All reviews

Rating Breakdown

  • 5
    80% (805 ratings)
  • 4
    10% (99 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (18 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 95% (960)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2021

This app is great! It does everything we need it to and the customer support is exceptional! Highly recommend!

Store

THQ2021

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at THQ2021 Thank you for leaving this great review! We are happy we could assist you! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

May 2, 2021

really easy to use-even with our customized theme. Tried 4 different apps and this was the only one i didnt need support on and ended up having all the features i needed.

Store

ONDA

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

Hello friends at ONDA Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. -Melissa & The Pre-order Now Support Team

5 / 5 Share

April 23, 2021

easy! love this so far! so far so good! I had one hick up but it was quickly solved! very happy far!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Remy Road We are delighted to know that you love the app, thank you for your support :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

April 23, 2021

The app works great and the customer support has been superb! Jabir was very quick to respond and help me with needed customizations. I definitely recommend!

Using app

About 14 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Peach Perfect We will let Jabir know that his assistance is greatly appreciated! Thank you for leaving this awesome review :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

April 22, 2021

Works well. Good stock keeping options. Like the banners on product pages. Quick and easy to use.....

Store

Leosun

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Leosun Thank you for this great review ! :-) We wish you and your store all the best on your e-commerce journey! -Melissa & The Pre-order Now Support Team

5 / 5 Share

March 25, 2021

Super easy setup! Love this app it's a perfect addition to my site. Would definitely suggest this app.

Using app

27 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Kandi Kouture Thank you for leaving this awesome review! We are happy you found the app easy to use! We wish you and your store all the best online :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

March 20, 2021

nice app thank you it help me do pre order which i have been looking for......................................

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at shopsweizy Thank you for leaving us this great review! We are happy you love the app :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

March 17, 2021

Amir was very helpful to adjust the customisation of the button to fit our store aesthetic. Response from the support team was received within 2 hours.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Broadsheet Shop We appreciate this fantastic review! We will let Amir know that his assistance was greatly appreciated! We wish you and your store all the best :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

March 16, 2021

Does exactly what it's designed for, and well! Everything you need to run pre orders clearly, attractively and effectively for your customers - highly recommended!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Irish Railway Models UK Thank you for this high recommendation! We are happy we could assist you :-) We wish you and your store all the best on your ecommerce journey! -Melissa & The Pre-order Now Support Team

5 / 5 Share

March 5, 2021

What sets this app apart is the customer service. I had a formatting issue that needed attention and I received help in less than 15 minutes after creating a ticket. Can't beat that sort of support!

Using app

Over 1 year

Total reviews

11

Average rating

4.7

Developer Reply

Hello friends at Arcturus Gear Thank you for leaving us this awesome review! We appreciate your kind words :-) We are happy we could help! -Melissa & The Pre-order Now Support Team

5 / 5 Share

Feb. 25, 2021

Easy to setup and use. Tutorial is very straight-forward and there are very clear videos on YouTube that walk you through setup.

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at CASEMATIX Cases We are happy we can assist you! We are glad you find our app easy to setup and install! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Feb. 19, 2021

Just installed this app! I had a question about the pre-order banner for desktop vs mobile. Vlad from customer service was great in fixing it for me to better match our theme. Thanks again!

Store

BASK LA

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at BASK LA Thank you for leaving this awesome review here! We are glad we could help :-) We will let Vlad know that his assistancwe was greatly appreciated! -Melissa & The Pre-order Now Support Team

5 / 5 Share

Feb. 19, 2021

We recently upgraded our online store to a new theme and in doing so our drop down menu kept freezing on us and our customers, big problem! I'd been working with the theme developer for several days until they determined that the issue was stemming from our Pre-order Now app. I reached out the support team here and within 2 hours they had the problem fixed and our website is now working better than ever. I'm so happy and they were also incredibly pleasant to work with. THANK YOU

Using app

5 months

Total reviews

5

Average rating

4.2

Developer Reply

Hello friends at The Groovy Plants Ranch LLC Thank you for leaving this awesome review here! We are glad we could help, don't hesitate to reach out to us with any more questions you may have :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Feb. 15, 2021

Installed the App 1 hour ago, had some issues due to some code changes that we had done to our theme. They replied our email within 15 minutes, edited the code on our theme so that the issue was fixed within 20 mins. Absolutely amazing service, and we are on the free trial, we are signing up for the subcription now just on the customer service alone, the app also looks great on our site.

Using app

About 1 hour

Total reviews

7

Average rating

3.4

Developer Reply

Hello friends at Combat Corner Norge We are are you happy your issue has been resolved :-) Thank you for leaving us this honest review, we wish you and your store a successful 2021 :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Feb. 10, 2021

Easy to start using, operates exactly as advertised, and very powerful options/customisation. Support is very helpful and responds quickly, which helps to get the fiddly bits perfect (given our highly complex customised website).

Store

Absafe

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Absafe Thank you for giving us this awesome review! We are happy we could lend a hand :-) We wish you and your store a successful year! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Feb. 9, 2021

Did exactly what it said on the tin, and I was up and running perfectly in less than 30 minutes! Congratulations !

Using app

8 months

Total reviews

32

Average rating

4.9

Developer Reply

Hello friends at Accurascale We are happy the app is working well for you so far! If you have any queries please don't hesitate to reach out to us, we would be happy to assist! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Feb. 3, 2021

Pre-Order now is an invaluable app and the customer service team offers Incredible support. We have used this app for a long time, several years, to grow and support sales. - Thank you!

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Hello friends at CastleMania Games We are thankful for your support, we wish you and your store all the best! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 31, 2021

Amir provided truly fantastic assistance with my Shopify page! He provided was fantastic and swift communication, and Amir solved the issue very quickly. Thank you very much Amir! Your help was greatly appreciated.

Store

IMBER

Using app

About 8 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hello friends at IMBER We will let Amir know that his assistance was greatly appreciated, thank you for your kind and honest review! We wish you all the best in your e-commerce endeavors :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Feb. 22, 2021

Waiting to launch our store. Will update review after first sale. So far, very easy to use and navigate. *Update on 2/15/21: Its been a few weeks since downloading the app. There was an issue with the first theme so we changed it and everything worked fine, at first. Set up was pretty simple and everything worked great. Until the first time an item sold out and pre-order was "active" for that product. The "Pre-Order" banner on the product will not show up, the "Pre-Order" button does not show up, it did not notify the customer at checkout of the pre-order status, and did not reflect it in the email. A second order was later placed with 2 of an item, when we had 1 in stock. It never notified the customer that 1 item was pre-order. My wife and I have attempted to contact the company by email and have left 3 voicemail messages in the last 6 days, each time the claim they will respond within 24 hours and never have. We are extremely disappointed with the customer service. If the issue is fixed, I will update the review and reflect the changes. If not, we will be canceling and requesting a refund as they have not delivered what was advertised and promised with the product. I hope you have better luck than we have. **Update: Customer service fixed the issue promptly after our last request. We appreciate making it right and function as advertised.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Nine Realms Athletics Thank you for this honest review, we really appreciate it :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 29, 2021

The app is really easy to use. Shout out to their support team, Vlad! He was being extremely patient and helpful. Thank you!!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Forever Beaumore We are glad we could assist you! Thank you for giving this awesome review! We wish you and your store all the best :-) -Melissa & The Pre-order Now Support Team