All reviews

Rating Breakdown

  • 5
    80% (803 ratings)
  • 4
    10% (99 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (18 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 95% (959)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2020

Seems like the best app on the market for pre-orders. Not the cheapest, but the functionality (who else has e-mail options?) and their customer service is definitely worth the extra cost.

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at MUNTHE.COM Thank you for leaving us this incredible review, we appreciate you taking the time to do so! We wish your store all the best online :-) Melissa & The Pre-order Now Support Team

5 / 5 Share

Sept. 3, 2020

This app has allowed us to receive hundreds of additional orders through pre-ordering and helped us greatly.

Store

Catnets

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Catnets Many thanks for leaving this awesome 5-star review, it is greatly appreciated! :-) Melissa & The Pre-order Now Support Team

5 / 5 Share

Feb. 22, 2021

We are a paid customer. This app has really helped us with presales. Was able to provide the service we need. Thank you!

Store

SMRTFT

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

App very esay to set up, fits my needs perfectly, very great customer service, an issue solved immediately.

Store

KYYO

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from KYYO! Thank you for leaving this awesome 5-star review :-) We really appreciate your support! :-) -Melissa & the Pre-Order Now Support Team

5 / 5 Share

Aug. 30, 2020

Another stellar app that is extremely well supported by this developer. If you need preorder buttons, give this app a shot.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends from X1 Safety! Thank you for leaving this stellar 5-star review :-) We appreciate your support! Happy selling! -Melissa & the Pre-Order Now Support Team

5 / 5 Share

Aug. 30, 2020

Easy to use and great customer support. I put this up because of all the backorders I have to manage, and it allows pre-orders.

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

Hello friends from Really Good Ebikes! Thank you so much for leaving this 5-star review here! We sincerely appreciate your support! We wish your store much success online! :-) -Melissa & the Pre-Order Now Support Team

5 / 5 Share

Aug. 27, 2020

support has been great thanks Robert for your help getting the app to appear how we want. the layout is great

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from HB Horsewear! Major thanks for leaving this fantastic review here for us! We will let Robert know that his help was greatly appreciated! :-) -Melissa & the Preorder Now Support Team

5 / 5 Share

Aug. 27, 2020

Easy to install and incorporate into our storefront, reasonable pricing. I love the pre-order discount feature, which can be applied through item tags, allowing me to run custom pre-order campaigns for different collections. We had a small hiccup causing some of the prices to appear incorrectly, but the customer service team jumped on it and figured out a fix in just a couple of days.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Timeless Tartans ! We appreciate this FANTASTIC review! We are glad our customer support was able to correct that! Don't hesitate to reach out to us if you have further queries! -Melissa & the Preorder Now Support Team

5 / 5 Share

Aug. 25, 2020

Best preorder app out there. This is the only one I found with settings for a mixed cart message (preorder + in stock) which is nice as we do not ship all until the preorder arrives. This is one of the most needed features for a preorder app and they have it! I had a small issue with my layout and the support had me up and fixed in about an hour during the normal 9-5 business hours. Definitely worth the money if you do any preorders. 10/10

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Howdy! Sean here, the Customer Success Manager for Pre Order Now. Thanks for the review and for reaching out. I'm so sorry that the app didn't work "out of the box" perfectly for the Debut theme. It normally does, yours might have some coding that was tweaked by another app or another developer, and sometimes that coding can conflict with the way that our app performs those functions. I know it really sucks that the button is just missing on some products - we don't want that at all and I understand your frustration. Looks like our support guru, Amir (in the Philippines - he's our very best!), is helping you get this fixed up right away as I speak... and if he can't get it right, our dev guy will tackle it when he is back in here in the next 6-12 hours... I am working with both of them to make double-sure we put your ticket issue as the highest priority today. Hope to have this fixed and working properly right away for you! If we can get it resolved asap, perhaps you'll reconsider this review? Anything less than 5 stars is not what we are aiming for, and definitely hurts our ranking on the app store. Thanks ahead of time... we are on it though! Bear with us, Sean H & The Pre Order Now Support Team

5 / 5 Share

April 28, 2021

Great app. Very easy to navigate and lots of good feature like adding badge and custimisations. Fantastic support too. Would recommend!

Store

Kub

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from Kub! Very nice of you to take the time out to leave us this great review! We really appreciate it! :-) Don't hesitate to reach out to us with any more queries you may have! -Melissa & the Preorder Now Support Team

5 / 5 Share

Aug. 23, 2020

I have received 2 preorders so far. Works as it should. I have not added a badge on product yet but the app works.

Using app

8 months

Total reviews

6

Average rating

4.7

Developer Reply

Hello friends from El Potrero Western Wear! Many thanks to you for taking the time out to leave us this awesome review! We really appreciate it! :-) -Melissa & the Preorder Now Support Team

5 / 5 Share

Sept. 16, 2024

We were losing sales by not being able to keep our inventory available for all of our variants, but having the ability to capture sales and put them aside on backorder for fulfillment at a later date means that we're not losing out as we continue to keep up with demand (a good problem to have). Ideally, we'll never have backorders but it's nice to have it as a fallback option if it comes to it. Customers are aware of the item on backorder so there is little to no need to reach out to them with emails of unfortunate news.

Using app

About 4 years

Total reviews

25

Average rating

5.0

Developer Reply

Hello friends at GunSkins! Very nice of you to take the time out to leave us this FANTASTIC review! We are happy the app is working so well for you! We wish you all the best on your e-commerce journey :-) Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 17, 2020

This app definitely works better than others I have tried. I particularly like the Collection Page badges.

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at GLAMSWAG THANKS so much for dropping this awesome 5-star review here. We definitely appreciate the kudos ;-) Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 13, 2020

We had some glitches with our theme and teh Website On Demand team fixed it for us straight away. We love using this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at SALSAOLOGY Mexican Simmer Sauces THANKS so much for giving us 5 stars! We sincerely appreciate it and we are glad that you love the app ;-) Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 9, 2020

Very easy and quick to set up 30 minutes. Got my first Pre Order order 5 minutes after setting it up

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from BRUCE+BOLT! We sincerely appreciate you leaving this 5-star review! Please don't hesitate to reach out to us if you require any further assistance! Happy selling :-) Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 7, 2020

Works as expected and super easy to use. Clicks right on when inventory gets to 0 and I can set new products to pre-order. Easy Peasy

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Scoreholio! Thank you for leaving this great review! We appreciate you using our app! Don't hesitate to reach out to us if you require further assistance! :-) Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 5, 2020

5-stars from me! Really helpful support staff, and saves a ton of time to set expectations on the store throughout the checkout process, from the homage, to product page, and lastly through the cart and post-sale, for products that are not in stock. My only criticism would be to expand the pricing to allow more than 5 & 10 products on the lower tiers.. this seems a bit rudimentary as the additional tiers do not offer significantly more value, simply the number of products you can use for the app. Otherwise, a great purchase.

Using app

15 days

Total reviews

7

Average rating

3.3

Developer Reply

Hello friends at Good Wave Thanks for leaving this FANTASTIC review, we're glad that our app has been useful to you! :-) Thanks for your feedback as well, we really appreciate it and we will definitely take what you have said into consideration for future updates. We wish Good Wave huge success online! Melissa & The Pre-Order Now Support Team

5 / 5 Share

July 31, 2020

I was looking for a way to pre-order my products and this application perfectly met my needs. 13/5000 Congratulations!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Clerkz Decor Thanks for leaving this awesome review, we're glad that our app has been useful to you! :-) Don't hesitate to reach out to us with any questions you may have. Melissa & The Pre-Order Now Support Team

5 / 5 Share

July 29, 2020

Great and fast support for installation as well as advice on using the app for our pre order needs. Thanks!

Store

BOTE

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends from BOTE! Thanks for leaving this awesome review, we're glad that our app has been useful to you! :-) Don't hesitate to reach out to us with any questions you may have. Melissa & The Pre-Order Now Support Team

5 / 5 Share

July 28, 2020

I needed a 'Pre-Order' app to allow customers to buy items which were in transit to my shop. I liked how their other apps worked, and gave this new app a try. I like the interface and ease of setup. Had a small problem with a new feature during early adoption which was fixed promptly. The only improvement I would like is a phone number or chat for support, other than email.

Using app

11 days

Total reviews

14

Average rating

4.9

Developer Reply

Hello to our friends from Team Power Products! Thanks for leaving this awesome review, we're glad that our app has been useful to you! :-) we wish Team Power Products major success online! Melissa & The Pre-Order Now Support Team