Print Melon ‑ Print on Demand
Easy product customization and seamless order fulfillment
Rating
4.6
feedback
116
chart
#1,793
All reviews
Rating Breakdown
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Oct. 24, 2023
Print Melon was the first POD company I used. I will tell you what I like about them....CUSTOMER SERVICE #1!!! They are quick to respond to emails which is so important to me especially if I have a problem. Their shipping times are very reasonable. I don't have much experience in the quality from different suppliers but I can tell you that the shirt I ordered for myself was very good quality and the print actually gets better after washing. It has held up great! I recently tried a different company but they failed majorly in the customer service department and I will be sticking with PrintMelon! I believe that they can use some improvement in their website and design platform but for now the fact that I can count on them is worth ALOT!
Thanks for your awesome feedback. We are thrilled to be your print on demand provider and partner
May 18, 2023
Shipping details never get sent over, Integration glitches and people only get some of their items, "out of stock" emails NEVER come with options to substitute with and wastes a TON of time. The products are just okay, but the shipping and UX is awful.
We apologize for this inconvenience. These are all fixed now, and we appreciate you for still using our POD app.
May 25, 2022
We sell electronics so our demand for t-shirts is occasional at best. Recently one of our out-of-stock products was mysteriously selling as of a sudden. After investigation, it was Print Melon that modified our electronics inventory and caused a firestorm for us. We had to issue multiple refunds, apologize to many customers, spent hours in customer service, and unfortunately lost a lot of trust with our customers. The official response from Print Melon was "We checked your store and fixed the bug..." I never considered that a simple POD plugin could jeopardize our entire business like this, please be careful on what apps you grant access to your business. UPDATE: After developers have claimed to fix the nightmare error on 5/2/22 as well as replied to this review on 5/12/22 claiming the issue was fixed, the glitch again happened on 5/20/22. We are immediately ceasing all business operations with PrintMelon and moving to Gelato for our needs.
Hello, Thanks for your review. Just to be clear, we fixed the bug on your website so that it would never happen again. You gave us the access after having this inventory issue, we never had it before. We have thousands of users, and never had a single issue like this. Shopify allowed all of the apps you are currently using right now to control your inventory, not only the inventory as well as many other data. Its not us, its shopify giving this access. This could have happened from other apps you have installed unluckily we faced the issue. The bug was fixed for you so it will not happen in the future, and none of the other apps will be able to do it either. We never thought this would happen, where shopify would allow us to make changes on your other items from other apps. It is fixed now. There is no point for us to modify any of your electronic items, there was clearly a bug on your end of shopify as well as ours. Since we had a part in it, we fixed it. We apologize for this inconvenience. At least from now on no one should be able to modify any of your listings.
April 20, 2022
I sell mostly t-shirts and have been wanting more color and brand choices. Not only did I find that with Print Melon, but they pretty much make the whole process stress free! I'm always worried about how big or small I should make my designs and just wear to place my designs on products. I don't have to worry that anymore because Print Melon makes sure it's all just right for me. Plus, their printing is pretty much perfect. The tees I've received from them look amazing! I've also contacted them multiple times and I receive a prompt reply with friendly and helpful service. I'm so thrilled to have found them! Thank you Print Melon!
March 19, 2022
I actually love this print company! anytime I have concerns or questions they never hesistate to respond with a sense of urgency. They also stepped up the quality control! I have been using them for years and they get better every year! Best print company on Shopify!
Feb. 23, 2022
Outstanding print quality and support. Have been using them from more than a year with zero issues 10/10.
Oct. 29, 2021
We have been working with Print Melon for over a year and a half. They have successfully helped us streamline our dropshipping merch business. They have excellent customer service and troubleshoot our issues in 12 hours or less. Their print quality is top of the line for direct-to-garment printing. They offer custom labels, printing down the arm and pant legs. Their app makes choosing products, colors seamless and they offer upfront pricing. The only con is the turnaround time, it takes them 5 - 7 business days to get items printed and shipped but this is on par with other direct-to-garment printers. It's just the reality of this kind of service. Print Melon is proactive in offering operation solutions. When shipping was slow with USPS, they took the initiative to offer us better shipping solutions for outside of the US. I will continue to work with Print Melon.
Oct. 29, 2021
app deleted spent hours making items just to see that everything is sold out update your inventory tracker. trash!! and what makes it worst is they have good items that you would want to try but how can you when everything is constantly not available
Thanks for your review, to be clear, you are publishing a product, on your website inventory, that product is showing Zero quantity?? If thats the case, it sounds like inventory is not managed by Print Melon, shopify automatically shows the quantity Zero. You will need to manually update your inventory. You can always see our live inventory on our app. Underneath each product, there is an "inventory" button. Please click on it to see our inventory. You should ignore what is shown on your website and change the number manually. If the product is also Zero on our app, it means we are totally out because supplier is out, which is totally out of our control. You can send us an email for an ETA of that specific size/color of the product you are looking for. Thanks.
Oct. 10, 2021
Made my first sale today using Print Melon, I love the variety and quality of the products they have available. I love that I can add my business logo to my products and build my brand.
Sept. 30, 2021
100 percent working. There are a lot of design that you can choose as well as you can upload your own design.
Sept. 30, 2021
This app rocks. I love it so much. It is very good and friendly user. It also did not affect my website speed.
Sept. 30, 2021
This app is so Lit. The best thing I love is that you can create your design. I already submitted my original design and want to print it on my t-shirt business.
Sept. 24, 2021
I love using this Print Melon app, they have great and quality items, fast customer service, and friendly user apps. Also, you can take advantage of their features when it comes to design. They have design and template available and ready to use.
Sept. 15, 2021
Great quality shirts and hoodies! The app makes it easy to upload and the detail is definitely worth writing about. I like how it can auto fulfill too!
Sept. 15, 2021
I used this app to help me start my dropshipping store for youtube. Print Melon got my stuff so fast! Thanks again!
Aug. 31, 2021
So much better than some of the other POD apps that I have used. Definitely have good reviews for a reason! They get my packages out on time and have a lot of different stuff! They even can engrave custom knives! It is very cool stuff!
Aug. 31, 2021
I love the product service that I get. Fast shipping and they have quite the capacity. Good work to the team over at Print Melon!
Aug. 4, 2021
Horrible!! In 100 orders they printed bad, printed the wrong size shirt, and printed the wrong color shirt. Their app is outdated and glitchy. These are two guys from Turkey who do everything to hide their names from you because they run this app from laptops. They are nowhere near the facility that prints for them in California. They messed up 12 out of 100 orders and then when I complained to them they cried and said I was being mean. Here's the kicker!!! When they mess up an order they put it back at the end of the orders so your customer has to wait another 5 days to ship out and they dont even attempt to rush it out. This just shows you how little control they have over who's shipping for them. Absolute garbage!!!!
Aug. 3, 2021
Never got the app fully up and running because all the samples came back un-aligned. Giving 2 stars because the support team was great and issued a refund.
Thanks for your review. We apologize for printing your samples misaligned. Im glad you were happy with the customer service.
Dec. 6, 2021
Corporate PrintMelon doesn't answer your need for help right away. You have to fix everything yourself. I'll be going to another brand. Don't bother
Hello, Your order are placed from different app, they are not our orders. You asked us to fulfill orders that we never received. We sent you screen shots of the details of your orders, if you are using a different app, that app needs to fulfill your order not us. We explained this to you several times. You are currently using 2 different Fulfillment apps. We receive the orders that are placed through our app and fulfill them, your unshipped orders are not our orders. You need to contact the second Print on Demand app you are using. You do need to fix it by yourself, apps belong to your website, you downloaded us and another print on demand app. We always took care of your orders. The unshipped orders are not from us, and we can't fix them.