All reviews

Rating Breakdown

  • 5
    80% (819 ratings)
  • 4
    10% (100 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)

Reviews with Text

  • 95% (972)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 24, 2025

Super efficient service agents 10/10

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2025

Customer service is timely and detailed.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review Coton Colors and team! We're glad you found our support both prompt and thorough. That level of care is key to helping merchants succeed.

5 / 5 Share

June 8, 2025

Great support !

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review UTILE & ORDINAIRE and team! We're glad that our team was able to help you out.

5 / 5 Share

May 8, 2025

Fantastic preorder app! Very easy to setup and customize to your preferences. Definitely plan to use it in the future!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there Willie Wagtail and team! Thanks for the wonderful feedback! It's great to hear the setup and customization were smooth for you. We're also glad to know you’re planning to keep using our app. If you need help with anything else, please don't hesitate to reach out!

5 / 5 Share

May 5, 2025

Always helpful!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words SOMYA LONDON LTD! We're glad the support has consistently been helpful.

5 / 5 Share

May 2, 2025

Store

Bambuyu

Using app

About 24 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the 5-star review Bambuyu team!

5 / 5 Share

April 16, 2025

Very friendly, quick and professional support by Roel! Thanks for solving our problem. In general we are very happy with the app, and as experienced today, if a problem pops up, support is very helpful.

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there Snuggy Hoods Ltd! Thanks for the great feedback! We're glad to hear Roel provided quick and professional support. It's great to know the app is serving you well, and that our support team is there when needed. If you need further assistance, you know where to reach us!

5 / 5 Share

April 9, 2025

It is to complicated. In the video the explanation is short but when you have to do it yourself is a way much more and the process is a very long way to make it. Without assistance is hard to believe someone can make it. I will give 5 start for the customer support only

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi vishiskuatelier and team, Thank you for your honest feedback and for recognizing our support team, we really appreciate it! We understand the setup felt complex and someone from our team has already reached out to offer help, even though you've uninstalled. We're continuously working to simplify the process and improve the experience for all users. - Pre-Order Now Management Team

5 / 5 Share

April 3, 2025

Top

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the 5-star review BETTER BE BOLD® team! We appreciate your support.

5 / 5 Share

April 2, 2025

Alina was really helpful! She resolved my issue quickly and efficiently

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hey MARIANDREE GAITAN and team! We're glad to hear that Alina was able to help you out! Thank you so much for taking the time to share your experience with us. If you need help with anything else, you know where to reach us!

5 / 5 Share

March 19, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review LIMS Legacy Malaysia and team!

5 / 5 Share

Aug. 7, 2025

Great app! very user-friendly and intuitive

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Hera Concept and team! Thank you so much for your kind feedback! We're thrilled to hear that you had a great experience with our app. If you need help with anything else, please feel free to reach out to us!

5 / 5 Share

March 17, 2025

Simply awesome! I had a small issue, started a chat, and it was fixed within 5 minutes. Great customer service!

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Golf Skate Caddy Australia and team! Thank you for taking the time to leave us a review! We're glad to hear you had such a smooth experience! Our team is always here to help whenever you need it. Thanks for your support!

5 / 5 Share

March 11, 2025

Alina solved my problem immediately.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Buttface team! Thank you for taking the time to share the experience you had with Alina! We're glad that she was able to provide prompt assistance. If you need help with anything else, you know where to reach us!

5 / 5 Share

March 6, 2025

THe customer service was great. I wish there were more custom making options (aesthetically). But it is functional and great.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Maloos Design and team! Thank you for your review! We're glad you had a great experience with our customer service. We appreciate your feedback on customization options and will keep it in mind for future improvements. Please let us know if there's anything else we can do for you!

5 / 5 Share

March 5, 2025

Very helpful support!

Store

Lunette

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey there Lunette team! Thank you so much for the 5-star review! We're glad that our team was able to help you out! If you need help with anything else, you know where to reach us!

5 / 5 Share

Feb. 27, 2025

Using app

2 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5-star review Ease.Baby and team!

5 / 5 Share

Feb. 26, 2025

Exceptional customer service! Alina was incredibly helpful, quickly resolving my issue by updating the theme and button selector to match my store perfectly. She kept me informed throughout the process and made sure everything was working smoothly before signing off. The support was fast, professional, and friendly. Highly recommend this app and their amazing team! Thank you, Alina!

Store

Onekid

Using app

Over 2 years

Total reviews

13

Average rating

4.4

Developer Reply

Hey there Onekid team! Thank you for your fantastic review! We're thrilled to hear that Alina provided exceptional support and ensured everything was customized perfectly for your store. Our team is always here to help, and we truly appreciate your recommendation! If you need help with anything else, you know where to reach us!

5 / 5 Share

Feb. 21, 2025

Alina was super helpful, friendly, and quick to respond.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey GOLF CAR RANCH and team! Thank you for your kind words! We're thrilled to hear that Alina provided you with helpful and fast support. We'll be sure to share your appreciation with her! If you need help with anything else, you know where to reach us!

5 / 5 Share

Feb. 14, 2025

Great so far, seems very easy and helpful

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wonderful Little Company ™! Thank you for your review! We're glad to hear you're finding our app easy to use and helpful. Please let us know if you ever need any assistance, we're here to help!