WOD: PreOrder Now
Capture sales for out-of-stock items with preorder buttons
Rating
4.5
feedback
1,012
chart
#1,881
All reviews
Review RSS Feed
June 24, 2025
Excellent Support - Quick and Helpful Alyne quickly identified a theme conflict that broke my checkout and guided me through the fix with clear, friendly support. She also gave useful tips for theme compatibility and app settings. Great experience – thank you!
Hey there farmersvaluefirst and team! Thanks for sharing your experience! Alyne's quick diagnosis and clear guidance really show how impactful responsive support can be. It's great to hear she also helped you fine-tune things for smoother theme compatibility. Please feel free to reach out if you need help with anything else!
June 20, 2025
Absolutely thrilled with Pre-Order Up! Their platform has been a game-changer for launching my new 'Shibuya Dreams' collection at Aritta. Not only is the pre-order functionality incredibly robust and easy to set up, but their customer support truly stands out. I had a specific technical query regarding a unique pre-order flow, and the support team was exceptionally attentive and helpful. They listened carefully to my needs and provided a valid, effective solution almost immediately. It’s rare to find such responsive and competent technical assistance. Thanks to Pre-Order Up, I can now confidently manage my pre-sales, ensuring my products get to my customers smoothly. Highly recommend for any e-commerce business looking for a reliable pre-order solution with top-notch support!
Hey there Aritta team! Thank you for the thoughtful and detailed review! We're so glad our app helped bring your 'Shibuya Dreams' launch to life and that the support team could deliver a quick and tailored solution. It’s feedback like this that helps other merchants see the real value of having responsive help paired with a flexible pre-order setup. If you need help with anything else, you know where to reach us!
June 12, 2025
Customer service is timely and detailed.
Thanks for the great review Coton Colors and team! We're glad you found our support both prompt and thorough. That level of care is key to helping merchants succeed.
June 8, 2025
Great support !
Thank you for your review UTILE & ORDINAIRE and team! We're glad that our team was able to help you out.
May 8, 2025
Fantastic preorder app! Very easy to setup and customize to your preferences. Definitely plan to use it in the future!
Hi there Willie Wagtail and team! Thanks for the wonderful feedback! It's great to hear the setup and customization were smooth for you. We're also glad to know you’re planning to keep using our app. If you need help with anything else, please don't hesitate to reach out!
May 5, 2025
Always helpful!
Thanks for the kind words SOMYA LONDON LTD! We're glad the support has consistently been helpful.
April 16, 2025
Very friendly, quick and professional support by Roel! Thanks for solving our problem. In general we are very happy with the app, and as experienced today, if a problem pops up, support is very helpful.
Hey there Snuggy Hoods Ltd! Thanks for the great feedback! We're glad to hear Roel provided quick and professional support. It's great to know the app is serving you well, and that our support team is there when needed. If you need further assistance, you know where to reach us!
April 3, 2025
Top
Thank you for the 5-star review BETTER BE BOLD® team! We appreciate your support.
April 2, 2025
Alina was really helpful! She resolved my issue quickly and efficiently
Hey MARIANDREE GAITAN and team! We're glad to hear that Alina was able to help you out! Thank you so much for taking the time to share your experience with us. If you need help with anything else, you know where to reach us!
March 19, 2025
Thank you for the 5-star review LIMS Legacy Malaysia and team!
Aug. 7, 2025
Great app! very user-friendly and intuitive
Hey there Hera Concept and team! Thank you so much for your kind feedback! We're thrilled to hear that you had a great experience with our app. If you need help with anything else, please feel free to reach out to us!
March 17, 2025
Simply awesome! I had a small issue, started a chat, and it was fixed within 5 minutes. Great customer service!
Hi there Golf Skate Caddy Australia and team! Thank you for taking the time to leave us a review! We're glad to hear you had such a smooth experience! Our team is always here to help whenever you need it. Thanks for your support!
March 11, 2025
Alina solved my problem immediately.
Hi there Buttface team! Thank you for taking the time to share the experience you had with Alina! We're glad that she was able to provide prompt assistance. If you need help with anything else, you know where to reach us!
March 6, 2025
THe customer service was great. I wish there were more custom making options (aesthetically). But it is functional and great.
Hi Maloos Design and team! Thank you for your review! We're glad you had a great experience with our customer service. We appreciate your feedback on customization options and will keep it in mind for future improvements. Please let us know if there's anything else we can do for you!
March 5, 2025
Very helpful support!
Hey there Lunette team! Thank you so much for the 5-star review! We're glad that our team was able to help you out! If you need help with anything else, you know where to reach us!
Feb. 26, 2025
Exceptional customer service! Alina was incredibly helpful, quickly resolving my issue by updating the theme and button selector to match my store perfectly. She kept me informed throughout the process and made sure everything was working smoothly before signing off. The support was fast, professional, and friendly. Highly recommend this app and their amazing team! Thank you, Alina!
Hey there Onekid team! Thank you for your fantastic review! We're thrilled to hear that Alina provided exceptional support and ensured everything was customized perfectly for your store. Our team is always here to help, and we truly appreciate your recommendation! If you need help with anything else, you know where to reach us!
Feb. 21, 2025
Alina was super helpful, friendly, and quick to respond.
Hey GOLF CAR RANCH and team! Thank you for your kind words! We're thrilled to hear that Alina provided you with helpful and fast support. We'll be sure to share your appreciation with her! If you need help with anything else, you know where to reach us!
Feb. 14, 2025
Great so far, seems very easy and helpful
Hi Wonderful Little Company ™! Thank you for your review! We're glad to hear you're finding our app easy to use and helpful. Please let us know if you ever need any assistance, we're here to help!