All reviews

Rating Breakdown

  • 5
    80% (819 ratings)
  • 4
    10% (100 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)

Reviews with Text

  • 95% (972)
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4 / 5 Share

Nov. 11, 2020

I am using this app to introduce new product line for the the Pre-Black Friday Sale! Simple to use and includes a step-by-step tutorial. You are in control of how long it runs and emails sent to customers reminding of pre-order items.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at NaturalsByAnita Thanks very much for your great review! We sincerely appreciate it and we're glad that we were able to help! If you have any other queries or need further assistance please let us know :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

Nov. 10, 2020

I've been asked to write a review but have only just started setting up. So am in the middle for now!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Wipeout Store UK We appreciate you taking the time out to leave this review :-) We wish your store much success online! -Melissa & The Pre-order Now Support Team

4 / 5 Share

Nov. 3, 2020

Functionality appears comprehensive. However, the app is so volatile it's currently unusable as it constantly crashes or doesn't load. Let me know if you fix it as I'm keen to use it and happy to revise score. UPDATE 4/10: Retesting and using now. Working well so far. Issues seem to have been resolved.

Store

Huski®

Using app

13 days

Total reviews

11

Average rating

4.9

Developer Reply

Hello again! This is a followup to let you know again that the problem HAS been fixed, and system has been running 100% smoothly since this time last week. We’ve also added extra server capacity to make sure that NEVER happens again for our app. Can you confirm that you received this message? I want to make sure you are 100% taken care of… Thanks again for your understanding and patience with us on this. We want our app to be fully reliable 24/7 and our developers have taken the necessary actions to assure that won’t happen again. Sean (Ops Guru) & The Pre Order Now Support Team ------------------------------- Previous message --> UPDATE: As of 9/23/20 around 5pm EST, we believe we have FIXED THE ISSUE causing server slowdowns and the various issues with the app. This has never happened with our app before and we are adding protocols to our servers so that it won't happen again. THANK YOU for your patience with this very frustrating issue with Pre Order Now. Things should now be fast, accessible, and working at full speed, both now and in the future! Please test on your end and let us know if you notice any other issues? If not, we'd welcome you to update this review to share your experience from there. Thanks! -Sean & the Pre Order Now Team ----------------------------------------- Original Reply: Hello, this is Sean, the Ops Guru with Pre Order Now. We are working HARD AND FAST to resolve this issue. We have a SWAT team working this since last night and they are implementing fixes for our sudden server challenge. I am VERY sorry that the app is not working properly at the moment when it comes to loading and logging in. Please give us just a little more time today and we should have this resolved very soon! I will post here again with a full update very soon... Thanks for your understanding, and stay tuned... Sean & The Pre Order Now Dev Team

4 / 5 Share

Sept. 3, 2020

I used this pre-order app and it was very user friendly! I was very nervous but the easy steps to follow were so helpful.

Using app

18 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at FIERCEREFLEX Thank you for leaving this great review for us we sincerely appreciate it! Happy selling! :-) Melissa & The Pre-order Now Support Team

4 / 5 Share

Sept. 1, 2020

I use the app to do a monthly preorder on art prints. This enables me to generate sales without paying up front costs of potentially unsold prints! It's perfect. The app worked great, but then all of a sudden stopped working. I reached out for help and within 2 hours the problem had been resolved behind the scenes. Great customer service. Great app!

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at OPN HEART, by Jason Naylor Thank you for leaving us this positive review, we really appreciate it! We wish you all the best on your e-commerce journey :-) Melissa & The Pre-order Now Support Team

4 / 5 Share

Sept. 1, 2020

Très chouette application pour les précommandes. Je trouve le prix un peu excessif, mais bon, n'étant pas programmateur, je ne sais pas le temps qu'il a fallu pour créer cette app. Par contre, les aides sont au taquet et ils sont efficaces. Si vous avez régulièrement des précommandes, prenez l'option 3.

Using app

9 days

Total reviews

5

Average rating

3.4

Developer Reply

Bonjour les amis de Nature For Kids! À votre santé! Merci de nous avoir donné une critique positive. J'espère que votre boutique fonctionne bien en ligne! :) - Melissa et l'équipe de support de vente incitative In Cart

4 / 5 Share

Aug. 28, 2020

I used this to do a pre order on custom masks. I only didn't like the banner options... only the green circle worked.. the banner and box didn't work on my product... everything else was easy

Using app

39 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Hello friends at Pro League Sports Collectibles Inc. We really appreciate you taking the time out to leave us this awesome review! Thank you for letting us know how we can serve you better, it is truly helpful! We wish you all the best on your e-commerce journey :-) Melissa & The Pre-order Now Support Team

4 / 5 Share

Aug. 12, 2020

So far so good! Wish there was live support. Since I'm in Hawaii it's harder to get issue, questions answered. Will come back in a week to leave a more elaborate review after our preorder sale is complete. One challenge so far - shipping out orders. It's confusing filtering out preorder and normal order during the shipping process.

Using app

About 11 hours

Total reviews

10

Average rating

4.7

Developer Reply

Hello friends at Love Fitness Apparel We appreciate you taking the time out to leave us this awesome review! We're glad that the app is working well so far for you. Our support team will contact you ASAP about filtering out your preorders and normal orders. We wish you all the best on your e-commerce journey :-) Melissa & The Pre-order Now Support Team

4 / 5 Share

March 18, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Using app

2 minutes

Total reviews

2

Average rating

4.5

4 / 5 Share

March 15, 2020

Easy integration. Hoping that it helps us manage the demand we have. Seems to be quite easy to set up.

Using app

16 days

Total reviews

3

Average rating

4.3

4 / 5 Share

Dec. 5, 2019

Really easy to set up, I haven't launched my site yet, so don't know how that goes with customers but it had step by step lists which made sure it was all completed. So if that's anything to go off this app is great!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 15, 2019

Es útil y muy sencilla de utilizar, pero para ser perfecta le falta alguna funcionalidad más. Cómo poder hacer cobros parciales.

Using app

About 6 hours

Total reviews

7

Average rating

4.6

4 / 5 Share

Nov. 10, 2019

So far so good, it was a very easy process to add te pre-order tab but let's see about the fulfilling!

Using app

28 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 8, 2019

Good app for what it does, though i am having trouble making sure all preorders go through. so that's a problem

Using app

2 days

Total reviews

4

Average rating

4.8

4 / 5 Share

Oct. 31, 2019

Very useful App, works well. It would help if you could see the part number when searching for products.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 16, 2019

The app is great (when it works) - I used it with no problems for about a month and then it suddenly stopped working with my theme. Unfortunately they couldn't fix it - but they tried, and communication was good. They were helpful but I ended up unistalling it as it was causing issues. Which is a shame as a it did everything I wanted it to do to easily manage pre-orders.

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 4, 2019

Like the app, but it doesn't seem to find a result for my search half the time. I have another window open and see the exact title of the item I am looking for. Search with sku, partial sku, and text, all to no avail.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 28, 2019

i use this to help me sell products when we are out of stock. it helps me maintain sales while being low on inventory.

Using app

About 1 month

Total reviews

6

Average rating

3.5

4 / 5 Share

April 23, 2019

I used this app to help meet sales goals since we are growing so fast that we are often out of stock a couple of times a month. I only which there was a way to generate a report with all pre-orders categorized by variant so that I could easily make a PO to send to my manufacturer.

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 13, 2017

Just getting started with the app and adding pre-order products to my website. A bit cumbersome to start. But figured out for the most part what to do and to navigate the app. Needs to have the options of pre-order now, pay later when product is available and ready to ship. Chris has been helpful.

Using app

6 days

Total reviews

10

Average rating

3.5