PreOrder Now WOD | PreOrders

Nov. 26, 2018

We used this for our Black Friday and set up one of our most requested items with this app for pre-order. However, after the first couple days the app stopped working all together. We are no longer able to access the app, and since the app is no longer running on our site the customers are no longer aware of the pre-order or the date the items will be shipped. Customers are assuming the item is in stock and ready to ship to them. The only customer service they have is by email, which I have emailed at the beginning of business day and have yet to receive a response.