All reviews

Rating Breakdown

  • 5
    75% (2,003 ratings)
  • 4
    6% (168 ratings)
  • 3
    3% (83 ratings)
  • 2
    2% (63 ratings)
  • 1
    4% (117 ratings)

Reviews with Text

  • 69% (1,673)
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4 / 5 Share

Feb. 22, 2022

Very high quality service. The only issues in my case are shipping time in Italy, too many days... and the creation of variants in the Design Editor can be better.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you for your honest review, as it helps us to continue to improve the products and services that we offer. The current situation in the world still has greatly affected the shipping times, and while we see some improvements, some shipments can take a bit longer to be delivered as well. We're doing our best to get your orders out on time, but once they're handed over to the carriers, it's up to their sorting center capacity because carrier and postal operations are separate entities from our own. We hope that soon these shipping delays will decrease. We truly appreciate your patience during this time!

2 / 5 Share

Feb. 20, 2022

I've just finished completing my first order and I will admit, it was not that straight forward to setup the fulfillment details. Additionally, the fulfillment process identified Latvia as the closest location??? I'm in the US and it sounds like I will be waiting a while for this. I am doing this order for myself to test the service before fully opening my shop so I'm concerned that I might need to find another service if the order is greatly delayed.

Using app

23 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi, Miguel! Thank you for your review. We're sorry to hear that there were some issues with creating your first order. Please note that the item you chose can be fulfilled only in two of our facilities - Latvia and the UK. You can see this information in the product catalog under the Availability tab for this product. While we do our best to offer all of our products in all our facilities, it depends on the suppliers available in the area. Thank you for understanding. The fulfillment process for this order has already started, so we hope to ship it out as soon as possible. As you noted, the delivery speed for international orders may take time but we are working with different carriers to ensure the fastest delivery possible. You can always track the order via the tracking link when the package is sent out. To see products that can be delivered the fastest to you, please consider setting up your account preferences to the US to limit the product catalog's variety. - Renate

4 / 5 Share

Feb. 18, 2022

Fast production and shipping! My 1 complaint is that there joggers run small. The XL is more like a large. I also wish they had tapered joggers. my customers really want that style

Store

BHawse

Using app

24 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi! Thank you for sharing your experience. We always recommend checking our size guide to find the most suitable size for you since sizing can differ between brands and even between products within the same brand due to fabric and cut. We are also constantly working on adding more products to our catalog. You can participate by submitting this request on our feature request page: https://www.printful.com/feature-request We sincerely appreciate your patience! - Renate

1 / 5 Share

Feb. 12, 2022

Super teuer, super langer Versand, super schlechte Bedienung, für uns ist das hier die reinste Zeitverschwendung. Die Preise zu finden und die Artikel zu erstellen ist sehr langwierig. Es ist nicht erkennbar was ein Artikel am Ende kosten wird. Die empfohlene Kalkulation der Verkaufspreise ist ein schlechter Witz. Wenn man die Preisempfehlungen befolgt wird jeder Verkäufer Geld verlieren. Dieser App oder besser dieser genaze Shop ist für niemanden zu empfehlen. Soetwas haben wir noch nicht erlebet. Sorry das wir das so schreiben müssen, aber das könnt Ihr mit den Kunden nicht machen. Wir drucken selbst Handyhüllen und das was Ihr hier an Preisen ausruft ist mehr, als dass was wir von unseren Endkunden verlangen. Wir machen einen ordentlichen Profit, aber mit euch würden wir nur Verlust machen und Ihr den gesamten Gewinn. Das ist ein Unfaires Geschäftsbgebahren. Wir können NIEMANDEM die Zusammenarbeit bei diesen Preisen empfehlen. Die einzige Firma die Geld verdient wenn man mit Ihr Zusammenarbeitet ist rintful. Der Shopbetreiber wird niemals in die Gewinnzone mit Printful kommen. Nicht bei dieser Preisgestaltung. Und Printful nimmt die Artikel selbstverständlich auch nciht zurück. Das heißt hier ganz klar. Prinfull gewinnt bei jeder Bestellung und der Partner verliert immer. Hände weg.

Using app

4 months

Total reviews

6

Average rating

4.3

Developer Reply

Hallo! Vielen Dank für das Teilen Ihrer Erfahrung. Entschuldigung, für die Antwort wurde ein Online-Übersetzer verwendet. Wir verstehen, dass Sie Bedenken bezüglich unseres Preissystems haben. Bitte beachten Sie, dass die Preise automatisch angezeigt werden und Sie den Verkaufspreis jederzeit anpassen können. Es gibt keine versteckten Transaktionsgebühren für unsere Bestellungen, und unsere Preise spiegeln auch unseren 24/7-Support, kostenlose Cliparts, Designs und die Möglichkeit wider, die Designs mit unserem Generator zu bearbeiten. Es geht nicht nur um das Produkt selbst. Wir akzeptieren keine Rücksendungen, da wir auf Anfrage drucken, jeder Artikel wird speziell für den jeweiligen Kunden gedruckt. Bitte beachten Sie, dass wir bei Problemen mit der Bestellung die Verantwortung dafür übernehmen und keine zusätzlichen Gebühren verlangen. Es tut uns leid zu hören, dass Printful nicht der Anbieter ist, nach dem du gesucht hast, und wir wünschen dir viel Glück in deinem Geschäft. -Renate

5 / 5 Share

July 24, 2022

I use this app to supply my tee shirts and coffee mugs business. The shipping of products looks professional and delivery is accurate as described.

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 5, 2022

The Printful app is great with many different types of products and high quality printing and embroidery.

Store

ShoJoi

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

I USED THIS APP TO IMPORT AND DESIGN MY TSHIRTS TO MY SHOPIFY ONLINE STORE. THE APP IS A GREAT LEARNING TOOL ALSO FOR ECOMMERCE WORK.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Very easy integration with Shopify. Products options are excellent. All over printing option is going to be a valuable tool for me in the future.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

This is by far my favourite POD app, after a year I have tried most, I still use other print on demand suppliers but Printful is my favourite. I just wish their shipping was better priced. But I'm a bug fan regardless, great support as well.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

The Printful app works flawlessly for me. I'm on it almost daily to upload new products and edit existing products and I've never had an issue with it.

Using app

About 1 year

Total reviews

7

Average rating

4.0

5 / 5 Share

Feb. 9, 2024

It would be a fantastic idea to establish a retail startup focused on Printful shops, co-founded by Printful, Shopify, and clients/designers. The concept involves opening pop-up stores and organizing events to launch a distribution line with all its clients. Each store would exclusively display the sample collection, with purchases made through affiliated sites like Shopify, etc. It would be intriguing if Printful developed a special mirror for the pop-up stores, allowing visitors to try on clothes. I've observed that relying solely on a website, without liquidity, presents significant challenges. Therefore, promoting the brand offline would be crucial, although doing so without financial resources would be risky.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

We use this app to do holiday-specific graphic tees (Valentine's Day, St. Patty's, Etc.). Normally we'd have minimum order quantities to produce something like this that was a bit cumbersome... since once the holiday is near or over, you are left with whatever inventory didn't sell. And good luck selling it for over a few dollars even at a warehouse sale since nobody is rocking a valentines tee mid-summer. Integration has been as simple as it gets. Overall UX and experience has been great.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

I have been using this company for a while with my shopyfi store and it is the best thing that has happened to me. they meet their delivery times and have never missed an order. I recommend it 100%

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 27, 2022

the new clothing line is lit! I've been able to expand my product line to 100s of products with 1000s of sizes in only a few short months. its totally streamlined and easy to use.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 25, 2022

its almost as painless as falling down and scraping your knee as a 9yr old and getting back up like nothing happened.

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 14, 2022

Excited to see what they could do we hastily we placed several sample orders, for multiple garments with Printful (in hindsight this was a mistake).. EVERY garment had 1x or more of the issues details below: • Badly folded and creased after being squeezed into mailing bags that are WAY too small (so they look used/worn) • Grubby / Dirty factory floor marks • Misplaced prints (so printed at an "angle" even though all of the artwork was 100% straight) • Poorly embroidered logos that are bunched. (not enough backing used) • Pretreatment stains (yellow) on ALL DTG garments. • Poor delivery times that missed the agreed SLA times. • It was initially claimed that you now have a "UK" based production centre (which is part of the reason we contracted you, but it appears all of these garments were sent from Europe?) To be frank the overall quality and experience is shockingly bad, and if these had been sent directly to our customers (luckily these were all "Test" orders shipped directly to us!) I am certain that they would have ALL been returned leaving our reputation for high quality products and service irrevocably damaged. We raised all of these issues with Printful, and approximately 20x emails later with multiple different reps (you never know who your going to get! another part of the problem: it's basically just a call centre full of people that couldn't care less!!) the general "gist" of their responses we're that it's: "Within Parameters" These people are literally trained to dismiss your issues, and point to some BS "Parameters" that make no sense, and they basically repeat themselves with their fingers in their ears... Not once did they EVER accept responsibility... It truly was a shockingly bad experience. Shockingly bad products, shocking customer services, and shocking inability to accept the fact that screwed up, filthy dirty garments, covered in stains, with wonky prints, and badly embroidered logos are not within anyones "Parameters". Please don't risk it, its not worth it, even if by chance you get a good order once, you'll rue the day when you have a problem... they won't be interested.

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

Hello! Thank you for sharing your honest feedback. We're sorry to hear that your experience with Printful has not been the most positive, but we hope we can improve it moving forward! Once an order has been placed, it would be routed to a fulfillment facility based on factors like product and print type availability, final destination, and others. Our team looked into your orders and they were routed to our Latvia fulfillment facility, as the items currently are not available for fulfillment with the UK one. You can always check product availability directly from our product catalog > availability tab. As all the items are placed on the printing and embroidery pallets by hand, there can be slight discrepancies regarding the placement of the final design. The staining you mentioned would be from the fixation agent that's used industry-wide and helps the inks bond with the garment. It wouldn't be permanent and would come off after the first quick wash. If there's ever an issue with any of the received products that has been an error on our side, or if the product has been damaged in transit, we would always take full responsibility. We see that you've been in contact with our senior team member already and full refunds have been issued for your products as of now. Thank you once again for your time and honest feedback! If you ever have any questions - don't hesitate to reach out to our support team at [email protected] or our live chat and we will be happy to help you. -Santa

5 / 5 Share

Jan. 12, 2022

Very easy and helpful, i moved many products to my store easily and fulfillment was very fast. Recommend to every dropshipper.

Using app

4 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 4, 2022

My experience with Printful has been like a toxic relationship. A wave of good times and total nightmares. We've had problems with products (one time my customer received a bag that said "coffee, squats and Jesus" - not something I sell) and other times it was crooked or misplaced prints. Despite selling over $50K in the last 6 months however, the company has shoved my business aside. They've hired inadequate shipping couriers and failed to provide a solution when over 20 of my orders were completely lost over the last 2 weeks. Their only solution to this ongoing issue is for me to upgrade to the Pro Membership for $65/mo, where I can choose a reliable courier myself, which for the bare minimum (the expectation for shipments to reach my customers, as per their entire business model), seems unreasonable. Before the current shipping fiasco, and right after my first big round of sales, I was offered the Executive discount, which isn't much - a dollar or so in savings, per sale. Since I sell in spurts each time a new product is dropped, this doesn't allow for me to stay consistent with sales numbers. A month or so after my first product drop, I was approached by a high level account manager (Samanta) who wanted to "check in" and see why I wasn't making the same sales that I had originally made within the first week - I explained my business model and she continued to press me, letting me know that she'd like to see $15-$20K in sales moving forward in order for me to keep my Executive discount. She said that this wasn't a hard and fast rule but a negotiation for me to keep the existing rate. This felt gross to me since I hadn't asked for the discounted rate in the first place - it was applied as a courtesy in what I assumed was an attempt to create an ongoing business relationship. Being given sales targets as if I was a low-level employee of this 3rd party app left a bad taste in my mouth, and as soon as I expressed that, I was met with hostility and a lot of ego-driven passive aggressive responses. Multiple emails followed with her mentioning my "unwillingness to cooperate" until I asked her not to email me again. I chose to look past that until the recent shipping incidents and the lack of cooperation from the Printful team. It seems that they will only do what it takes to protect their bottom line, even if that means that your business suffers the consequences. They seem to be using the poor delivery performance as leverage to move me into an expensive Pro Membership as they understand that it's my only option to provide positive customer experiences. They have acknowledged the shipping issue and refuse to make changes. They do not care about your business and they do not care about your customers. Unfortunately I am still with Printful until I find a solution to move my products to a new fulfilment service - a lot of the damage to my business' reliability through the eyes of my customers has already been done. Save your business's reputation and all of the stress that will inevitably occur in dealing with this company - please go elsewhere. (Shout out to Mariam though, she is seemingly the only good human at that company)

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey there! Thank you for your feedback, and we're sad to hear that our services didn't meet your expectations. We understand that receiving items with quality issues and encountering shipping delays is not pleasant. Once the order is submitted, our shipping algorithm, based on the delivery address and available options for our shipping accounts, would automatically select the best fitting shipping carrier to deliver the order. We are continuously working on improving shipping options and partner with trusted carriers to deliver your orders most efficiently. Currently, a particular carrier selection would be part of our Printful Pro feature, which is a paid service. We take all complaints seriously, and further feedback has been forwarded to the responsible team for review. We sincerely appreciate your patience! Please know that we take responsibility for any error on our or the carrier's end. I see you're in direct communication with our account specialist to address concerns regarding your orders. We are also truly sorry that your previous communication with our services was not successful, and we understand that you need to do what's best for your business, and we will be sad to see you go. However, we will gladly fulfill your orders again if you give us another try in the future. - Elina

4 / 5 Share

Jan. 2, 2022

I like how easy it is to connect items to the store. Printful makes it easy to create items and add creativity. I wish when designs were updated on printful they would update on the store.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 24, 2025

Printful gave me directions on how to setup my own store. It's helping me sell my art on different products. I had great hep from Tom S today very helpful thank you

Using app

Over 3 years

Total reviews

1

Average rating

5.0