All reviews

Rating Breakdown

  • 5
    80% (805 ratings)
  • 4
    10% (99 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (18 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 95% (960)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2022

High pressure pre order in less than 30 min, and a glitch with a custom theme. Aman saved my bacon. I didn't expect to be helped in 5 minutes and back to work in 6.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at jpegmafiamerch Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Dec. 20, 2022

This app fits our current needs perfectly. We have had a couple of challenges that a chat with customer support solved quickly. Tonight I ran in to small issue, opened the chat window and Josh had it fixed in a matter of minutes.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at lowerright Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Dec. 17, 2022

So far it works like a dream. I don't need much, so the free version works perfectly. I did need help on a setting and Amandeep was quick and friendly. He was able to fix it in no time flat.

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at Jenni's UGLY Chocolates Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Dec. 12, 2022

Amandeep provided quick, friendly, informative, and precise service helping get Breezinout.com setup with Pre-order functionality. Thank you!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Breezinout Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Dec. 7, 2022

App works well. Required some extra work from the team to get customized and installed for our website, but they were very responsive and got it set up correctly.

Using app

2 days

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at Grace Farms Foods Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Dec. 7, 2022

Very responsive customer support. Was able to solve my problem in a matter of minutes. (Even at 12:30 am EST!)

Using app

About 2 hours

Total reviews

2

Average rating

3.5

Developer Reply

Hello to our friends at Pandasaurus Games Wholesale Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Dec. 5, 2022

The Website On-Demand staff were quick and helpful with setting up the app and with any issues we faced. Great customer service.

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Hello to our friends at The Tech Den Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Dec. 5, 2022

Good solid app with rapid support. Amadeep was right there on a live chat the moment I had a question (worrying about integration with 2.0 platform themes). The answer was efficient and friendly and he put my fears to rest. Great to know it plays nice on the new platform. Thank you

Using app

Over 2 years

Total reviews

10

Average rating

4.9

Developer Reply

Hello to our friends at The Wool Company Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Dec. 2, 2022

I used this app because my website needed to have pre-order and it worked great! I recommended it! The customer service is amazing!! They are very friendly and helpful! I talked to Amandeep to have it uninstalled after I no longer needed it and he was very helpful and showed me how to do it correctly!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Nameaboveall Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Amandeep could assist you! We truly appreciate your business, and we’re so grateful that we assist you, and we hope to have you back with us soon. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 28, 2022

Awesome support. Had one small issue with pre-order button. Contacted support and it was fixed in 5minutes.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at shop.altona93.de Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 24, 2022

Works great! I use it all the time. I had one glitch and the help desk was super helpful (Aman!) Would recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Treehouse Toy Co. Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 22, 2022

Great app and great customer service! This app is a great way to ensure you dont miss out on revenue and a perfect tool for a new business like ours, with products coming soon!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at kindertrekk Thanks for sharing such a wonderful review with us and the community. We are glad to know that you had a positive experience with our app. We're delighted to hear that our support team was able to provide you with excellent support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Dec. 3, 2022

customer support is super fast and really helpful and it 11pm so I'm impressed. Nicoz allowed the badge to work on the theme I was working in on shopify. revision: a few months later needed more help and amandeep subbed in for Nicoz. still absolutely great service. and he simplified my issues with the use of tags. Thanks so much again!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Archerysource Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Nicoz could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 11, 2022

Just downloaded it and loving it so far. Has great customization capabilities you just have to learn where to look.

Using app

About 3 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hello to our friends at Minky Designs Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

April 13, 2023

Updating my review from 4 to 5 stars. The support is always there and very helpful. Thanks Aman for helping this time when we needed to turn on pre-order for many products and advising me about enabling pre-order via tagging products-a very useful feature. Previous Review: We've been using this app for a good while now with one product but recently added more pre-order products and refreshed our website. With changing themes to one of Shopify's new themes (Refresh) we encountered a couple of issue with the Pre-Order Now app. I wasn't able to find solutions easily on my own but support is always available and helpful (sometimes you have to wait several minutes to get someone though). Rasheem solved our first problem with home page badges resizing the product image and the next day Nicoz solved the issue of the Pre-Order button not working. Nicoz also provided advice for the delayed loading of the pre-order button which sometimes allows people to order without seeing the pre-order button or having the pre-order tag attached to the order. I believe this can occur with any pre-order app and comes down to your page speed though. It's a good value app with great support and I'm looking forward to the improvements to come.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Dad Certified® Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. It is particularly gratifying to hear such positive feedback about multiple members of our support team. We pride ourselves not only on our ability to troubleshoot specific problems, but also to assist merchants in realizing the full value of our application and all of its features. The specificity of your review is greatly appreciated as it speaks to the consultative approach that our customer service team takes in supporting our merchants. As always, we are here to help! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 9, 2022

Fantastic support. Nicoz has been extremely helpful. Highly recommend. Apps easy to use, and integration advice has been great.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Pozitive Sign & Graphic Supplies Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Nicoz is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 9, 2022

Customer service was super responsive and quick to look into and help resolve issues. Thanks so much!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at FlipFuel.co Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 5, 2022

This app was straightforward to set up, find the product we wanted to mark for pre-order, and customers had no confusion about which items were going to ship later. Amandeep was very helpful in getting me on track with this app.

Using app

4 days

Total reviews

11

Average rating

4.4

Developer Reply

Hello to our friends at The Cultured Cup® Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 5, 2022

I didn't use the app yet, but support is great! They were online immediately on Saturday to help and change some code. I hope the app works as good as their support.

Using app

About 2 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hello to our friends at Yoga Hero DACH Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 5, 2022

I used this app to help me list pre-orders for my artwork. The team behind the app are fast to respond to issues and are so helpful. My issue was fixed by Josh in a total of 4 minutes. Highly recommend!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at WildArtStudios Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team