All reviews

Rating Breakdown

  • 5
    81% (1,168 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
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5 / 5 Share

Feb. 25, 2020

I love this app! This is so great for upselling. My sells have definitely gone up by offering pre-order items to my customers.

Using app

6 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 25, 2022

App is a big mess. It caused trouble in my store, and their "support" took 3 days to tell me "it's your Theme's fault, we won't do anything". So, use it at your own risk. For me, it's completely useless garbage.

Using app

About 2 months

Total reviews

15

Average rating

4.5

5 / 5 Share

Feb. 20, 2020

App works great and support was very quick to help set you up as well as making a small design change to help the app fit in with my theme.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2020

I used this app to do preorders, it had a clear video on how to use it which was most important step!

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 14, 2020

This app was a life saver app for me. I needed 3 kind of selling techniques so 3 categories for my products: Category #1 only for a certain period of time (seasonal collection), Category #2: products that can go out of stock (current collection) and Category #3 for a launch of a new product. I wasn't sure how to set up these as efficiently as possible so I contacted the support and Robert explained everything step by step. It saved me so much time and not to mention the increase of revenue I will get from allowing customers to still order out of stock products by the time I receive my new inventory. The app is very intuitive and I contacted the support only because I didn't want to waste any time and ask what was the best way to set up my 3 categories as quickly as possible. The answer was super fast. I bought another app form this company "Wholesale Now" and same thing, excellent app, very intuitive and the support is amazing. Yes the app might be a bit more pricey but "my peace of mind" is priceless and this is what I have with these 2 apps.

Using app

Almost 2 years

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Support from Vlad was very fast and responsive to my questions. So far, so good and would recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Works as advertised! Great app to pre-launch your first product! I used it to pre-launch my DaVinci Resolve course, and it worked like a charm!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 3, 2020

Horrible experience. I had initiated a back order sale on my website with this app. The app automatically applied the XS size for my customers order even when the customer was trying to check out with a different size. I had over 800 orders and 200 emails from customers with issues. Who knows how many customers didn't end up emailing me , but still had an issue with their order. An absolute nightmare and not worth the trouble.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello! This is Sean, the Customer Success Manager with Pre Order Now. This app is now under new ownership and we have since fixed the issue that you referenced here. I am VERY sorry about the bad experience. I am emailing you directly in a moment to see how else I can help and support you so that you are 100% taken care of. We work super-hard to give amazing support and I'll do whatever I can to give you personal help and get you taken care of. Thanks so much, Sean & The Pre Order Now team

5 / 5 Share

Jan. 27, 2020

Robert was a great help! He gave me a quick response with an instant solution and polite all the way. Thank you

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2021

I installed this app to help get orders for new lines that are released by the manufacturer and for out of stock items. Orders are starting to come in already, after only a few days! Pretty easy to install and set up. Great app. Great follow up customer service!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

Great app, lots of options even in the free plan. And the customer support is awesome, really helpful and nice. The features was just what I needed. I definitely recommend this app. Thank you!

Using app

1 day

Total reviews

20

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

It was great to get to try a free version of this app before committing to it. It took minutes to set up and I've had no issues at all! We got a pre-order almost instantly on our new product. Would highly recommend using it.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 15, 2020

Su plan no me funciono ademas me cobraron cuando escogi el plan gratuito y yo ya lo habia desinstalado, espero ahora me puedan devolver!

Using app

17 days

Total reviews

2

Average rating

1.0

Developer Reply

Hi there - it looks like you upgraded to a paid plan in December, but if that was in error then we'll be happy to put through a refund for you. I believe you've already contacted support, and we're working with you on that right now.

5 / 5 Share

Jan. 10, 2020

I tried this app first but it wasn't working properly in my theme. So, I tried a couple other similar applications and found them to be severely lacking in comparison, so i decided to give pre-order another shot. I emailed the pre-order support team and they gave me the support i needed to solve my issue, and now it works really well.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

I looked into Pre-Order Manager but it was not intuitive and I couldn't figure out how to enable one product. Pre-order Now has a checklist when you install it so you can see what you're supposed to do next. But for newbies like me be sure to go into your product on Shopify and set your inventory to zero and select the box that enables you to sell even when out of stock. Then go back to the app, click on product, enable a product or all products and then click on the red ribbon with the plus sign below it to see the details. I didn't realize at first that you have to click on the red ribbon. Once you do, you'll understand what to do next. Finally, I had a formatting issue that customer service helped resolve quickly - so that was nice, too! Highly recommend.

Store

Rez Bar

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

I got this app a few months ago & it works great!! Very easy to install & set-up. Highly recommend it.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

Lots of helpful features. One thing I want to suggest, please make your app easy to use. Thank you.

Using app

About 17 hours

Total reviews

6

Average rating

4.5

5 / 5 Share

Jan. 2, 2020

We used this app to allow our store to put items on pre-order. This app was very easy to use and did exactly what I needed it to. We ran into a coding issue that was effecting our website functionality after install and usage of the app. After reaching out to the developers they adjusted and fixed what was necessary very quickly (and that was even over the holidays!). Thank you guys for this app and your assistance.

Store

WIN

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2019

i literally watched the video and set-up the pre-order option very easy and self explanatory after the video

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

GREAT Everything only needs a few minute to create a pre order button. It is for stupid people like me :-D Perfect!

Using app

Over 1 year

Total reviews

3

Average rating

5.0