All reviews

Rating Breakdown

  • 5
    81% (1,181 ratings)
  • 4
    10% (144 ratings)
  • 3
    3% (50 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (63 ratings)
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4 / 5 Share

Jan. 28, 2023

The pre-order now app is great! It simplifies the pre-order process in a myriad of ways. Glad I learned about it before launch.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Poindexter Apparel Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Jan. 9, 2023

very easy to use and good for shopify

Store

YKME

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at YKME Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Jan. 5, 2023

Customer service was extremely quick, the technician I spoke with (Rasheem) walked me through the setting and whilst the app hasn't yet started working. I'm reassured that this will work. I'll update this review to 5* when everything is resolved.

Using app

About 1 year

Total reviews

5

Average rating

4.0

Developer Reply

Hello to our friends at Carmarthen Camera Centre Thanks for sharing your review with us and the community. Rasheem is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Nov. 15, 2022

I would have liked more instructions or step-by-step setup but otherwise okay. I think I was able to get it to work

Using app

13 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at The Wax Barista Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Nov. 11, 2022

Nice lay out.The venture store front slides show doesn't work with this app.Add to cart pops up also and then the pre-order glitches in .this needs to be fixed so its seamless .

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Special Misfits Apparel Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Nov. 10, 2022

I like this app overall. But did not like the fact that I had to delete another app in use in order for this one to work. :/

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at www.themomcomics.com Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Nov. 2, 2022

The response was very smooth and helpful. It would be nice to have Japanese language support, and it would be better to have a warning alert for reserved items with different delivery dates.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at REMI RELIEF Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Oct. 31, 2022

this app is really helpful in providing customers with etas. the only downside is that it does slow down the page speed of our website a bit.

Using app

Over 4 years

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends at Fire Pit Surplus Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Oct. 19, 2022

It's a pretty good app once I can navigate my way around it. Support is very good though and usually sorted quickly. Thanks Nicoz for your assistance today.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Homeandmoor Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Oct. 18, 2022

L'app funziona abbastanza bene... alcune cose vanno migliorate. L'assistenza ottima, veramente 10+ al customer care, se non fosse stato per loro avrei disinstallato l'applicazione.

Using app

About 1 month

Total reviews

6

Average rating

4.7

Developer Reply

Ciao ai nostri amici di CasafuscoShop Grazie per aver condiviso la tua recensione con noi e la community. Siamo lieti di sapere che Nicoz è stata in grado di fornirti un eccellente supporto. Facciamo di tutto per aiutare ogni commerciante e sono felice di aver colpito nel segno per te. Auguriamo a te e al tuo negozio un grande successo! Saluti, Pushpesh e il team di supporto per il preordine ora

4 / 5 Share

Dec. 24, 2022

Der Support ist schnell und gut. Auf Wordpress gab es schon bessere Pre-Order Apps/Plug-ins, jedoch ist diese App definitiv am besten auf Shopify. Update 21.10.2022 (5 stars to 3 stars): The App is causing a major SEO issue. In the App liquid in line 509 there is a "notify me when available" text with H1-Tag installed. I don't know why anyone ever thought it would be a good idea to make something so trivial H1. I mean, I don't even use this notify me when available function, but still have the trouble with the issue. I can't fix it myself, because if I change it to H6 myself it just will be back to H1 the next day. The development team seems to not be able to just change the H-Tag at the moment, so the app is creating major SEO issues for all users at the moment and you cannot do anything about it for the time being. Support Team was kind and fast in their response, but sadly could not do anything and you just have to wait if this issue might be solved at some point... Update 25.12 (3 stars to 4 stars): Only now realized that I used German and English in a mixed way for my review. Anyway, just wanted to update from 3 stars to 4 stars now that I have more comparison. I think they solved the H1 Tag issue, which is good. They also seem to have a quick loading time for the pre-order function, which I realized after comparing it to others that needed too long to load the per-order functionality on the product page. Still can't give 5 stars because they could not make the badges work completely properly and I had to get some other app for this and sometimes the app does not save custom pre-order settings, so you have to be careful

Using app

Over 1 year

Total reviews

8

Average rating

4.9

Developer Reply

Hallo an unsere Freunde von fictionary world Vielen Dank für die tolle Bewertung. Wir freuen uns zu hören, dass Sie eine positive Erfahrung mit unserer App gemacht haben. Wir wissen Ihr Geschäft wirklich zu schätzen und sind sehr dankbar für das Vertrauen, das Sie uns entgegenbringen. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken! Du rockst! Prost, Pushpesh und das Support-Team für jetzt vorbestellen

4 / 5 Share

Oct. 13, 2022

The customer service Nicoz gave us was outstanding. He was extremely prompt in replying and went the extra mile to assist us. Would recommend!

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Vinteloper Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Oct. 12, 2022

I was not able to use the app for my store, possibly the settings or them on shopify BUT its a great app to have to help customers know which items are preorder and which are instock. Customer service is 10/10

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Vida Mia Cloth LLC Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Oct. 7, 2022

I really like their team support service! Very helpful and timely! Especially a big thank you for Nicoz! Thank you so much for helping me solve all the problems!

Using app

14 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello to our friends at SILVERWIND Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicozis our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

4 / 5 Share

Oct. 3, 2022

予約販売用の商品を設定したく導入しました。おおむね機能的には問題ないですが、予約販売期間終了後に自動で販売を停止するなどの機能がなくそちらが残念でした。今後の対策として検討するとご返答いただいたので待ちたいと思います。

Using app

12 days

Total reviews

2

Average rating

3.0

Developer Reply

ベルウッド ジョイントの皆様、こんにちは。 このフィードバックを残していただきありがとうございます!このレビューを私たちとコミュニティと共有するために時間を割いていただきありがとうございます!私たちのアプリが役に立つと知って、私たちは大喜びしています。私たちは常にサービスとアプリの機能を改善する方法を探しており、あなたのフィードバックはそのプロセスの貴重な部分です.お客様のリクエストを機能リストに追加しました。この機能を展開するときにお知らせします。 よろしく、 Pushpesh & Pre‑order Now サポートチーム

4 / 5 Share

Oct. 3, 2022

Generally this app works well for me, I've sold a lot of products through pre-order now. Occasionally the products don't update as they should initially, but customer service are always very helpful and resolve the issue quickly for me. But would be better if it just worked first time as my time is very limited.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at ABF The Soldiers' Charity Shop Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now, and we're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Sept. 27, 2022

I used this app to 1. allow customers to pre-order products that require time to prepare 2. allow customers to be notified when an item is out of stock 3. would like to be able to have more choices in which group of products to allow back in stock alerts (e.g. some seasonal items which will never be available again can have notifications disabled). I had some help with the setup but the online chat with Josh made things so easy, he settled everything for me within the hour. Much appreciated!

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at Pawspiracy Thanks for sharing your review with us and the community. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Sept. 23, 2022

So once the notification addition came out my company wanted to utilize it. We spend a lot of time on our own trying to get it to work but couldn't (so if anything that's a downside) I then talked to customer support and Jorge w as incredible. This man is so patient throughout the whole process walking me through things multiple times over multiple days. I would leave the conversation midway through some days to take care of work fires, but when i came back Jorge was there ready to pick back up where we left off. Jorge gets 10/5 stars he's that amazing.

Store

Teamson

Using app

About 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Hello to our friends at Teamson Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Jorge is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Jorge, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

4 / 5 Share

Sept. 15, 2022

Support is very attentive and helpful with any issues you may have using the app. They also respond very quickly.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at anOnlyChild Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Sept. 14, 2022

When I installed this app I did have a few problems. My pre-order buttons weren't working, and I didn't like the look of the pre-order message on my site. I considered uninstalling, but decided to try their support, and Amandeep saved the day. He fixed the problem, and customized the pre-order message to exactly how I wanted it to look. So although I had some issues, the customer service is excellent.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at CockBlock Toys™ Thanks for sharing your review with us and the community. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success! Tanu & The Pre‑order Now Support Team