Preorderly • Preorder PreSale
Preorderly, effective Preorder and PreSale with intuitive UI
Rating
4.6
feedback
150
chart
#8,177
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July 13, 2021
The app works okay. It probably could work better and have better interface, but it does what it supposed to do. Recently we experienced issue with the app and unfortunately realised how unprofessional developer's support is and slow to resolve a critical for business issues. Support was so unprofessional that we will be looking to replace the app.
Hello, Queu Thank you for your feedback and we DEFINITELY want to get it right for you 100%, and this type of issue is very rare for our app. We fully understand the frustration you have gone through and can assure you that we will work with you to get it solved at the earliest. It would be great if we jump on a quick call to resolve this issue. We are very sorry for the inconvenience this is causing you. We do our best to increase the service quality of our app and services on a daily basis and look forward to reaching a resolution very soon. Please check your email for updates. We are working hard to get back to you as quickly as possible. Here to help, and very sorry you experienced this. Tanveer(Customer Success Manager) & The Preorderly Team