you leaving us this 5-star review and we are glad that you reached out to us for assistance in getting the app setup. Thank you for recognizing our support team and the value they bring to the merchant experience. We are here if you need us! Stephanie and the Customer Support Team

5 / 5 Share

Sept. 13, 2023

Great app and great customer service. Would definitely recommend to enable pre-orders on your site.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Greetings to you DuroMax Power Equipment, We appreciate you taking time to write this 5-star review! We strive to assist our merchants in any way that we can and we are happy that you used our customer support service to assist you with your app. Thank you for using PreOrder Now for your store needs! Stephanie and the Customer Support Team

5 / 5 Share

Aug. 22, 2023

Great customer service. Does what it says it suppose to do. Great for Pre- orders and subscription orders.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Tropic Tan, Thank you for leaving us this 5-star review. We are pleased to hear that we provided you with great customer service and that Pre_Order Now is giving you what you need for your store. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 17, 2023

Great support, thanks Aman for your help! The app works well on the whole, sometimes a slight issue with the app not loading straight away on the product page and therefore a customer orders thinking the product is in stock. Any tips to fix this would be great!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there Hornit UK, Thanks for reaching out to us and leaving us a great review. We are glad that you could use Aman's assistance to help you with your app. In regard to the loading page, we could employ a preloader to your app and it may be a work around for your store. Please know we are here if you need. Stephanie & The Customer Support Team

5 / 5 Share

July 27, 2023

great app works well, i had a little issue with the mixed cart warning, but they fixed it up right away. thanks

Store

CRAFT2U

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Greetings CRAFT2U, Thank you for your glowing review. It is great that you reached out to customer support and we were able to assist you quickly with the mixed cart warning. Do not hesitate to reach out to us at anytime. Stephanie & the Customer Support Team

5 / 5 Share

July 11, 2023

Their customer service was fantastic. Aman was SO helpful and patient with me. He helped get everything set up great!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello 3 in 30 Podcast, Thank you so much for the positive review. We are so glad that Aman was able to help you with your store. It is great to hear that PreOrder Now is helping your business. Stephanie & the Customer Support Team

5 / 5 Share

July 6, 2023

Effective and efficient app! Customer service is also very responsive to the inquiries and solve the issue very fast.

Using app

About 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Greetings Kulture Home Decor, We thank you for the 5-star review! Your collections are perfect for Pre-Order now. We are happy that you can use this to benefit your store. Stephanie & the Customer Success Team

5 / 5 Share

July 6, 2023

This Shopify app for pre-order management is fantastic! The support, especially Amandeep, was excellent. Highly recommended!

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello GriddleGrills, Thank you for the great review! We are happy that Amandeep was able to help you with your pre-order needs. Your store looks great and we love that Pre-Order Now is working for you! Stephanie & the Customer Success Team

5 / 5 Share

June 30, 2023

Adding his app has made selling, sorting, and shipping preorders much easier! Excellent customer service from @Josh tonight fixing a glitch with our Shopify theme! Thank you.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bayou Blanks, Thanks for the 5 star review! We're very happy to hear that Pre Order Now has made the preorder process for your store so much easier, we know that it can get complicated sometimes! We always strive to provide the best customer service possible and we're thrilled to hear that you received excellent service from Josh! Stephanie and the Customer Support Team

5 / 5 Share

June 16, 2023

Amandeep assisted in getting our pre-order button to work for a time sensitive issue. Great support service!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Bisbee Soap & Sundry Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 4, 2026

Amandeep was a huge help in resolving all my concerns with my account & would always respond immediately!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at XtremeMats Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

June 14, 2023

Josh solved my problem in less than 5 minutes. Amazing customer support and app is easy to use as well.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Creo Swim Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

June 6, 2023

I'm very pleased with this app, it has all the options I need. I particularly like the ability to allow partial payment at time of pre-order and collect the balance when shipped. It was easy to customize the settings to make it visually compatible with my theme. There were a few very minor appearance issues, but I got fantastic and almost immediate support from Amandeep who fixed them right away.

Using app

25 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends at Grow Towers Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

June 6, 2023

Josh was very helpful with our concerns! Good customer service! We just wish they cater for more themes.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at EVORETRO Canada Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

May 31, 2023

I received amazing and quick support by Rasheem Christie! He did an excellent job of helping troubleshoot not only the problem I originally had, but also fixed a couple other issues at the same time. Greatly appreciate having this level of support included with the service!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Blind Bear Outdoors Thanks for sharing your review with us and the community. We're delighted to hear that Rasheem was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

May 31, 2023

We installed the app for offering a new product in pre-order. It works perfectly. The customer service by Aman was great.

Store

MAIWE

Using app

41 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at MAIWE Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

May 27, 2023

Josh was very helpful and efficient in resolving my issues for our pre-order sale! the app is easy to install and set up. Highly recommended!

Store

Arcwell

Using app

8 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends at Arcwell Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team