PreOrder Now WOD | PreOrders
Pre Order App on Shopify
Rating
4.5
feedback
1,461
chart
#2,538
All reviews
Rating Breakdown
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Dec. 22, 2020
The app works well as it is described. And very importantly, the support was prompt and very helpful!
Hello friends at Grade VII Equipment We really appreciate you taking the time to share your feedback! We wish your store major success online! :-) -Melissa & The Pre-order Now Support Team
Dec. 15, 2020
Good app but I can't find how to cancel my subscription, as I want to end it today. Find this very very disappointing.
Hello! Thanks so much for posting this question here! To cancel any app on the Shopify app store, simply remove that app from the apps section of your Shopify admin. This automatically cancels the billing connection for that app to your Shopify billing. For specific instructions, see this convo: https://community.shopify.com/c/Shopify-Apps/How-can-i-cancel-an-app-with-Payments/td-p/679575 Does that help? So just delete this the app from your Shopify admin, and that cancels the app billing on our side automatically. -Sean & The Pre-order Now Support Team
Dec. 3, 2020
The free-trail worked fine. I'm trying out the paid trail now. I will update you on the results. So far good!
Hello friends at Àse BodyCare (ah-shay) It's extremely nice of you to leave us this awesome review! We appreciate the feedback :-) -Melissa & The Pre-order Now Support Team
Nov. 11, 2020
I am using this app to introduce new product line for the the Pre-Black Friday Sale! Simple to use and includes a step-by-step tutorial. You are in control of how long it runs and emails sent to customers reminding of pre-order items.
Hello friends at NaturalsByAnita Thanks very much for your great review! We sincerely appreciate it and we're glad that we were able to help! If you have any other queries or need further assistance please let us know :-) -Melissa & The Pre-order Now Support Team
Nov. 10, 2020
I've been asked to write a review but have only just started setting up. So am in the middle for now!
Hello friends at Wipeout Store UK We appreciate you taking the time out to leave this review :-) We wish your store much success online! -Melissa & The Pre-order Now Support Team
Nov. 2, 2020
There is one outstanding feature in this app compared to the competitors, is customer support. We broadcasted questions through email before using these Apps in the marketplace and only received a reply from this app. While using this app, they responded promptly to our questions and help us enhance our requirements in a very short time. There are a few things that are good to have in the future: We can batch marking the products in preorder instead of enabling them one by one. This will speed up the process. Besides, showing a discounted price on the items on the collection page is a great feature too!
Hello friends at Iki Design Furniture Thanks very much for your great review! We're glad that we were able to help you! if there's anything else we can do to help, please let us know :-) All the best on your e-commerce journey! :-) -Melissa & The Pre-order Now Support Team
Nov. 3, 2020
Functionality appears comprehensive. However, the app is so volatile it's currently unusable as it constantly crashes or doesn't load. Let me know if you fix it as I'm keen to use it and happy to revise score. UPDATE 4/10: Retesting and using now. Working well so far. Issues seem to have been resolved.
Hello again! This is a followup to let you know again that the problem HAS been fixed, and system has been running 100% smoothly since this time last week. We’ve also added extra server capacity to make sure that NEVER happens again for our app. Can you confirm that you received this message? I want to make sure you are 100% taken care of… Thanks again for your understanding and patience with us on this. We want our app to be fully reliable 24/7 and our developers have taken the necessary actions to assure that won’t happen again. Sean (Ops Guru) & The Pre Order Now Support Team ------------------------------- Previous message --> UPDATE: As of 9/23/20 around 5pm EST, we believe we have FIXED THE ISSUE causing server slowdowns and the various issues with the app. This has never happened with our app before and we are adding protocols to our servers so that it won't happen again. THANK YOU for your patience with this very frustrating issue with Pre Order Now. Things should now be fast, accessible, and working at full speed, both now and in the future! Please test on your end and let us know if you notice any other issues? If not, we'd welcome you to update this review to share your experience from there. Thanks! -Sean & the Pre Order Now Team ----------------------------------------- Original Reply: Hello, this is Sean, the Ops Guru with Pre Order Now. We are working HARD AND FAST to resolve this issue. We have a SWAT team working this since last night and they are implementing fixes for our sudden server challenge. I am VERY sorry that the app is not working properly at the moment when it comes to loading and logging in. Please give us just a little more time today and we should have this resolved very soon! I will post here again with a full update very soon... Thanks for your understanding, and stay tuned... Sean & The Pre Order Now Dev Team
Sept. 7, 2020
I really enjoy using this app. I am able to customize the look and feel and make it very clear for customers when they can expect to receive their products.
Hello friends at Kaiem! We really appreciate this awesome review! Thank you! Don't hesitate to reach out to us with any further questions you may have, we are happy to help :-) Melissa & The Pre-order Now Support Team
Sept. 3, 2020
I used this pre-order app and it was very user friendly! I was very nervous but the easy steps to follow were so helpful.
Hello friends at FIERCEREFLEX Thank you for leaving this great review for us we sincerely appreciate it! Happy selling! :-) Melissa & The Pre-order Now Support Team
Sept. 1, 2020
I use the app to do a monthly preorder on art prints. This enables me to generate sales without paying up front costs of potentially unsold prints! It's perfect. The app worked great, but then all of a sudden stopped working. I reached out for help and within 2 hours the problem had been resolved behind the scenes. Great customer service. Great app!
Hello friends at OPN HEART, by Jason Naylor Thank you for leaving us this positive review, we really appreciate it! We wish you all the best on your e-commerce journey :-) Melissa & The Pre-order Now Support Team
Sept. 1, 2020
Très chouette application pour les précommandes. Je trouve le prix un peu excessif, mais bon, n'étant pas programmateur, je ne sais pas le temps qu'il a fallu pour créer cette app. Par contre, les aides sont au taquet et ils sont efficaces. Si vous avez régulièrement des précommandes, prenez l'option 3.
Bonjour les amis de Nature For Kids! À votre santé! Merci de nous avoir donné une critique positive. J'espère que votre boutique fonctionne bien en ligne! :) - Melissa et l'équipe de support de vente incitative In Cart
Aug. 28, 2020
I used this to do a pre order on custom masks. I only didn't like the banner options... only the green circle worked.. the banner and box didn't work on my product... everything else was easy
Using app
About 2 years
Total reviews
2
Average rating
4.5
Hello friends at Pro League Sports Collectibles Inc. We really appreciate you taking the time out to leave us this awesome review! Thank you for letting us know how we can serve you better, it is truly helpful! We wish you all the best on your e-commerce journey :-) Melissa & The Pre-order Now Support Team
Aug. 17, 2020
So far so good. We will see how it preforms once fully set up. I have only set up my first product fro pre order, it was easy enough.
Hello friends at Kiddimoto We really appreciate you taking the time out to leave us this awesome review! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful! We wish you all the best on your e-commerce journey :-) Melissa & The Pre-order Now Support Team
Aug. 12, 2020
So far so good! Wish there was live support. Since I'm in Hawaii it's harder to get issue, questions answered. Will come back in a week to leave a more elaborate review after our preorder sale is complete. One challenge so far - shipping out orders. It's confusing filtering out preorder and normal order during the shipping process.
Hello friends at Love Fitness Apparel We appreciate you taking the time out to leave us this awesome review! We're glad that the app is working well so far for you. Our support team will contact you ASAP about filtering out your preorders and normal orders. We wish you all the best on your e-commerce journey :-) Melissa & The Pre-order Now Support Team
Aug. 5, 2020
This is a good app, it does what I wanted it to do. I would like it better if I could batch apply changes to multiple products and their variants at one time so their could be improvements done with it yet. I experienced one glitch with it that may have cost me a sale but as soon as I brought it to the attention of the app support team they were very responsive and had the problem fixed right away. I would not want to lose this app but I do hope they improve it over time. It is very user friendly.
Hello to our friends fromRide and Go Electrics! Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful! We hope Ride and Go Electrics is super successful online! Melissa & The Pre-order Now Support Team
Aug. 4, 2020
I used this app to generate more revenue with sold out products and it works well. The only thing I would suggest is making the ribbon on the product a little larger...other than that, the app works well to launch pre-orders.
Hello to our friends from Sweet Sweat Canada! Super cool of you to leave us this positive review! We appreciate you using our app! Thank you for your feedback we will definitely take this into consideration for future updates. We hope Sweet Sweat Canada is super successful online! Melissa & The Pre-order Now Support Team
July 16, 2020
not exactly what I need - but probably the best of what's available right now. I have tried a few of the apps - and none are great... but this one is at least a solid good.
Hello to our friends from PodcastMerch.com! Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful! We hope PodcastMerch.com is super successful online! Melissa & The Pre-order Now Support Team
June 21, 2020
Its great have to get used to it but I think it would help me bring more sales in and my customers get to see my new arrivals. I dont like how I have to go in and add the product one by one.
Please contact our support to assist you further on this at [email protected] I'm sure they can offer you a workaround😎
May 7, 2020
Easy to install. Would recommend for all business' of all sizes where back ordering stock can help boost sales. If they help increase my sales, i will increase my subscription level.
April 12, 2020
Very nice app, useful. The pre order buttons are very good and works perfectly, the main job is done. 4 stars because the app can be faster and the price for the better plan is a little bit expensive. Maybe think to decrease, at least, the first months for the new customers
Thanks so much for taking the time to leave a review 🙏 We're happy to hear it's working so well on your shop. Regarding our premium plan, we're happy to provide a full 60-day moneyback guarantee. If you use it for 60 days and it does not pay for itself, you can uninstall it. Contact us, and we will refund you the entire cost of the app 😄