All reviews

Rating Breakdown

  • 5
    80% (819 ratings)
  • 4
    10% (100 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)

Reviews with Text

  • 95% (972)
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3 / 5 Share

March 26, 2021

We love this app and it increased our sales, but we cannot get it to STOP showing preorder button even though it is in stock. We even tried uninstalling it and reinstalling it but it still shows. We have reached out to customer support.

Using app

3 days

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, We are so sorry about this. We can easily resolve this, please send us email at [email protected]. Our support team should be able to assist you in no time! Sincerely, Robert

3 / 5 Share

Jan. 27, 2021

It's a fine app, but could benefit from added features and live support. Trust me, you do not want to have your pre-order messages vanish and now you customers have no idea when to expect a product that'll be out 4 months from now. Not fun. Live support + some added quality-of-life improvements or customization options and this app could become a 5 star app.

Store

Sanshee

Using app

8 months

Total reviews

11

Average rating

3.8

3 / 5 Share

Sept. 23, 2020

The app works well "when it works"...however, it's been buggy lately, such as removing products from my pre-order list by itself, not allowing me to edit pre-order products (taking me rather to the upgrade screen), or sometimes not even allowing me to open the app in Shopify. I would give more stars if it was more reliable.

Using app

8 months

Total reviews

2

Average rating

4.0

Developer Reply

UPDATE: As of 9/23/20 around 5pm EST, we believe we have FIXED THE ISSUE causing server slowdowns and the various issues with the app. This has never happened with our app before and we are adding protocols to our servers so that it won't happen again. THANK YOU for your patience with this very frustrating issue with Pre Order Now. Things should now be fast, accessible, and working at full speed, both now and in the future! Please test on your end and let us know if you notice any other issues? If not, we'd welcome you to update this review to share your experience from there. Thanks! -Sean & the Pre Order Now Team ----------------------------------------- Original Reply: Hello, this is Sean, the Ops Guru with Pre Order Now. We are working HARD AND FAST to resolve this issue. We have a SWAT team working this since last night and they are implementing fixes for our sudden server challenge. I am VERY sorry that the app is not working properly at the moment when it comes to loading and logging in. Please give us just a little more time today and we should have this resolved very soon! I will post here again with a full update very soon... Thanks for your understanding, and stay tuned... Sean & The Pre Order Now Dev Team

3 / 5 Share

April 11, 2020

It is a little bit difficult to set up. And there are some fee to charge. Free Plan is not okay completely.

Using app

About 1 hour

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your feedback. Please do reach out to our friendly support team at [email protected] if there's anything we can do to help you get setup 😄

3 / 5 Share

Feb. 29, 2020

cool app looks cool we will see how this goes lookimg forward to it i was looking fo a app that i could use

Using app

About 1 hour

Total reviews

2

Average rating

2.0

3 / 5 Share

Dec. 6, 2019

Not sure whether this works properly yet as the settings have taken time to propagate through. But I hope it works. Will review again.

Using app

32 minutes

Total reviews

3

Average rating

2.7

3 / 5 Share

Dec. 5, 2019

Works great, though collection page button feature is not compatible with the theme we use(Empire), which is a major drawback for us.

Using app

26 days

Total reviews

2

Average rating

4.0

3 / 5 Share

Aug. 23, 2021

So far I haven't experienced anything bad with the app. It enables us to take the cap off our sales and take in as many orders as possible. Only downside is that it doesn't integrate well with certain themes. We use the "Venture" theme and if customers order the product on the home page, they won't be aware that their product is on pre-order when checking out. Also waiting for integration with other sales channels. If customers order from Instagram or Amazon they won't be aware their product is on pre-order and have to manually email each individual customer.

Store

MIZIZI

Using app

Over 2 years

Total reviews

8

Average rating

4.6

3 / 5 Share

Sept. 11, 2025

App worked great for a while, after they made some updates we started having issues where some products in stock would show as out of stock with the pre-order buttons. After they made some changes, it seems like one of the settings made all of our out of stock products available for pre-order which caused us to have orders for discontinued products or products we could not get anymore. After that I used AI to build a pre-order tag within our own code.

Using app

About 6 years

Total reviews

13

Average rating

4.3

3 / 5 Share

Aug. 16, 2019

good for the first day,but late not good ,good for the first day,but late not goodgood for the first day,but late not goodgood for the first day,but late not goodgood for the first day,but late not good

Using app

3 days

Total reviews

3

Average rating

4.3

Developer Reply

Hi there, Did you need any help? If so, please reach out to our support staff at [email protected].

3 / 5 Share

March 7, 2019

I needed an easy way to set up my pre order items manually or based on condition, with no impact on the checkout or payment process. If you have this kind of requirements, go for this app, you won't be disappointed. On top of this, the support team is great : always fast to answer and helpful. They even adjusted the app for my specific case for free. UPDATE : There is no way to translate the 'Pre-order' buttons via Langify or any other method. Don't use this if you're looking for a multilinguage solution.

Using app

7 months

Total reviews

9

Average rating

4.8

3 / 5 Share

April 12, 2018

Very slow, very buggy, crashes constantly. Otherwise, it's a great app!

Store

Testhcl

Using app

About 1 month

Total reviews

3

Average rating

4.3

3 / 5 Share

March 8, 2018

Would have been a great product, but it was so slow and buggy, that it just wasn't worth the time to work it all out. Wanted to like this one!

Using app

About 21 hours

Total reviews

1

Average rating

3.0