PreOrder Now WOD | PreOrders
Pre Order App on Shopify
Rating
4.5
feedback
1,431
chart
#2,385
All reviews
Rating Breakdown
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Jan. 17, 2022
The main issue is that around 10-20% of my pre-orders are not caught by the app. So that means 10-20% of pre-order clients do not know that they are making pre-order. And the worst part is that every morning I need to recheck orders in order to highlight not informed clients and send them information about pre-orders manually. Though, I am risking with bad customer experience because they did not know about it before buying. I contacted support, they tried to fix it, but they failed.
Hello to our friends from WoodWe Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now. We fully understand the frustration you have gone through and can assure you that we will work with you to get it solved at the earliest. We are very sorry for the inconvenience this is causing you. We do our best to increase the service quality of our app and services on a daily basis and look forward to reaching a resolution very soon. Please check your email for updates. We are working hard to get back to you as quickly as possible. Here to help, and very sorry you experienced this. Regards, Pushpesh & the Pre‑order Now Support Team
Sept. 27, 2021
good but not so great. Some features like pre order button on collection pages are not working. Overall experience is not good.
Hello, Thank you for this feedback. However, we could've averted this particular issue. We haven't heard or received any emails from you. We are open to make this work for you asap. You can also schedule a call here: https://calendly.com/wod-support/call-with-wod --Chud and the Preorder Now support team
July 1, 2021
havent tried yet. but kdañldkjaknsd kldjaskldjaklsdjalksd jdalkjdakld kljdaklmdasn kndalsjda kjdakljda kljads
May 24, 2021
not sure on the process yet - seeing as it still hasn't shown to be working Looks like it has all the functions
Hi there, It looks like you were having trouble with the setup. Let's schedule a call and we'll guide you through the entire process-- it should be easy, then we can also show you all the benefits our app can provide Manaj. You'll be surprised! :) Simply email us at [email protected]
May 10, 2021
I use this app to help with my preorder. It take some getting use to when first using but after becomes simple to use
Hello friends at Notice Collection We appreciate you leaving this honest review! We know your experience will be great! :-) We wish you and your store great success! -Melissa & The Pre-order Now Support Team
April 15, 2021
So far so good. Still testing this app. Looks to be working fine as of now. Will report back with any issues.
Hi there, Thank you so much for trying our app. We can help you with getting the right look and feel that matches your brand perfectly. Just message us back at: [email protected] Best, Robert and Preorder Now Support team
Jan. 14, 2022
The app has great functionality and look. However, in our store we had some major issues. on 22 - 01 - 12 this app disabled our "Checkout" button on website and customers were really angry. We had to hire a developer to fix the issue and lost a very significant amount in sales that day. Previous to that, the app would not show the "Pre-order" button to customers even though inventory was at 0 and when customers purchased it the app never sent them pre-order emails or let them know this is a pre-order despite inventory being -1. The developer Team is very responsive, but we are just fed up with these issues.
Hello friends at A7 We appreciate you taking the time out to write this honest and thorough review! :-) We appreciate your support! -Melissa & The Pre-order Now Support Team
March 26, 2021
We love this app and it increased our sales, but we cannot get it to STOP showing preorder button even though it is in stock. We even tried uninstalling it and reinstalling it but it still shows. We have reached out to customer support.
Hi there, We are so sorry about this. We can easily resolve this, please send us email at [email protected]. Our support team should be able to assist you in no time! Sincerely, Robert
Feb. 13, 2021
I just download the app so I can't give a review!! but I can't figure out how to set up the Preorder botton, It never shows only shows add to the cart!!
Jan. 27, 2021
It's a fine app, but could benefit from added features and live support. Trust me, you do not want to have your pre-order messages vanish and now you customers have no idea when to expect a product that'll be out 4 months from now. Not fun. Live support + some added quality-of-life improvements or customization options and this app could become a 5 star app.
Jan. 21, 2021
I used this app for more than 4 months and I can tell that it is not enough. It sometimes works and sometimes does not. I lost customers and money because of these times. Whenever an update was made on the side of the Pre-Order App, your all settings will be gone. So one morning you click on your site, and there is no pre-order button.
Sept. 23, 2020
The app works well "when it works"...however, it's been buggy lately, such as removing products from my pre-order list by itself, not allowing me to edit pre-order products (taking me rather to the upgrade screen), or sometimes not even allowing me to open the app in Shopify. I would give more stars if it was more reliable.
UPDATE: As of 9/23/20 around 5pm EST, we believe we have FIXED THE ISSUE causing server slowdowns and the various issues with the app. This has never happened with our app before and we are adding protocols to our servers so that it won't happen again. THANK YOU for your patience with this very frustrating issue with Pre Order Now. Things should now be fast, accessible, and working at full speed, both now and in the future! Please test on your end and let us know if you notice any other issues? If not, we'd welcome you to update this review to share your experience from there. Thanks! -Sean & the Pre Order Now Team ----------------------------------------- Original Reply: Hello, this is Sean, the Ops Guru with Pre Order Now. We are working HARD AND FAST to resolve this issue. We have a SWAT team working this since last night and they are implementing fixes for our sudden server challenge. I am VERY sorry that the app is not working properly at the moment when it comes to loading and logging in. Please give us just a little more time today and we should have this resolved very soon! I will post here again with a full update very soon... Thanks for your understanding, and stay tuned... Sean & The Pre Order Now Dev Team
July 22, 2020
i used this app to help me with my pre orders for my products its free for seven day then after u pay
Hello to our friends from RaidentTresorBoutique! Thanks for leaving this review! We appreciate you using our app! Is there any way we can serve you better to earn those 2 stars? Do let us know - it is truly helpful!! -Melissa & The Pre-Order Now Support Team
July 2, 2020
I set the app and added all requested info, I found out the: There is an EXTRA Button (Out of stock + Buy now)! I don't find your "Pre order" Botton
Hi there - we checked your store and it appears the pre-order button is appearing on your homepage and product page. Our support team has tried to reach out to you. Please let us know if you still need assistance. Our support team will gladly help :)
June 9, 2020
I just sign up today and I've set up all of requirement part. But so far nothing happens. Anything I miss to activate ?
Hello there, I've responded to your inquiry. Hoping you'd update this review as soon as this gets resolved :)
April 11, 2020
It is a little bit difficult to set up. And there are some fee to charge. Free Plan is not okay completely.
Thanks for your feedback. Please do reach out to our friendly support team at [email protected] if there's anything we can do to help you get setup 😄
Feb. 29, 2020
cool app looks cool we will see how this goes lookimg forward to it i was looking fo a app that i could use
Dec. 6, 2019
Not sure whether this works properly yet as the settings have taken time to propagate through. But I hope it works. Will review again.
Dec. 5, 2019
Works great, though collection page button feature is not compatible with the theme we use(Empire), which is a major drawback for us.
Nov. 24, 2019
I like it but haven't used it enough to give a full review. They should ask for a review after a month of service.
Thanks for the feedback. I hope you'll consider updating your review once you've had some more time with the app.