All reviews

Rating Breakdown

  • 5
    80% (795 ratings)
  • 4
    10% (97 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (19 ratings)
  • 1
    6% (56 ratings)

Reviews with Text

  • 95% (950)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2024

Great and fast customer support service.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there ANDREEVA team! We're thrilled to hear that you had a great experience with our support team! Thank you for taking the time to leave us feedback, this helps us a lot. If you need further assistance, you know where to reach us!

5 / 5 Share

May 13, 2024

Using app

2 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review Chopper Mill team!

5 / 5 Share

May 13, 2024

Using app

2 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the support Manaam Home! Thank you for the 5-star review!

5 / 5 Share

May 8, 2024

I've just installed this app 2 days ago, support was fantastic and turnaround was quick. A fairly easy setup, I was in for a surprise - within 48hours my sales increased with so many preorders! This app rock! Team GFG

Using app

2 days

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for the fantastic review GFG Team! Your feedback made our day! Your words are very heartwarming and we are glad that you appreciate our efforts. We promise you, we will continue working hard to exceed your expectations! If you need any help, you know where to reach us!

5 / 5 Share

April 20, 2024

So far the install has been easy, and the instructions very user-friendly. I've only just successfully completed a pre-order for one product, and hope things continue to go well.

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi BEVERLY BERG LLC! I'm glad to hear that everything went smoothly during your installation! Thank you so much for the detailed feedback and wonderful review. We appreciate the support a lot. If you need anything else, please don't hesitate to reach out!

5 / 5 Share

April 16, 2024

A great pre-order app for our site! Easy to use and lots of different customizable options. Alina was super helpful and responded to our set up questions quickly.

Store

JapanLA

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi JapanLA! We appreciate your kind feedback. Thank you so much for recognizing the great experience that Alina was able to provide. If you need further assistance, you know where to reach us!

5 / 5 Share

April 15, 2024

This is my second year using this app. It's very reliable and works great!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there IADORNME team! Thank you so much for your kind feedback! We look forward to more years doing business with you and your amazing store! If you need any help, please let us know. Our support team is always available for assistance.

5 / 5 Share

April 11, 2024

top very goood

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hey BULLCARE team! I'm glad that you like our app. We take pride in developing our app and we are thrilled to receive your feedback. If you need any help, please don't hesitate to reach out to us!

5 / 5 Share

April 9, 2024

Alina was the perfect customer support! she answered all my questions. I am looking forward to implementing the app!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there BrunetteSkin and team! Thank you for the wonderful review! We are thrilled to hear that Alina was able to provide perfect customer support. I'll ensure that your feedback reaches her and that she is recognized for a job well done. If you need help with anything else, you know where to reach us!

5 / 5 Share

April 9, 2024

works as promised

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi FRAGFRE® team! I'm glad that everything worked as promised. We appreciate your review and hope that you continue to support our app. If you need help with anything, please don't hesitate to reach out to our support team!

5 / 5 Share

April 7, 2024

great

Using app

1 minute

Total reviews

2

Average rating

5.0

Developer Reply

Love the review Tuco Classic team! Thank you so much for your appreciation of our app.

5 / 5 Share

April 6, 2024

Using app

5 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review McInnes Custom Caps!

5 / 5 Share

April 5, 2024

good

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi UNORTHODOX team! Thank you for your kind words! I'm thrilled to hear that you're enjoying our app. If anything comes up and you need our assistance, please don't hesitate to reach out!

5 / 5 Share

April 5, 2024

x

Using app

5 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review lostkidsfindhope and team!

5 / 5 Share

April 4, 2024

We are currently in our trial period, and I received assistance immediately when I had some issues unique to my website. The support is excellent. Well done. Thank you, Alina!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Mother Earth Products! We're overjoyed with your feedback! Thank you for letting everyone know that Alina did a great job supporting you. This will make her day for sure. If you need further assistance, you know where to reach us!

5 / 5 Share

April 4, 2024

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review For The Record team!

5 / 5 Share

April 4, 2024

I chat over the chat with Alina at Pre-order Now WOD y she was able resolved all my issues . Fast and easy. Very nice person . Thank you

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi aeCore® Backers! Alina is wonderful right? She is a valuable asset to our company and we're glad that she's part of our team. I'll make sure that your feedback reaches her. If you need further assistance, you know where to reach us!

5 / 5 Share

April 3, 2024

Store

Pcpkong

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review Pcpkong and team!

5 / 5 Share

May 15, 2025

Alina was extremely helpful and courteous. She fixed my issue and performed the updates necessary to bring the app back into compliance with Shopify quickly and efficiently. Additionally, PreOrder Now has served us well for several years. The interface and functionality are easy to understand and implement.

Using app

Almost 5 years

Total reviews

4

Average rating

4.3

Developer Reply

Hi there Stick & Ball team! You deserve nothing but the best customer experience and we're glad that Alina was able to provide amazing support! If you need help with anything or if you have any questions, you know where to reach us!

5 / 5 Share

April 1, 2024

increible servicio de post venta!

Using app

44 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hey there Mamá Porqué and team! I'm glad that you received the support you needed. If anything else comes up, please don't hesitate to reach out!