All reviews

Rating Breakdown

  • 5
    81% (1,166 ratings)
  • 4
    9% (135 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 18, 2022

L'app funziona abbastanza bene... alcune cose vanno migliorate. L'assistenza ottima, veramente 10+ al customer care, se non fosse stato per loro avrei disinstallato l'applicazione.

Using app

About 1 month

Total reviews

6

Average rating

4.7

Developer Reply

Ciao ai nostri amici di CasafuscoShop Grazie per aver condiviso la tua recensione con noi e la community. Siamo lieti di sapere che Nicoz è stata in grado di fornirti un eccellente supporto. Facciamo di tutto per aiutare ogni commerciante e sono felice di aver colpito nel segno per te. Auguriamo a te e al tuo negozio un grande successo! Saluti, Pushpesh e il team di supporto per il preordine ora

4 / 5 Share

Dec. 24, 2022

Der Support ist schnell und gut. Auf Wordpress gab es schon bessere Pre-Order Apps/Plug-ins, jedoch ist diese App definitiv am besten auf Shopify. Update 21.10.2022 (5 stars to 3 stars): The App is causing a major SEO issue. In the App liquid in line 509 there is a "notify me when available" text with H1-Tag installed. I don't know why anyone ever thought it would be a good idea to make something so trivial H1. I mean, I don't even use this notify me when available function, but still have the trouble with the issue. I can't fix it myself, because if I change it to H6 myself it just will be back to H1 the next day. The development team seems to not be able to just change the H-Tag at the moment, so the app is creating major SEO issues for all users at the moment and you cannot do anything about it for the time being. Support Team was kind and fast in their response, but sadly could not do anything and you just have to wait if this issue might be solved at some point... Update 25.12 (3 stars to 4 stars): Only now realized that I used German and English in a mixed way for my review. Anyway, just wanted to update from 3 stars to 4 stars now that I have more comparison. I think they solved the H1 Tag issue, which is good. They also seem to have a quick loading time for the pre-order function, which I realized after comparing it to others that needed too long to load the per-order functionality on the product page. Still can't give 5 stars because they could not make the badges work completely properly and I had to get some other app for this and sometimes the app does not save custom pre-order settings, so you have to be careful

Using app

Over 1 year

Total reviews

8

Average rating

4.9

Developer Reply

Hallo an unsere Freunde von fictionary world Vielen Dank für die tolle Bewertung. Wir freuen uns zu hören, dass Sie eine positive Erfahrung mit unserer App gemacht haben. Wir wissen Ihr Geschäft wirklich zu schätzen und sind sehr dankbar für das Vertrauen, das Sie uns entgegenbringen. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken! Du rockst! Prost, Pushpesh und das Support-Team für jetzt vorbestellen

4 / 5 Share

Oct. 13, 2022

The customer service Nicoz gave us was outstanding. He was extremely prompt in replying and went the extra mile to assist us. Would recommend!

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Vinteloper Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Oct. 12, 2022

I was not able to use the app for my store, possibly the settings or them on shopify BUT its a great app to have to help customers know which items are preorder and which are instock. Customer service is 10/10

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Vida Mia Cloth LLC Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Oct. 7, 2022

I really like their team support service! Very helpful and timely! Especially a big thank you for Nicoz! Thank you so much for helping me solve all the problems!

Using app

14 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello to our friends at SILVERWIND Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicozis our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

4 / 5 Share

Oct. 3, 2022

予約販売用の商品を設定したく導入しました。おおむね機能的には問題ないですが、予約販売期間終了後に自動で販売を停止するなどの機能がなくそちらが残念でした。今後の対策として検討するとご返答いただいたので待ちたいと思います。

Using app

12 days

Total reviews

2

Average rating

3.0

Developer Reply

ベルウッド ジョイントの皆様、こんにちは。 このフィードバックを残していただきありがとうございます!このレビューを私たちとコミュニティと共有するために時間を割いていただきありがとうございます!私たちのアプリが役に立つと知って、私たちは大喜びしています。私たちは常にサービスとアプリの機能を改善する方法を探しており、あなたのフィードバックはそのプロセスの貴重な部分です.お客様のリクエストを機能リストに追加しました。この機能を展開するときにお知らせします。 よろしく、 Pushpesh & Pre‑order Now サポートチーム

4 / 5 Share

Oct. 3, 2022

Generally this app works well for me, I've sold a lot of products through pre-order now. Occasionally the products don't update as they should initially, but customer service are always very helpful and resolve the issue quickly for me. But would be better if it just worked first time as my time is very limited.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at ABF The Soldiers' Charity Shop Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now, and we're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Sept. 27, 2022

I used this app to 1. allow customers to pre-order products that require time to prepare 2. allow customers to be notified when an item is out of stock 3. would like to be able to have more choices in which group of products to allow back in stock alerts (e.g. some seasonal items which will never be available again can have notifications disabled). I had some help with the setup but the online chat with Josh made things so easy, he settled everything for me within the hour. Much appreciated!

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at Pawspiracy Thanks for sharing your review with us and the community. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Sept. 23, 2022

So once the notification addition came out my company wanted to utilize it. We spend a lot of time on our own trying to get it to work but couldn't (so if anything that's a downside) I then talked to customer support and Jorge w as incredible. This man is so patient throughout the whole process walking me through things multiple times over multiple days. I would leave the conversation midway through some days to take care of work fires, but when i came back Jorge was there ready to pick back up where we left off. Jorge gets 10/5 stars he's that amazing.

Store

Teamson

Using app

About 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Hello to our friends at Teamson Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Jorge is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Jorge, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

4 / 5 Share

Sept. 15, 2022

Support is very attentive and helpful with any issues you may have using the app. They also respond very quickly.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at anOnlyChild Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Sept. 14, 2022

When I installed this app I did have a few problems. My pre-order buttons weren't working, and I didn't like the look of the pre-order message on my site. I considered uninstalling, but decided to try their support, and Amandeep saved the day. He fixed the problem, and customized the pre-order message to exactly how I wanted it to look. So although I had some issues, the customer service is excellent.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at CockBlock Toys™ Thanks for sharing your review with us and the community. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Aug. 9, 2022

The guys are normally pretty responsive to requests. I recently had an issue with the new product functionality not working for 24 hours, but it turns out it was an upgrade failing at Shopify's end. Not their fault but communication could have been better. An extras star held back for when that improves!

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends at HunnyBoots Australia We appreciate you taking the time out to share this review with us and the community! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We are always looking for ways to better our service, and your feedback is a valuable part of that process. Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Aug. 2, 2022

seems to be working fine. the app is very easy to use and understand after messing around and really reading the settings and change to your liking

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Hello to our friends at Dark N Light Hobbies Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

July 28, 2022

I love using this app and it is super easy. Customer support are fantastic if you need assistance with anything and always respond in a timely manner.

Using app

12 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at Montage Home Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support team was able to assist you. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

July 22, 2022

Excellent support from Nicoz, app however is slow and fairly convoluted to use. Did the trick for short term needs.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Piglet in Bed US Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

4 / 5 Share

July 20, 2022

Currently not perfectly working with what we are looking for (Partial Payment for our customers) but the customer service is great and we will be back, as soon as the new feature works smoothly.

Store

MARTHA

Using app

38 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at MARTHA Thanks for sharing your review with us and the community. We're glad our support team was able to assist you. We go above and beyond to help every merchant and I'm sure we'll hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

June 13, 2022

I am only rating 4 stars because I just starting using the app and so far so good. I'll return with an updated review

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Oh So Fancy Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

4 / 5 Share

May 20, 2022

i love this app. customer service is great. its really convient for my preorder products. i definitely reccommend

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at Kikia's Kloset Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

4 / 5 Share

April 28, 2022

Really happy with the customer support. They did try to double the rate per month just because I changed shopify plans. But good support

Using app

4 months

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends at Freak Athlete Essentials Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

4 / 5 Share

June 1, 2022

The support was helpful and incredibly quick to respond. They resolved my issue quickly. The app was easy to use and accomplishes out needs.

Using app

5 months

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends at MATE the Label Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the recommendation! Cheers, Pushpesh & the Pre‑order Now Support Team