All reviews

Rating Breakdown

  • 5
    80% (819 ratings)
  • 4
    10% (100 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)

Reviews with Text

  • 95% (972)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2024

We are currently in our trial period, and I received assistance immediately when I had some issues unique to my website. The support is excellent. Well done. Thank you, Alina!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Mother Earth Products! We're overjoyed with your feedback! Thank you for letting everyone know that Alina did a great job supporting you. This will make her day for sure. If you need further assistance, you know where to reach us!

5 / 5 Share

April 4, 2024

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review For The Record team!

5 / 5 Share

April 4, 2024

I chat over the chat with Alina at Pre-order Now WOD y she was able resolved all my issues . Fast and easy. Very nice person . Thank you

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi aeCore® Backers! Alina is wonderful right? She is a valuable asset to our company and we're glad that she's part of our team. I'll make sure that your feedback reaches her. If you need further assistance, you know where to reach us!

5 / 5 Share

April 3, 2024

Store

Pcpkong

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review Pcpkong and team!

5 / 5 Share

May 15, 2025

Alina was extremely helpful and courteous. She fixed my issue and performed the updates necessary to bring the app back into compliance with Shopify quickly and efficiently. Additionally, PreOrder Now has served us well for several years. The interface and functionality are easy to understand and implement.

Using app

Almost 5 years

Total reviews

4

Average rating

4.3

Developer Reply

Hi there Stick & Ball team! You deserve nothing but the best customer experience and we're glad that Alina was able to provide amazing support! If you need help with anything or if you have any questions, you know where to reach us!

5 / 5 Share

April 1, 2024

increible servicio de post venta!

Using app

44 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hey there Mamá Porqué and team! I'm glad that you received the support you needed. If anything else comes up, please don't hesitate to reach out!

5 / 5 Share

April 1, 2024

Easy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey NOOD UAE team! We work hard to ensure to keep everything simple for our merchants and we're glad that you like it! Thank you for your review. If you need help with anything, our support team is always available for you.

5 / 5 Share

March 30, 2024

LOVE IT

Store

SEAMZ

Using app

17 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hey there SEAMZ team! We're glad that you're loving our app! Thank you so much for taking the time to leave feedback, we appreciate your support! If you need any help, please feel free to reach out to us!

5 / 5 Share

March 28, 2024

Easy to use, effective, and they provide excellent customer service and tech support!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Britches Great Outdoors | Warthog! Thank you so much for the kind feedback for our support team! This will surely make their day! If you need anything else, you know where to reach us! Thanks for choosing Pre-Order Now!

5 / 5 Share

March 25, 2024

I really like this app. It's working great for two of our businesses/brands. I struggle with the interface at times, but once I re learn it, it all makes sense to me. If you don't love it at first, contact their support and once you learn how to run it, it'll be a nice part of your business.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there BusyBox Corp.! Thank you so much for your detailed review and recommendation! We appreciate your feedback and we'll work on making our interface more user-friendly. Please reach out if you need further assistance!

5 / 5 Share

March 25, 2024

Speedy customer support!

Store

Hermans

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there Hermans team! I'm glad that you received a quick response from our support team! We understand how important it is to get help when you need it, which is why we work hard to ensure that a prompt response is provided to our merchants. If you need further assistance, please feel free to reach out!

5 / 5 Share

March 15, 2024

great

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Lineoutwatches and team! Thank you for taking the time to leave us a review! We work hard to ensure that we can meet your needs and I'm glad to hear you find our app great. Please let us know if you need help with anything else!

5 / 5 Share

March 13, 2024

Excellent customer service! Thank you!

Store

Nolita

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hey there Nolita and team! Thank you for your amazing feedback on our support team! We work hard to ensure that we provide the best customer experience possible, and I'm glad we were able to help you out. If you have any questions or need help, you know where to reach us!

5 / 5 Share

March 8, 2024

Great technical help. App works amazing!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hey Integrative Care Shop! Thank you for your fantastic review! We're delighted to hear that you're having a great experience with our app and that our support team was able to help you out! If you need help with anything else, you know where to reach us!

5 / 5 Share

March 6, 2024

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the 5-star review The Olive Tree Singapore and team! We appreciate your support.

5 / 5 Share

March 5, 2024

Installed several different pre-order apps to test, and this was the winner. More functionality and options to control how you want your pre-ordering to run than the rest. Super-fast personalized help through chat, quickly sorted through all issues and very nice, was not expecting that kind of CS without having to cross a paywall, it's a great app!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Bíghter Lures and team! I'm glad that you found our app! Thank you so much for your kind feedback and detailed review. We are grateful as well for your appreciation of our support team, we'll make sure that they are recognized. Please let us know if you need help with anything else, our team would be glad to help!

5 / 5 Share

March 5, 2024

Excellent customer service at 7:00pm PST.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Hi Cincha Travel team! We do our best to make our support team available 24/7. Thank you so much for sharing your feedback, this helps us a lot. If you need help with anything else, you know where to reach us! Thank you for choosing Pre-Order Now!

5 / 5 Share

March 1, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review Stanleys Coffee and team!

5 / 5 Share

Feb. 28, 2024

great app, intuitive, and tons of features. Support team is super responsive to any questions.

Store

IMEX-RC

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey IMEX-RC team! Thank you for your kind words. We appreciate your detailed review and we're glad that our team was able to help you out! If anything else comes up, you know where to reach us!

5 / 5 Share

Feb. 26, 2024

Great job,,, she really helped me with my issue

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hey there TRAP GRAF Ts and Team! Alina had a great time helping you out! Thank you for recognizing her efforts, we appreciate your feedback. If you need help with anything else, just let us know. Our team would be happy to help!