All reviews

Rating Breakdown

  • 5
    81% (1,166 ratings)
  • 4
    9% (135 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 30, 2021

YAZ QUEEN SO GOOD APP WALLAH NO CAP loeffk""k"k"krpk"pk'^l'e^fgl"'lf"mé&^$lfg$élgv^'ekf^$o"kjg^'o(kjjg('j

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at kbihouse We appreciate the rating! We wish you and your store great success! -Melissa & The Pre-order Now Support Team

4 / 5 Share

April 30, 2021

Very happy with the app so far not the smart cockie behind the computer but have found a lot of explaining on line

Using app

About 2 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at DEADLY STREETWEAR Thank you for this review! :-) We wish you and your store all the best on your e-commerce journey! -Melissa & The Pre-order Now Support Team

4 / 5 Share

April 29, 2021

good for me is what i need... maybe too high price but is a correct compromise. surely better than the others

Store

Il Moco

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Il Moco Thank you for leaving us this honest review! We appreciate it! -Melissa & The Pre-order Now Support Team

4 / 5 Share

April 7, 2021

A little bit tricky to set up alone but the videos we're very helpful! Overall a brilliant app and we would recommend

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Ivy Boutique Co We are happy you love the app! Thank you for leaving this awesome review :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

March 25, 2021

good app, used it for the preoder in my shop. It would be nice if some more things (e.g. color of the batch) could be customized in own brand colors

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

Hello friends at J'TANICALS We sincerely appreciate the honest feedback! Thank you for leaving us this great review, we will definitely take your suggestions into consideration! We wish you and your store great success :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

June 10, 2022

This app is helpful for the preorder, however we have been having a issue of when we set a style as preorder, it doesn't reflected on the site. however their developers are very helpful and quick to help out.

Using app

Almost 4 years

Total reviews

5

Average rating

4.8

Developer Reply

Hello and thanks for leaving this feedback for us. I am very sorry that the app seems unreliable for you. But we can fix this! Sometimes a simple "refresh" command in the app is all that is needed to make triple-sure that all pre-order settings are correct for all the latest product updates you've made on your store. Can you email us? ([email protected]) -- We'd love a chance to fix this and make sure the app is working 100% perfectly with your theme, and that your settings are the way they need to be... Thanks ahead of time, it's our goal to get ANY and ALL issues our merchants might be experiencing solved, and asap... Sean & The Pre Order Now Team

4 / 5 Share

Feb. 19, 2021

Great product for managing out of stock items to facilitate pre-orders. Just wish they would have the ability to select by either product type or collection. It seems to be either all products or enter every product you want on pre-order manually.

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hello friends at AspenHomeDacor.com It's great of you to leave us this 5-star review! We appreciate your honesty and will take this suggestion into consideration! :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

Feb. 22, 2021

You really can't apply the preorder button to one variant of a product? You have to apply it top all the variants? Even if you if all but 1 variant is available?? Update : Looks like they have fixed this issue so I updated my rating.

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

Friends from Coat of Arms, Sean here, PreOrder Now guru... I am terribly sorry about this experience you had with our app. If you are willing to give our app another try, I know we could fix this for you! Please let us know - we take pride in making sure every merchant with our app gets exactly what they need. We can help with this! Sean & the PreOrder Now Team

4 / 5 Share

Feb. 8, 2021

I'm using it in mode "free" and it's ok! Easy and effective. I recommend it. (While you are using free mode, you just have one product in pre-order)

Using app

Over 3 years

Total reviews

2

Average rating

4.0

Developer Reply

Hello friends at Esperanto Jewelry Thank you for leaving us this awesome review! We sincerely appreciate it! Do not hesitate to reach out to us with any additional queries you may have :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

Jan. 28, 2021

works great and is very easy to use and understand. I was able to perform the duties for my launch of my store.

Using app

7 months

Total reviews

2

Average rating

4.0

Developer Reply

Hello friends at Irene Watch Company Thank you! We appreciate this awesome review! -Melissa & The Pre-order Now Support Team

4 / 5 Share

Dec. 23, 2020

The setup was a little tricky. It took a while to get the app with the store. after the setup great!

Using app

12 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Royalty Kollection Boutique We really appreciate you taking the time to share your feedback and being so open with us! :-) We wish your store major success online! -Melissa & The Pre-order Now Support Team

4 / 5 Share

Dec. 22, 2020

The app works well as it is described. And very importantly, the support was prompt and very helpful!

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Grade VII Equipment We really appreciate you taking the time to share your feedback! We wish your store major success online! :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

Dec. 15, 2020

Good app but I can't find how to cancel my subscription, as I want to end it today. Find this very very disappointing.

Using app

3 months

Total reviews

8

Average rating

3.8

Developer Reply

Hello! Thanks so much for posting this question here! To cancel any app on the Shopify app store, simply remove that app from the apps section of your Shopify admin. This automatically cancels the billing connection for that app to your Shopify billing. For specific instructions, see this convo: https://community.shopify.com/c/Shopify-Apps/How-can-i-cancel-an-app-with-Payments/td-p/679575 Does that help? So just delete this the app from your Shopify admin, and that cancels the app billing on our side automatically. -Sean & The Pre-order Now Support Team

4 / 5 Share

Dec. 3, 2020

The free-trail worked fine. I'm trying out the paid trail now. I will update you on the results. So far good!

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello friends at Àse BodyCare (ah-shay) It's extremely nice of you to leave us this awesome review! We appreciate the feedback :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

Nov. 11, 2020

I am using this app to introduce new product line for the the Pre-Black Friday Sale! Simple to use and includes a step-by-step tutorial. You are in control of how long it runs and emails sent to customers reminding of pre-order items.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at NaturalsByAnita Thanks very much for your great review! We sincerely appreciate it and we're glad that we were able to help! If you have any other queries or need further assistance please let us know :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

Nov. 10, 2020

I've been asked to write a review but have only just started setting up. So am in the middle for now!

Using app

26 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Wipeout Store UK We appreciate you taking the time out to leave this review :-) We wish your store much success online! -Melissa & The Pre-order Now Support Team

4 / 5 Share

Nov. 2, 2020

There is one outstanding feature in this app compared to the competitors, is customer support. We broadcasted questions through email before using these Apps in the marketplace and only received a reply from this app. While using this app, they responded promptly to our questions and help us enhance our requirements in a very short time. There are a few things that are good to have in the future: We can batch marking the products in preorder instead of enabling them one by one. This will speed up the process. Besides, showing a discounted price on the items on the collection page is a great feature too!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Iki Design Furniture Thanks very much for your great review! We're glad that we were able to help you! if there's anything else we can do to help, please let us know :-) All the best on your e-commerce journey! :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

Nov. 3, 2020

Functionality appears comprehensive. However, the app is so volatile it's currently unusable as it constantly crashes or doesn't load. Let me know if you fix it as I'm keen to use it and happy to revise score. UPDATE 4/10: Retesting and using now. Working well so far. Issues seem to have been resolved.

Store

Huski®

Using app

12 months

Total reviews

11

Average rating

4.9

Developer Reply

Hello again! This is a followup to let you know again that the problem HAS been fixed, and system has been running 100% smoothly since this time last week. We’ve also added extra server capacity to make sure that NEVER happens again for our app. Can you confirm that you received this message? I want to make sure you are 100% taken care of… Thanks again for your understanding and patience with us on this. We want our app to be fully reliable 24/7 and our developers have taken the necessary actions to assure that won’t happen again. Sean (Ops Guru) & The Pre Order Now Support Team ------------------------------- Previous message --> UPDATE: As of 9/23/20 around 5pm EST, we believe we have FIXED THE ISSUE causing server slowdowns and the various issues with the app. This has never happened with our app before and we are adding protocols to our servers so that it won't happen again. THANK YOU for your patience with this very frustrating issue with Pre Order Now. Things should now be fast, accessible, and working at full speed, both now and in the future! Please test on your end and let us know if you notice any other issues? If not, we'd welcome you to update this review to share your experience from there. Thanks! -Sean & the Pre Order Now Team ----------------------------------------- Original Reply: Hello, this is Sean, the Ops Guru with Pre Order Now. We are working HARD AND FAST to resolve this issue. We have a SWAT team working this since last night and they are implementing fixes for our sudden server challenge. I am VERY sorry that the app is not working properly at the moment when it comes to loading and logging in. Please give us just a little more time today and we should have this resolved very soon! I will post here again with a full update very soon... Thanks for your understanding, and stay tuned... Sean & The Pre Order Now Dev Team

4 / 5 Share

Sept. 7, 2020

I really enjoy using this app. I am able to customize the look and feel and make it very clear for customers when they can expect to receive their products.

Store

Kaiem

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Kaiem! We really appreciate this awesome review! Thank you! Don't hesitate to reach out to us with any further questions you may have, we are happy to help :-) Melissa & The Pre-order Now Support Team

4 / 5 Share

Sept. 3, 2020

I used this pre-order app and it was very user friendly! I was very nervous but the easy steps to follow were so helpful.

Using app

18 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at FIERCEREFLEX Thank you for leaving this great review for us we sincerely appreciate it! Happy selling! :-) Melissa & The Pre-order Now Support Team