All reviews

Rating Breakdown

  • 5
    81% (1,181 ratings)
  • 4
    10% (144 ratings)
  • 3
    3% (50 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (64 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 9, 2022

The guys are normally pretty responsive to requests. I recently had an issue with the new product functionality not working for 24 hours, but it turns out it was an upgrade failing at Shopify's end. Not their fault but communication could have been better. An extras star held back for when that improves!

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends at HunnyBoots Australia We appreciate you taking the time out to share this review with us and the community! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We are always looking for ways to better our service, and your feedback is a valuable part of that process. Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Aug. 2, 2022

seems to be working fine. the app is very easy to use and understand after messing around and really reading the settings and change to your liking

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Hello to our friends at Dark N Light Hobbies Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

July 28, 2022

I love using this app and it is super easy. Customer support are fantastic if you need assistance with anything and always respond in a timely manner.

Using app

12 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at Montage Home Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support team was able to assist you. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

July 22, 2022

Excellent support from Nicoz, app however is slow and fairly convoluted to use. Did the trick for short term needs.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Piglet in Bed US Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

4 / 5 Share

July 20, 2022

Currently not perfectly working with what we are looking for (Partial Payment for our customers) but the customer service is great and we will be back, as soon as the new feature works smoothly.

Store

MARTHA

Using app

38 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at MARTHA Thanks for sharing your review with us and the community. We're glad our support team was able to assist you. We go above and beyond to help every merchant and I'm sure we'll hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

June 13, 2022

I am only rating 4 stars because I just starting using the app and so far so good. I'll return with an updated review

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Oh So Fancy Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

4 / 5 Share

May 20, 2022

i love this app. customer service is great. its really convient for my preorder products. i definitely reccommend

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at Kikia's Kloset Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

4 / 5 Share

April 28, 2022

Really happy with the customer support. They did try to double the rate per month just because I changed shopify plans. But good support

Using app

4 months

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends at Freak Athlete Essentials Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

4 / 5 Share

June 1, 2022

The support was helpful and incredibly quick to respond. They resolved my issue quickly. The app was easy to use and accomplishes out needs.

Using app

5 months

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends at MATE the Label Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the recommendation! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

April 22, 2022

Fairly easy to use. Great customer support help. currently in my 14 day trial amd looking like i will be sticking with it

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at The Cosmetic Shop NZ Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

April 12, 2022

This app has helped me launch my new shirts for pre-orders. Site was easy to navigate and will be using again in the future.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Female Powerhouse Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app and that it has helped your business and your team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

March 23, 2022

I am looking for an pre-order app for my store and somebody suggested this app to me. It is easy to use and the support from Rasheem is wonderful! However there is no function to apply pre-order to all products or a group of products yet so with my store (more than 1000 products), I feel hard to click "enable pre-order" to each single product. Anyway, highly recommend if your store dont have too many products like mine.

Using app

9 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at The Lingerie Bar Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Rasheem is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Rasheemc, who we know will be delighted to read your comment. We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

4 / 5 Share

March 16, 2022

Great app for basic pre-orders. Lacking a little on functionality and on configuration details for the buttons and badges etc.. but serves the purpose for now.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Kylami Kitchen Thank you for your feedback! We appreciate you taking the time out to share this review with us and the community! We are always looking for ways to better our service, and your feedback is a valuable part of that process. We have added your request to our feature list and we will intimate you when we roll out this feature. Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

March 3, 2022

Love the functionality of this app. We had a frustrating experience with their service the first go around but Josh was super helpful with set up and troubleshooting this time! Thanks, Josh :)

Store

Destira

Using app

About 1 year

Total reviews

11

Average rating

4.6

Developer Reply

Hello to our friends at Destira Thanks for the feedback. We're so happy to hear that you are enjoying the functionality of the app. Apologies for not meeting your expectations the first time. Please let us know about any glitches that you face with the app and we will be glad to resolve them for you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Jan. 11, 2022

Great customer service from Vlad at Pre Order Now. Software easy to use and developers are accessible I was helped in less than 10 minutes of my inquiry .

Using app

About 5 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends from Eminence Apparel Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Vlad is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Pre‑order Now Support Team

4 / 5 Share

Jan. 10, 2022

Pretty straight-forward! I haven't accepted an order using it yet, but looks good so far--a little better description of what happens after an order is placed would be helpful.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hello, friends at Finley Outdoor Goods Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future. Tanu and The Pre‑order Now Support Team

4 / 5 Share

Dec. 17, 2021

so far so good. We started using pre order for our new start up. So far it is user friendly and works well with shopify. one of our issues is that you have to start a new campaign after publishing it rather than having the ability to just edit it.

Store

Asubi

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends from Asubi Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Dec. 1, 2021

Great support team! Comes back very quickly. Jabir is most helpful and responsive. Easy to set up and would recommend!

Store

Nobó

Using app

15 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi, Nobó, Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future. Tanu and the Pre‑order Now Support Team

4 / 5 Share

Nov. 19, 2021

looks good but it doesn't have the email option, I have to pay extra for that such a bummer, lets see how it goes

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Kaltham's Pavilion, Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future. `Harish - Customer Success Team :)

4 / 5 Share

Oct. 17, 2021

Just installed and looks to be working great! I think this is just what I need for my wholesale store.

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

And it's our pleasure to be a part of your Wholesale journey. Thank you so much for the review, we appreciate this big time! Pizza time! Cheers! -- Chud and the Preorder Now Support Team