Preorderly • Preorder PreSale
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UPDATE: They were having an app-wide malfunction and helped get everything sorted! The app has been malfunctioning for a week and causing havoc in our store. I have been trying to get the developer to fix it and they keep giving me the run around telling me it will be fixed in 24hrs and nothing. The thing is I know that they are lying and have not tried to troubleshoot my store at all. I had given them developer access a week ago and still have not seen anyone from their end log into my store. Completely unprofessional - I would avoid.
Update: Roman, the issue that you had been facing had been fixed last Friday. Please let me know if you still face any issues and we will look into them right away. Once again, my sincerest apologies for the inconvenience you had to face. ===================================================================== Hello to our friends at Hours Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Preorderly Pre‑order NOW. I want to extend my sincerest apologies for the negative experience that you had with our app. As discussed, the issue is happening because of the recently released Shopify updates. Our developers are already working on your issue and trying to get it fixed at the earliest. Please check your email for updates. We are working hard to get you up and running as quickly as possible. At Preorderly Pre‑order NOW, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Pushpesh & the Preorderly Support Team
Very easy setup for pre-order items. And I have a very large catalog 1000+ skus. Support is also super attentive and helpful.
Hello to our friends at House of Holiday Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Preorderly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Preorderly Support Team
Virkelig god app til at sikre et godt kundeflow, på trods af varen er udsolgt i en kort periode. Fik rigtig god support er deres medarbejder Ajani, som fik guidet mig til opsætningen, som jeg havde problemer med, selvom jeg bagefter fandt ud af, at det var fordi jeg ikke selv var grundig til at følge deres manual.
Hello to our friends at BruseFilteret Vi er utrolig taknemmelige for, at du tog dig tid til at give os sådan en vidunderlig anmeldelse. Vi er glade for at høre, at du nyder Preorderly, og Ajani var i stand til at hjælpe dig. Vi sørger for, at vi sender dine venlige ord videre til Ajani, som vi ved, vil blive glade for at læse din kommentar. Tanu & The Preorderly Support Team
Great support from Ajani, took just a few minutes on chat for Ajani to fix an issue I was having. Used app for years, stable and works well. Looks great too.
Hello to our friends at HolyClothing We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Preorderly and that Ajani was able to assist you. We’ll make sure we pass your kind words along to Ajani, who we know will be delighted to read your comment. Cheers, Pushpesh & the Preorderly Support Team
Allowing customers to backorder products has saved us from a tonne of lost revenue that would have been incurred due to out stock products. Mohit has provided exceptional support and we're super grateful for his assistance!
excellent app for pre-order when i was out of stock and great customer service very helpful very fast
We use this for all our shops, because we have several pre-order items. I had an issue, but got great support within no time. Thank you for a great app!
It has been great and does everything we need plus more with lots of details. Customer service is very helpful and responds very quickly!
Fantastic Support, Needed to get something implemented and they did it straight away. It wasn't 100% what I wanted, but it will do the job! The support is great, the app is what we need, spot on!
Totally love this app - easy to use and turn on and off preorders while you wait for stock to arrive. Support is super quick and efficient too with any requests.
Amazing support! replied within 10mins and tweaked my design straight away. Great App - Amazing support!
recently switched over from pre-order app 2.0 since they sold it and the new owners don't care about customer service. So far preorderly works fine and the support was swift to make necessary changes.
Our store needed this Pre-order capability for items coming to our store over the next couple of months. We need the sales now and this app will help us make those sales happen! EASY to install and set up. And for the questions I did have the staff quickly responded, in just minutes, to my questions! The price is nice as well.
The people behind this app are amazing. They're quick to respond and will really work to get your issues resolved; looking for ways to work around the Shopify limitations they have.
Had an issue linking this app to my new page layout. Sent a message and had the issue fixed the next day. Awesome customer services and so easy to use!
Fantastic and so easy to install. Great support too and quick to respond. Thanks for all the help. I rarely find a company that has good pricing, and you get a great product.
I used this app to help launch my leggings a few days early to gauge interest. The team was super helpful and responsive and even reached out proactively with documentation on how to have the app load faster on my site without me even asking. Great support team!
Hello I have a problem with your app indeed I unchecked "If Inventory Management is handled by Shopify and" Allow customers to purchase this product when it's out of stock "is not checked pre-ordering will stop ounces reach 0." on the following products: https: //www.celeste-mogador.com/products/copie-de-bague-fleurs? variant = 21559167877180 but the pre-order button still appears while I have stock on this variant best regards fabrice
Hi, thanks for the review. We already responded to your email. You have selected Mode which starts pre-orders right away. You need to switch to Mode which starts pre-order when inventory is 0. For more help please contact [email protected]. Thanks.
So far so good more functionality than the previous app we were using and $ 15 a month less expensive also.
This is the third app we have tried for Pre-Orders, and I am pleased to say that overall it works best of any we have tried. While no app will do everything we we would like, Preorderly comes the closest - without the bugs and conflicts we have found in their competitors' products. But the best part is the developer's responsiveness. Unlike most developers, Adi actually responds to your emails and works with you to resolve any issues - promptly and professionally. Definitely a top-tier developer, well done Adi.
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