Preorderly • Preorder PreSale
Preorderly, effective Preorder and PreSale with intuitive UI
Rating
4.4
feedback
77
chart
#9,757
All reviews
Review RSS Feed
Jan. 23, 2025
FYI this app only supports 1000 items. It isn't stated anywhere, so there's no way for you to know without asking. We have an extensive catalog with more than 10k items on preorder. The funny thing is that this app worked perfectly for us with that many items on pre-order for close to a year. Then - poof - overnight all of our settings/collections disappeared and the app stopped working. Contacted support and they're like, oh by the way, we only support 1000 items. Very frustrating experience, and such a waste of time. If you have less than a 1000 items that you want to offer on pre-order, this app will be great.
Thank you for sharing your experience and feedback. Our app is designed to be one of the fastest preorder solutions in the industry by leveraging techniques like metafields to minimize the impact on page load times and overall store performance. To maintain this speed and efficiency, we currently have a limit on the number of items that can be supported on preorder. While this limitation ensures optimal performance for most users, we completely understand how this can be challenging for stores with extensive catalogs like yours. We also appreciate your point about transparency. Your feedback highlights an area where we can do better in clearly communicating these limits upfront, and we’ll work on improving this for future users. We’re truly sorry for any inconvenience this has caused, and we’d be happy to explore ways to better support your needs. Please don’t hesitate to reach out to us directly if you have further questions or concerns.