All reviews

Rating Breakdown

  • 5
    81% (122 ratings)
  • 4
    10% (15 ratings)
  • 3
    5% (8 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2022

Of great benefit to my business. I had great and efficient service from support - Looking forward to a great relationship!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Dyme Swim Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Preorderly Support Team

5 / 5 Share

Aug. 31, 2022

The app is exactly what I want. I have tried a few apps; this one is the best. And the support is the excellent, prompt reply. Solve my problem very quickly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at :BE/NOTABLE/ Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Preorderly Support Team

5 / 5 Share

Aug. 17, 2022

The team went above and beyond. They were amazing with doing custom icons for the in-stock and preorder buttons we wanted to create for a client. We did a custom in-store button that had a picture of her store and pre-order button that had an image of her shopping bag. All branded. The client was in shock! We are forever grateful and LOVE this app so much! The team was so attentive and always so quick to respond, test, and fix bugs. WE ARE SO HAPPY!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Lindsey Leigh Jewelry Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Preorderly and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Preorderly Support Team

5 / 5 Share

Aug. 3, 2022

It will help my pre-order sales! and let customers know when the estimated delivery time! and the customer support was amazing. I had a few issues and they were able to help me timely without interfering with the operations. Highly recommended!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Suma Performance Thank you for the glowing review. We're so happy to hear that you are enjoying Preorderly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Preorderly Support Team

5 / 5 Share

Nov. 4, 2022

UPDATE: They were having an app-wide malfunction and helped get everything sorted! The app has been malfunctioning for a week and causing havoc in our store. I have been trying to get the developer to fix it and they keep giving me the run around telling me it will be fixed in 24hrs and nothing. The thing is I know that they are lying and have not tried to troubleshoot my store at all. I had given them developer access a week ago and still have not seen anyone from their end log into my store. Completely unprofessional - I would avoid.

Store

Hours

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Update: Roman, the issue that you had been facing had been fixed last Friday. Please let me know if you still face any issues and we will look into them right away. Once again, my sincerest apologies for the inconvenience you had to face. ===================================================================== Hello to our friends at Hours Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Preorderly Pre‑order NOW. I want to extend my sincerest apologies for the negative experience that you had with our app. As discussed, the issue is happening because of the recently released Shopify updates. Our developers are already working on your issue and trying to get it fixed at the earliest. Please check your email for updates. We are working hard to get you up and running as quickly as possible. At Preorderly Pre‑order NOW, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Pushpesh & the Preorderly Support Team

5 / 5 Share

July 1, 2022

Absoultley love the app !. Its easy to install and its not complicated to use. Amazing customer service. I reccommend !!!.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Aamiyahlashayy Thank you for your glowing review. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the recommendation!! Cheers, Pushpesh & the Preorderly Support Team

5 / 5 Share

June 3, 2022

Very easy setup for pre-order items. And I have a very large catalog 1000+ skus. Support is also super attentive and helpful.

Using app

24 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends at House of Holiday Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Preorderly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Preorderly Support Team

5 / 5 Share

June 1, 2022

This app was very easy to set up and worked straight off. I asked for some help to change the button colour and font colour and Ajani was very quick to respond and make the changes for me. I'm looking forward to seeing how this app helps bring in more sales

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Rushmere Soaps We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Preorderly and that Ajani was able to assist you. We’ll make sure we pass your kind words along to Ajani, who we know will be delighted to read your comment. Cheers, Pushpesh & the Preorderly Support Team

5 / 5 Share

May 16, 2022

Virkelig god app til at sikre et godt kundeflow, på trods af varen er udsolgt i en kort periode. Fik rigtig god support er deres medarbejder Ajani, som fik guidet mig til opsætningen, som jeg havde problemer med, selvom jeg bagefter fandt ud af, at det var fordi jeg ikke selv var grundig til at følge deres manual.

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at BruseFilteret Vi er utrolig taknemmelige for, at du tog dig tid til at give os sådan en vidunderlig anmeldelse. Vi er glade for at høre, at du nyder Preorderly, og Ajani var i stand til at hjælpe dig. Vi sørger for, at vi sender dine venlige ord videre til Ajani, som vi ved, vil blive glade for at læse din kommentar. Tanu & The Preorderly Support Team

5 / 5 Share

May 12, 2022

Great support from Ajani, took just a few minutes on chat for Ajani to fix an issue I was having. Used app for years, stable and works well. Looks great too. ⭐️⭐️⭐️⭐️⭐️

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at HolyClothing We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Preorderly and that Ajani was able to assist you. We’ll make sure we pass your kind words along to Ajani, who we know will be delighted to read your comment. Cheers, Pushpesh & the Preorderly Support Team

5 / 5 Share

April 19, 2022

Helpful staff. Had little glitsch with app but all sorted. Over all very happy : ) Thank you xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Panza and Fink Thank you for your glowing review. We're delighted to hear that our support team was able to exceed your expectations and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Preorderly Support Team

5 / 5 Share

March 30, 2021

Allowing customers to backorder products has saved us from a tonne of lost revenue that would have been incurred due to out stock products. Mohit has provided exceptional support and we're super grateful for his assistance!

Store

Plyco

Using app

Almost 3 years

Total reviews

9

Average rating

4.1

5 / 5 Share

March 10, 2021

excellent app for pre-order when i was out of stock and great customer service very helpful very fast

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

We use this for all our shops, because we have several pre-order items. I had an issue, but got great support within no time. Thank you for a great app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

So, this APP is SUPER EASY to use, customer friendly, super CHEAP ( I've tried apps that charge more than double for a service that is not at this level) and I am amazed. In other apps you have to click on every single item to add the pre-order button, and this one allows you to set to default settings and apply to all products who's inventory is below "X" - X being the number you decide or default to zero. It also allows you to simply customize it based on your needs, and it literally took me 5 minutes and it was all set up and running, and really professional- looking. I definitely recommend it , and I give it a 5+..!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2021

It has been great and does everything we need plus more with lots of details. Customer service is very helpful and responds very quickly!

Store

STEL

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Fantastic Support, Needed to get something implemented and they did it straight away. It wasn't 100% what I wanted, but it will do the job! The support is great, the app is what we need, spot on!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Totally love this app - easy to use and turn on and off preorders while you wait for stock to arrive. Support is super quick and efficient too with any requests.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

Amazing support! replied within 10mins and tweaked my design straight away. Great App - Amazing support!

Store

Diverso

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 8, 2020

Amazing and very fast customer service, plus the app is fantastic when you're out of stock but want to continue selling. Very easy to use and set-up. We were able to continue selling stock when we faced shipping delays. A true lifesaver! Thank you Preorderly Team!

Store

Lualoha

Using app

3 months

Total reviews

5

Average rating

5.0