WOD: PreOrder Now
Pre Order App on Shopify
Rating
4.5
feedback
1,022
chart
#1,783
All reviews
Review RSS Feed
Dec. 19, 2023
This app does what it says. Works well. We asked their staff to help change button layout and message position. One of their staff named Amandeep is really helpful. So easy communicates with him, and just done the job in 5 minutes. Amazing. One suggestion is, this app should list product title, what product is related to customer notification email. Currently, it provides a variation ID, it can be searched in shopify to find related product. But you know, can be done better. Overall is excellent. Highly recommend.
Hey Double Bay Hardware and Team! This is one of the best reviews I've seen, ever! We appreciate your honest feedback about our app and the customer experience that our Specialists provide. We are very thankful for your support. Please let us know if there is anything else we can do for you. Our team will be glad to help!
Dec. 3, 2023
After an initial negative experience, i am amending this review as they have gone above and beyond with their customer service. The app is good, i m testing now to see if sales uplift.
Thank you for taking the time to let us know about this experience. I'm so sorry about this. I'll be reaching out to you personally to see how we can make amends. I've also made sure that the technical issue which resulted in this poor experience has been fixed. Hannes Bez | Director of Customer Experience
Nov. 11, 2023
The app is simple to use and provides value to our guests. The support team is responsive, prompt, and professional.
Oct. 31, 2023
Has everything we were looking for in features and ease of use, we're very satisfied with this app. As far as support goes, they have been outstanding with quick replies and fast fixes.
Thanks for this review. We pride ourselves on our features and great service!
Oct. 5, 2023
We had a significant issue arise, and the support team was able to have it fixed relatively quickly! Other than that this app has been very easy to use and implement. Would recommend!
Greetings Era Design, We appreciate this review and for you taking the time to acknowledge the support you received. It is great that we could assist you and help you set up your application the way you desire. We are here to help whenever you need. The Pre-Order Now support team
Oct. 1, 2023
Effective app ! Quick and reliable response from the support team on a sunday...
Greetings Apoticaria, We appreciate that PreOrder Now is giving you what you need for your store. Thanks for leaving us this review and for seeking and receiving the support you needed. The PreOrder Now Support Team
Sept. 22, 2023
We had to set up Preorders in a big hurry after going viral on social media. We sold out of inventory really quickly, and needed to get a Preorder option up and running within a day. This did the trick! There was a glitch temporarily with the code -- it affected our product image display on mobile. I contacted support, and they were super responsive. They had the issue corrected within a couple of hours, and we haven't run into any other problems. All in all, a very good app experience.
Hi there Simple Alchemy Co, It is great that you took the time to leave us this review and we appreciate that you were able to get what you needed quickly through the support of our team! It is great that Pre-Order Now can provide the options you need for your inventory. The Pre-Order Now Support Team
Sept. 20, 2023
Our theme wasn't supported right off the bat. The functionality was limited initially but thanks to the support team they were able to go in and make everything work as advertised. Very friendly and easy to communicate with. Highly recommended!
Hi ParSkins, We appreciate the time you took to leave us this review. We are very serious about providing the best customer experience possible and are thrilled to hear that you received such good support from our team. As always, we are here to help!
Sept. 17, 2023
Just getting started with the app, but had great support in setting it up. I dedicated my Sunday afternoon to improving our pre-ordering process. I had a few questions and hit a few walls in getting the app setup. The team on live chat were super responsive and helped me quickly solve the problems. The front-end CX of the app looks great and we've alot of questions on pre-order delivery times. So I'm expecting this will really boost our pre-order conversion. We're off to a great start!
Hello Marmeren Tulp, We so appreciate you leaving us this 5-star review and we are glad that you reached out to us for assistance in getting the app setup. Thank you for recognizing our support team and the value they bring to the merchant experience. We are here if you need us! Stephanie and the Customer Support Team
Sept. 13, 2023
Great app and great customer service. Would definitely recommend to enable pre-orders on your site.
Greetings to you DuroMax Power Equipment, We appreciate you taking time to write this 5-star review! We strive to assist our merchants in any way that we can and we are happy that you used our customer support service to assist you with your app. Thank you for using PreOrder Now for your store needs! Stephanie and the Customer Support Team
Aug. 22, 2023
Great customer service. Does what it says it suppose to do. Great for Pre- orders and subscription orders.
Hello Tropic Tan, Thank you for leaving us this 5-star review. We are pleased to hear that we provided you with great customer service and that Pre_Order Now is giving you what you need for your store. Stephanie and the Customer Support Team
Aug. 17, 2023
Great support, thanks Aman for your help! The app works well on the whole, sometimes a slight issue with the app not loading straight away on the product page and therefore a customer orders thinking the product is in stock. Any tips to fix this would be great!
Hi there Hornit UK, Thanks for reaching out to us and leaving us a great review. We are glad that you could use Aman's assistance to help you with your app. In regard to the loading page, we could employ a preloader to your app and it may be a work around for your store. Please know we are here if you need. Stephanie & The Customer Support Team
July 27, 2023
great app works well, i had a little issue with the mixed cart warning, but they fixed it up right away. thanks
Greetings CRAFT2U, Thank you for your glowing review. It is great that you reached out to customer support and we were able to assist you quickly with the mixed cart warning. Do not hesitate to reach out to us at anytime. Stephanie & the Customer Support Team
July 11, 2023
Their customer service was fantastic. Aman was SO helpful and patient with me. He helped get everything set up great!
Hello 3 in 30 Podcast, Thank you so much for the positive review. We are so glad that Aman was able to help you with your store. It is great to hear that PreOrder Now is helping your business. Stephanie & the Customer Support Team
July 6, 2023
Effective and efficient app! Customer service is also very responsive to the inquiries and solve the issue very fast.
Greetings Kulture Home Decor, We thank you for the 5-star review! Your collections are perfect for Pre-Order now. We are happy that you can use this to benefit your store. Stephanie & the Customer Success Team
July 6, 2023
This Shopify app for pre-order management is fantastic! The support, especially Amandeep, was excellent. Highly recommended!
Hello GriddleGrills, Thank you for the great review! We are happy that Amandeep was able to help you with your pre-order needs. Your store looks great and we love that Pre-Order Now is working for you! Stephanie & the Customer Success Team