Amai Upsell+ Volume Discounts

April 12, 2021

I only installed the application for a few hours to test it but it did not work for me, then I uninstalled it but an email tells me that they are charging

April 11, 2021

i downloaded Quantity Breaks & Discounts and i wanted to delete it because it changed al my prices of my products. Now all my products are at 20 euros and i can not change it anymore.. please help

April 8, 2021

Broke the cart. Customers unable to add to cart. Supposed to have live chat support but has been unavailable for the past hour

April 8, 2021

NO support service available. The worst service ever seen. The app is not working for 38 hours and nobody help me or give me at least some support

April 2, 2021

Terrible Support. I took the annual priority package hoping that I will get "Up to 3 h/month of customizations". - We wanted to flag the products which are on sale, this feature is currently unavaible and the support person was not even intersted in helping us out. All he kept saying that the "Feature is not available and nothing can be done" and with the conversations I don't think these guys even care about their customers.

April 19, 2021

Since Amai replaced Spur-IT as owners of this app, I have lost so much revneue. Discounts don't appear in the cart but all over the product page. App settings aren't able to correct this issue. Email support has been very unresponsive, unlike the previous live chat that solved anything technical in minutes. It's a shame to change my best review to the worst.

May 28, 2021

The app used to be great! Now the app is constantly crashing costing me thousands in lost sales. If you need a reliable app, I recommend you keep looking.

Jan. 11, 2021

I do not know if i have approved to the paid version, however if i have, please channel this ASAP, as i did not attend to. I have not used the app at all. If any money have been charged, please refund it righ away. Thanks.

Oct. 13, 2020

Be aware! This app uses "draft orders" so you'll, probably, lose abandoned carts and the "pixels" won't be triggered correctly. So, think twice if you want to mess up your funnel in order to use it. By the way, you can do the same using native automated discounts from Shopify.

Oct. 10, 2020

I do not recommend, this software is not worth the price. This design is too outdated. And it’s not easy to use. At first I said it’s free, and then I responded directly to $19.9. Too bad.

Sept. 21, 2020

i just instaled this app and it suddenly charge me $19 from me. I just installed this app for 2 days. Never recomend

Sept. 12, 2020

I just configured a promotion for my 2nd product and uninstalled the app on the same day within 2 hours and yet have been charged $19.95. This is quite unfortunate as I did not even use it for a day!! Also, it is not compatible with Shopify multi-currency checkout i.e. the checkout always happens in the store's base currency instead of the currency selected by the customer. This is a major issue with stores that sell globally and in multiple currencies. This limitation should be mentioned clearly on the App's page on Shopify app store so that we can make a well-informed decision. Not cool at all!

Sept. 4, 2020

I downloaded the app thinking about using the FREE plan but then realized it doesn't meet my expectations. Uninstalled it right away, yet got a charge of $28.95 two weeks later. What a scam! This is against Shopify's policy for sure. I need an explanation!

Sept. 2, 2020

UPDATE: Eugenia emailed me minutes after this review was posted bribing me with six free months of service in exchange for deleting this review. They are so untrustworthy. This is blatantly against Shopify's Term of Service. This app cost me thousands of dollars during my launch. This app DOES NOT work in conjunction with PayPal and there is no warning about this! I lost so many sales because it looked like my website was malfunctioning. Customer service was so slow. I wish I could go back in time and never download this app. -1/10

Aug. 26, 2020

I used the application to test it and I uninstalled it the same day and I thought that the 1 free product, I could change it but if you select a second product (even if you remove the previous one) they already charge you 19.95. I want my money back please

Aug. 13, 2020

Billing issue with the app - not acceptable solution We never used app but got billed $19.95 bc we have 2 products in our product list. We complained (and I am sure they can see we did not use app in their back-end system) but still had to pay that $19.95. I have removed app now and you can bet I will not use this app once I am ready for stacked discount. ============================= I will report you as scamer to shopify !

Aug. 10, 2020

I downloaded the app wanting to try out the free version on 27th July. It automatically directed me to get the $19.95 paid plan. I accidentally clicked the install button and it charged me. I undownloaded the app right away and have contacted them. today is August 10th which is exactly 2 weeks from the day I contacted them. I got a ticket number, but no refund is issued. I would like my refund back since I have NEVER even tried your app. Thanks.

Aug. 7, 2020

Billing issue with the app - not acceptable solution We never used app but got billed $19.95 bc we have 2 products in our product list. We complained (and I am sure they can see we did not use app in their back-end system) but still had to pay that $19.95. I have removed app now and you can bet I will not use this app once I am ready for stacked discount.

July 11, 2020

installed it and can't even use the first free product at all. scam?! I wanted to try it out before paying 19,99 a month but thats just not right.

April 14, 2021

Functionality has dropped significantly since being owned by amai. At first the widget doesn't work, and now it is not working at all. Avoid at all costs