All reviews

Rating Breakdown

  • 5
    80% (795 ratings)
  • 4
    10% (97 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (19 ratings)
  • 1
    6% (56 ratings)

Reviews with Text

  • 95% (950)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 8, 2024

fantastic

Store

Frisino

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review Frisino team! We appreciate your support.

5 / 5 Share

Oct. 7, 2024

Store

Reibii

Using app

3 minutes

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for the 5-star review Reibii team! We appreciate the support.

5 / 5 Share

Oct. 3, 2024

good

Using app

2 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review Iboga Mx and team! We appreciate your business and we are grateful for your support.

5 / 5 Share

Oct. 3, 2024

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the 5-star review Bloomex Beer Delivery and team! Thank you for choosing Pre-Order Now!

5 / 5 Share

Oct. 3, 2024

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review Dodiciventuno and team! We appreciate your support.

5 / 5 Share

Sept. 26, 2024

Great service - Roel was able to assist me and resolve my issue quickly! The easy to follow instruction video made all the difference!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey Ikos Home Pty Ltd and team! Thank you so much for your heartfelt feedback, we really appreciate it. Roel had a great time helping you our, he'll surely be glad to see this review. If you need help with anything else, you know where to reach us!

5 / 5 Share

Sept. 22, 2024

Great easy app

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad that you liked our app CityDripz™ team! Feel free to reach out to us if you need any help. Cheers!

5 / 5 Share

Sept. 19, 2024

Just set up the app and was having some issues. Alina was so helpful and walked me through each step to trouble shoot the issues. I've just added a bunch of products as an option for pre-order a feature my customers have been asking for (indirectly) for a long time! I'm excited to see where this goes. The one-on-one support is so important and it's one of the reasons I chose this app. So far I'm very pleased!

Store

Banglez

Using app

3 days

Total reviews

5

Average rating

4.8

Developer Reply

Hey there Banglez team! Thank you so much for your wonderful and detailed review! We're excited to hear that Alina was able to help you out. Our goal here is to ensure that you get the support you need, when you need it and we're glad you find our support team helpful. If you need anything else, you know where to reach us. Thank you for choosing Pre-Order Now!

5 / 5 Share

Sept. 11, 2024

sa

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review FALEKORUT team! We appreciate your support.

5 / 5 Share

Sept. 7, 2024

great app

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review HADIYATT team! We appreciate your support.

5 / 5 Share

Sept. 2, 2024

great

Using app

5 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review FastandFlyy team! We appreciate the support.

5 / 5 Share

Aug. 26, 2024

I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments. (Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.) With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them). However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away. She even sent me a loom, to make sure I understood how to fix it.

Using app

About 22 hours

Total reviews

3

Average rating

4.3

Developer Reply

Hey there Non Disclosure Apparel and team! Thank you so much for sharing your experience with us! This detailed review helps us a lot. Regarding the time frame for our support, we are doing our best to ensure that you get a response in the shortest possible time. There are still areas to improve, but we are working hard to address those issues. If you need help with anything else, you know where to reach us!

5 / 5 Share

Aug. 24, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review THE PEDI SHOP and team!

5 / 5 Share

Aug. 23, 2024

Great customer service. Responded quickly to my questions and had everything working quickly.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Jumelle Press and team! We're glad to hear that our team was able to help you out and answer your questions! We appreciate you sharing your experience, this helps us a lot. If you need further assistance, you know where to reach us!

5 / 5 Share

Aug. 21, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review Elluce Interiors and team!

5 / 5 Share

Aug. 11, 2024

Easy to use and I love the new updated features.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there Gloria's Shito and team! Thank you for your kind feedback! We're glad that you like the updates we've implemented. We'll make sure to continue to improve our app for your store's needs. If you need any help, please feel free to reach out to us!

5 / 5 Share

Aug. 8, 2024

This works for me as a small business! Easy to use !!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Lotus Lyfestyle and team! Thank you so much for leaving a review! We're glad that you had a great experience using our app. If you have questions or need any help, please don't hesitate to reach out to us!

5 / 5 Share

Aug. 7, 2024

Using app

1 minute

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review Cherryline team! We appreciate your support.

5 / 5 Share

April 2, 2026

Been using it since we started. Never fails, customer support always there. Great app all around. Easy to use and configure.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hey Bocock Brothers Premium Cigars and team! Thank you for your kind words for our support team! We're glad to hear that they were able to help you out and provide a solution. If you need help with anything else, you know where to reach us!

5 / 5 Share

Aug. 1, 2024

"I don't usually leave reviews, but I felt compelled to share my experience with Pre Order Now's support team. Despite encountering an issue with their app conflicting with my theme, they were incredibly prompt in responding to all my emails. I granted them access to my store, and they efficiently resolved the issue remotely, which was truly fantastic. To top it off, they even went the extra mile by sending me a video demonstrating the app working seamlessly in my store. Thank you for your exceptional support and service."

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there MAISON&GRACE PUBLISHING and team! Words cannot express how thankful we are for this wonderful review! We're glad that everything was fixed by our team and we thank you for your patience while we were working on it. If you need further assistance, you know where to reach us! Thank you for choosing Pre-Order Now!