All reviews

Rating Breakdown

  • 5
    81% (1,168 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 16, 2022

Great plugin but even better customer support! Had a major issue from switching themes that was causing a conflict. Their support team was able to identify the issue and resolve it within the same day. A+++

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 28, 2019

Great and easy tool. Love the ability to customize for our site. Amazing customer service that answers questions very quickly.

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Aug. 27, 2019

Did not work with Turbo theme from out of the sandbox. App developer blamed theme. Theme developer said its app developers responsibility to make sure it works with the theme.

Using app

1 day

Total reviews

3

Average rating

2.7

Developer Reply

We're sorry to hear the theme developer has passed the buck on this, but we're also disappointed that you've decided to leave a 2-star review. Our support staff expended considerable time tracking down the exact location and cause of the error in your theme and even explained the needed fix.

5 / 5 Share

Aug. 22, 2019

I researched numerous pr-order apps, this one appeared to check all of my boxes. It's been very easy to set up. I will give a five-star review now. If for some reason I run into problems I'll make like Arnold and be back to leave an updated review.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 22, 2019

Somewhat easy to use but I like to toggle back and forth to see what it would look like on my website. I also love it comes with a 14-day free trial.

Using app

12 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 22, 2019

Had a brief simple issue with setting this up. They were very responsive to correcting the simple issue and the program works great.

Using app

5 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 16, 2019

good for the first day,but late not good ,good for the first day,but late not goodgood for the first day,but late not goodgood for the first day,but late not goodgood for the first day,but late not good

Using app

18 days

Total reviews

3

Average rating

4.3

Developer Reply

Hi there, Did you need any help? If so, please reach out to our support staff at [email protected].

5 / 5 Share

Aug. 15, 2019

I've tried pretty much every pre-order app on the app store and so many of them were just awful... one left code behind that stopped all my cart buttons appearing! This one is easy to use and works... it's a 'set & forget' solution that has already generated sales. More importantly, it means that I can list new products when I have time and allow people to order them before they are received. Support is top-notch and they helped me removed code from one of the other apps which was causing a problem, which was very much appreciated.

Using app

4 months

Total reviews

5

Average rating

3.2

3 / 5 Share

Aug. 14, 2019

its alright has really helped with our website orders, however searching for products to put on pre order can be difficult

Using app

3 months

Total reviews

1

Average rating

3.0

1 / 5 Share

Aug. 13, 2019

THIS APP IS BROKEN, We have tried several times and the support can help us. doesn't not sync,No help

Using app

6 days

Total reviews

3

Average rating

2.3

Developer Reply

The app is NOT broken. The "sync" you mentioned, as clearly written in the app, was just the setup progress bar :) You had completed 60% of our recommended setup process... As for help, our support reached out to you in under one business day, and you had already uninstalled. Best wishes for your shop.

4 / 5 Share

Aug. 4, 2019

Like the app, but it doesn't seem to find a result for my search half the time. I have another window open and see the exact title of the item I am looking for. Search with sku, partial sku, and text, all to no avail.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 2, 2019

Great App - really easy to set up and the guys are so helpful and fast at responding to any queries/requests!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 30, 2019

I do not have my products yet, this app is perfect for preorders. Very user friendly, there are videos and tutorials. I am not tech savvy but I was able to follow along and set my page up

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2019

very nice and easy to set up

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2019

This app is great to use, user friendly, great customer service and does everything I need the app to do!

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

July 28, 2019

i use this to help me sell products when we are out of stock. it helps me maintain sales while being low on inventory.

Using app

About 1 year

Total reviews

6

Average rating

3.5

5 / 5 Share

July 24, 2019

Nice app! Pre-order is easy to use and setup quickly, thank you!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2019

We are launching a million + dollar Pre-Order campaign, and we're looking for an app to ensure our customers were clear on delivery dates + had an amazing customer journey. This app is GREAT! We did need some support integrating it with our theme — the Website on Demand team was beyond helpful. There response time was super quick, and they had us up and running within hours! FIVE STARS.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2019

Excellent app, has many features and the interface is intuitive, so it's easy to work with. Great support too.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2019

Works well and the support team was very helpful when I reached out to them. It is easy to use, thanks!

Using app

3 months

Total reviews

3

Average rating

5.0