PriceMole
Competitor Price Monitoring & Automated Repricing
Rating
4.8
feedback
58
chart
#3,642
All reviews
Rating Breakdown
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July 8, 2022
App works as expected. If you're looking for an automatic repricer this would be your ticket. Highly Recommend
Thank you very much for taking the time to leave us a review! We are glad that you are happy with PriceMole and that automated repricing is bringing value to you and your business! Please do not hesitate to reach out if we can help you with anything!
April 29, 2022
Great app! Has helped us really grow our business. The app does exactly was is says and even more. Highly recommend !
Thank you so much for your review, Luca! Our ultimate goal is to help our Loyal Partners grow their businesses and we're so glad to have helped you. Please do not hesitate to let us know if you need any help. We are always ready and happy to help you.
April 5, 2022
This platform is SLICK. It's very well done and easy to use. I was surprised to find email analysis as well of my products. I honestly do like it but find the price a bit high for a small business. Still, it's well worth it and a great app.
Hi Michael, Thank you so much for taking the time to leave us a review! It's Partners like you that allow us to constantly improve the way we do business! We understand how important budgeting is for a small business and are always happy to work with your budget to find a suitable plan that works for everyone. We’re looking forward to continuing working together! Please don’t hesitate to reach out to us anytime and we will be happy to help.
Jan. 4, 2022
This is a great app! We tried a few price services out there and so far PriceMole has been working really well for us. Jay was amazing from the start and went above and beyond to make the competitors' set-up easier for us. Thank you, Jay!
Thank you very much for taking the time to post this awesome review, Jessica! We are very excited to have you as a PriceMole Partner and to help solve your eCommerce automation challenges. We look forward to continuing to work with you! Please feel free to reach out to us anytime.
Dec. 28, 2021
Excellent app works exactly as advertised. Dara in support is amazing fast response and resolves issues fast. Thankyou!!
Thanks for the awesome review, Dave! We are happy to hear the app is helping you save time through automation! We really appreciate you taking the time to share your experience with us—and we agree, we are lucky to have Dara on our team! We look forward to continuing working with you! Please feel free to reach out to us anytime.
Dec. 1, 2021
This app features good functions to track price easily. The support team is very quick and supportive. Highly recommend!
Thank you very much for your review, Hannah! We are so glad you are loving our app. We will continue to do our best to support you, and we will also do our best to improve our app.
Oct. 30, 2021
This app has saved me TONS of time updating prices to be competitive. We have over 3K parts in our system and letting Price Mole do the works has saved me hours of employee time. Thanks Price Mole!
Hi Stephanie, thank you for the great review! We really appreciate you taking the time out to share your awesome experience using PriceMole. We’re always here if you need anything.
Sept. 3, 2021
We have been using this App for over 2 years now and it works. After trying so many I would definitely recommend this one. Their response to complaint is swift and they even offered us a gift card when the effect of Covid-19 was quite challenging in 2020. Jay and Angela, keep up the good work.
Dec. 21, 2021
When sales people forget the 2 months for free discount, I get pissed off. They charged me right away the full amount. The app makes no sense. You need to manually add the SKU URLs to the app. The comeptition does it automatically for you. We have at least 3000 SKUs I want to monitor. At least offer some kind of upload for free. No thanks
My name is Angela and I’m the COO at PriceMole. Thanks for taking the time to leave us a review. I had a look on our end and there doesn’t seem to be any record of you being charged any amount. Are you sure that this charge was from PriceMole? We know that the Shopify billing cycle can be a bit confusing at times so I also reached out to Shopify, who was able to confirm that you have not been charged and would have sent you an email with confirmation. Additionally, I wanted to mention that PriceMole offers many different ways to track your competitors: 1. manually adding URLs, 2. using our automatch tool to find URLs 3. hire our data entry team to find and add all the data for you. Discovery service is a premium option and is completely optional. It involves our data entry team finding and matching your competitors by hand. This is a labor-intensive process but it results in the most accurate matches we can offer. Since most of our partners, time, and the data our team collects is worth a lot more than the cost, this offers a ton of value to our Partners and is extremely popular to get started with reliable data immediately. As always, please don’t hesitate to reach out to us directly if you have further questions or concerns.
June 15, 2021
I've been looking for an app like this for some time. In the end I was in doubt about a couple of apps and I choose Pricemol for the widget (the other one have not a widget). I also asked the support to make me a fix on the widget and they satisfied my request. Really recommended
May 27, 2021
We have been using pricemole for about a year and it has been a wonderful experience. The pricemole team has worked tirelessly to address issues with sites that we track and in some cases has even manually refreshed data for us when the sites we track made major dom and structural changes so we wouldn't lose out on sales. Being in technology ourselves we outsourced this functionality to pricemole because we know how challenging it can be to track dom changes on sites we don't control and have them manifest into deterministic pieces of data on our retail channels. We would recommend pricemole to anyone looking to track in stock/out of stock, pricing, etc...
April 5, 2021
Terrible app. Only works half the time, developer doesn't even respond anymore. At this point, I take the lack of communication as admission that they know it doesn't work. Too many times I have lost out on profits and this app has set my price at my cost plus shipping when my competitors go out of stock numerous times. Also, 20% of all products tracked ended up having different tracked prices than the price on the site being tracked. Sent an inquiry, no response. The "remove item" when competitors are out of stock sets the quantity you have in stock to 999 instead of removing it which makes zero sense. I doubt anyone who actually uses this app really reviewed it. Literally lost thousands and none of my concerns get addressed.
I am sorry to hear you haven’t been able to contact our support, that seems to be unusual. May I ask how you are trying to reach out to our support? Usually, we get back to all queries from our Partners within a business day. In either case, I would be happy to have our team look at the issues you mentioned having! PriceMole is dedicated to supporting our Partners over the last 4 years since we’ve launched, and we always aim to offer a range of support options. 1) If you are having a particular issue with any URLs you can report them from within PriceMole and leave a description of your issue. Our support team gets notified immediately and usually resolves or responds within a few hours. 2) If have a question or prefer to discuss any other inquiries, please forward us a message at pricemole.io/contact or use the built in contact form in Shopify and we’ll have a team member get back to you shortly! We would really like to discuss your feedback and discuss and how we can help address them!
March 31, 2021
Looking to compete while you sleep at night, then look no further, this is truly a top class app, and evolving all the time. Beat your competitor by $1, match them, sit above them, you decide and let Pricemole do their work. Great team behind them also, and quick to respond and correct any queries. At Hello Drinks, we would be lost without them.
Hi JP, Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re looking forward to continue working together! Please don’t hesitate to reach out to us anytime and we will be happy to help!
Sept. 8, 2020
This app has not only set our prices to be more competitive automatically on a day to day basis, but it has also improved our conversion rates, brought in more revenue from items that were previously too cheap, and the ability to apply different pricing strategies is priceless. And Jay from support is extremely responsive, helpful, and goes the extra mile all the time. Highly recommend these guys!
Hi Kentaro, Thank you so much for your positive feedback and for taking the time to post this review. It's Partners like you that allow us to constantly improve the way we do business! We’re looking forward to continue working together! Please don’t hesitate to reach out to us anytime and we will be happy to help!
May 30, 2020
Hi Folks, originally I gave a 3 star to this app as there was a lapse on my part on explaining my concern before and I had uninstalled it before someone could give me a hand. Working with the product manager yesterday and with the exchange of a couple of emails, not only they took a leap in helping me out to fix the problem, but also equipped me with the knowledge to be successful. I have tried many pricing apps including a couple here in Shopify which are limited in their capabilities as well those which are external supporting likes of Shopify and Amazon. This app is slick! It is as easy as it can get and takes all the complexity out to be able to intelligently manage the pricing and learning interesting info about competitors. After the guys help me, I have no reservation in recommending this product for your market intelligence needs. I spent and burnt lot of time doing this manually or using some other apps, but this by far is the best. It is vendor agnostic and crawls for competitor URLs quite comprehensively.
Thank you for your Feedback and for updating your review after we were able to work together to find a solution. We are very glad that we could help answer your questions to get started successfully with PriceMole. We appreciate the confidence and trust you have in PriceMole and will continue to be here if you need help with anything else!
May 15, 2020
This app is worth every penny and then some! It has saved us at least 16 hrs a week on price updates and stock checking alone. This has allowed us to focus our time and attention on things that matter. Highly recomend giving these awesome guys a go. Top notch support as well.
Thank you so much for your 5-star review! We really appreciate it and are so glad we are able to help you save so much time in your day to day so you can focus on the more important business decisions! Feel free to reach out anytime if there is anything we can do to help!
May 8, 2020
This app is a game changer. Previously we'd spend hours trying to update our prices to match our competitors, now the app does it for us. It's made a huge difference to the amount of sales we make. It's not the cheapest app on the market but it's well worth its money. The team are amazing and so helpful. Jay especially is always on hand to help us out and is fantastic. Highly recommend to anyone with a big inventory that sells products that others also retail and need to stay competitive.
Thank you for the insightful and detailed review! We’re so happy you are having success as well as saving time using PriceMole for competitor tracking and automating your repricing! We are so thankful for your consideration while helping us develop and grow our brand! Please feel free to reach out anytime if you need anything.
March 28, 2020
Great app, great support. Highly recommended!
Thank you so much for this great 5-star review, Cody! We really appreciate it and are always happy to help if you need anything!
March 3, 2020
This is the last word in competitor pricing analysis and adjustments, it's hugely valuable to us at Whitaker Brothers. Our whole game is offering the lowest price on the items we sell, and this does an unbelievable job of dynamically tracking all of our competitors for every item we sell.
Dave, Thank you so much for this great 5-star review.! We really appreciate you being a loyal customer and helping share the word about PriceMole. We look forward to continue working together!
Feb. 13, 2020
We've been using this app for about a month now and it has helped us save so much time in changing our prices to match our competitors. It's easy to use (easier then Prisync) and the support team are fantastic - especially Jay. They're super responsive and nothing is too much for them. Well worth the money!
Thanks for the awesome review, Jody! We work hard to meet expectations like yours, and we are happy to hear the app is achieving our goal of making it easy to save time through automation! We really appreciate you taking the time to share your experience with us—and we agree, we are lucky to have Jay on our team! We look forward to continue working with you! Please feel free to reach out to us anytime.