All reviews

Rating Breakdown

  • 5
    80% (803 ratings)
  • 4
    10% (99 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (18 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 95% (959)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 13, 2020

The app does things I need now and may need later. Very cool and looking forward to the results. Support helped with a minor issue quickly and correctly.

Using app

14 days

Total reviews

10

Average rating

5.0

5 / 5 Share

April 27, 2020

It's great so far. I love all the features. I would recommend to everyone. Haven't had any issues with the app.

Store

Kleaux

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

The app works great, but the real selling point is the support! Fast, clear, and helpful every time. Update: We ran into a small hiccup setting up new products, but Raymond replied quickly to our chat and things were cleared up in 15 minutes. Follow-up Oct 2022: We had a minor issue come up, Amandeep fixed it fast!

Using app

Over 2 years

Total reviews

14

Average rating

4.7

5 / 5 Share

April 24, 2020

This app solves so many of our problems! Our customers used to miss the pre-order dates on our website (especially if they were on mobile). With this app, customers are now informed of preorder/backorder dates in several areas of the website: a pre-order button, a message above the button, a pre-order badge, a cart message AND a follow-up email after their order. It's hard to imagine a customer missing the message now! Plus, the team helped me with several aesthetic fixes within hours of my requests—one of the most helpful app support teams I've worked with.

Using app

3 days

Total reviews

7

Average rating

3.4

5 / 5 Share

April 23, 2020

Really easy to set up! We are using the pre-orders now and think it will help us maintain interest while we are sold out! Thanks!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2020

Great app, really helped me manage back orders and manage customers expectations on stock levels. I highly recommmend it.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2020

Really easy to use. Great product for doing preorders. Can't use the free plan but the next plan up is great.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2020

The pre-order app works great!. We had an issue setting preorder quantity limits since we have a non-shopify theme. I reached out to the team and they responded right away and provided the solution. I highly recommend this app for pre-orders!

Store

D'IYANU

Using app

6 days

Total reviews

10

Average rating

4.9

5 / 5 Share

April 11, 2020

HO TROVATO QUESTA APPLICAZIONE, BEN FATTA. credo però che il costo minimo è troppo alto per avere solamente solo 5 articolo a disposizione dove applicare il preordini.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2020

Super slick to setup and use. Seems to be working great and will allow us to keep our cash flow up while having items be out of stock.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2020

Great quality app. Does everything it says, and does it well. Frequently updated with useful features. Support responds VERY fast to any question or issue I have had.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2020

I Installed the app twenty minutes ago and I already have some preorders. Great app 100% recommended.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2020

Being using this App on another store for just over a year and it's great. Allows us to release products to market sooner and keep customers informed.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Its pretty easy to use this app... I quite like it. But some functions are restricted unless you subscribe to it. Hope to understand the app better before I start subscribing. N the support team, especially Robert Lim, has been very helpful and prompt in his actions. Thanks! After using it for 4 years since 2020, I recently encountered some hiccups due to my Shopify change of theme. And when I contacted Pre-Order, James came to the rscue quickly & resolved my problems! Bravo to Website On Demand LLC for having a great customer service in James!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2020

I installed and tried every single preorder app on Shopify's app store and this one is the best. The App is amazing, it has all the features and customer service is the best. The other apps didn't work and their customer service was absolutely terrible. Apparently I have a tricky or new theme "Atlantic" and none of the services worked out of the box with it. Pre-order now also had several tricky issues but they were quick to resolve it and customized it to work with my theme. They solved every issue and even one I didn't even mention yet. Boom done, perfect. Meanwhile every other apps customer service was like ummm here's a useless link to waste your time, oh that didn't work umm uggg, choke.... Thank you Pre-oder Now for saving my business launch.

Using app

2 days

Total reviews

10

Average rating

4.7

5 / 5 Share

March 16, 2020

Works great! Communicates ship dates to our customers clearly. I recommend using this app if you have gaps in between shipments.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 20, 2020

Great app, totally helped us fill a need to launch a new product. Would definitely recommend and will use this to roll out future products. Thanks for a great app guys. It's rare to find one that really fills a need.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2020

Great app! Great customer service! I had some minor issues, but they addressed them right away. It looks good now!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

Our business is growing so fast we can't keep enough inventory to meet customer demands. So, Pre-Order has been a great app for our business to communicate with customers what to expect from us about their order.

Store

K9 Mask

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Helpful and Fast Customer Service! Easy installation and set up and nice display and functionality. We use this app on many of our Shopify stores and will continue to do so!

Using app

3 months

Total reviews

1

Average rating

5.0