Printful: Print on Demand
Sell custom print-on-demand items on your store | Printful
Rating
4.8
feedback
2,663
chart
#452
All reviews
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April 28, 2021
I started my new online business last year 2020 called @sneakerdecorum, and Printful is by far one of the easiest ways to print on demand!
April 23, 2021
II am using this app now since two years and i really like it. The designer, the variety of Shirts, Hoodies etc. Totally recommend this App!
April 20, 2021
I've experienced Printful's integration with both Shopify, and also with Squarespace. The Shopify integration beats the Sqsp one hands down. Easy, quick, and also easy to edit products, even after the initial upload. Thanks Printful!
April 15, 2021
Amazing service! I sell larger volume but I didn't start out that way...once I did I got my own Printful customer success rep and I can't even think of how many opportunities Printful has arranged for me. Great printing, shipping and customer service!!! 1 million stars! :)
April 3, 2021
I love Printful. It's literally the backbone to my dropship business. I can focus on making my designs, and use their tools come up with amazing products for my customers. I have tried other apps/fulfillment companies on shopify and none have the ease of use, quality of products, and great perks program (use for things like discounted sample orders). I tried a different method in the past, and my sales in 3 years was less than 100 orders. In the past 2 months, I've had over 250 orders. I attribute this to being able to unlock my creativity using Printful, and the speed of getting products to my store with lifelike Model Mockups. I definitely recommend this, especially if you have limited design skills. This app is amazing.
Hi there! Thank you so much for your wonderful review! We're very happy to hear that you have found what you were looking for in regards to your business and we wish you further success with it. We hope for a long-lasting collaboration! - Renate
April 1, 2021
Printful has be of greatest help in stocking my store. I would recommend it to anyone trying to start and on line business.
March 29, 2021
Good app, very easy to use. Fully integrated with Shopify !!! I recommend everyone to use this service.
March 18, 2021
The biggest problem I had was not all my products are POD and the sync instructions were not clear which resulted in my having to recreate a lot of products. Once it's synced, I can't really unsynced and that make my back end messy. I ended up deleting products and recreate it. Also had a problem with ordering the sample swatch color shirt in White and Black as suggested by their support. It's a Printful House design (showing all the colors and codes) and not upload by customers. But the black color swatch shirt have all the codes printed in black ink (on a black shirt) which is totally not readable and not usable. I went on support for a few days to get a new one send to us with the codes in white (on a black shirt) so we can match the color codes, and somehow it is all my fault for Printful charging me for a swatch card/shirt that is totally useless. I am NOT IMPRESSED. Printful sold a faulty product here. If you need to get a color code swatch shirt, skip the black one altogether as it is of no value. As the the integration, it works well. Very easy to set up and use. However, it cannot compensate for sometimes long and sometimes short fulfillment time. I have to answer to my customer too and that totally rely on the POD fulfiller's ability to delver as promise and deal with problem as they come up. The app is good, the support to go with it is only so so. Fulfillment time is a bit too long and prices higher than others.
Hi there! Thank you for your feedback! We're very sorry your experience using our services hasn't been the best! In regards to matching the color to the swatches on the swatch shirt, there are two separate files available: you can upload the "color swatch for colors" onto a colored shirt and the "color swatch sample for white" onto a white shirt. You can find out more about color matching for print-on-demand clothing + download Printful’s color swatches here: https://www.printful.com/faq/important-disclaimers/162-color-matching-disclaimer We're very sorry to hear that your interactions with our customer service have not been great and we would definitely like to know more about your experience. High-quality customer service is one of our top priorities and we train our team extensively to provide an excellent customer support experience to our users. Regarding your order, I have reached out to you directly on this. - Elina
April 25, 2022
Printiful is an AMAZING app/service to use when you're either 1.) testing out how a product will sell on your website without having to purchase a full inventory of something that may or may not sell 2.) if your company does not keep inventory of the products you sell, printiful handles that for you. Create your designs, list them, and never have to worry about shipping or handling any products. If there is only one negative I can say for Printiful, it is the speed of delivery, but this is to be expected and in no way something within their control.
Hi there, Thank you for your feedback. We're so glad to hear you've had a positive time with our services. At this time there can be shipping delays, however, we are noticing that they are becoming shorter so we hope to get back to regular shipping times soon. We sincerely appreciate your patience! - Elina
March 16, 2021
THIS IS THE ONLY APP I TRUST FOR MY PRIVATE LABEL AND HAND SEWN BRANDED ITEMS. EVEN THROUGH THE PANDEMIC, MY CLOTHES HAVE BEEN MADE ON TIME AND WITH GREAT CARE. RECOMMEND 10/10.
March 15, 2021
once i figured it out it was smooth, definitely a slow start but that was on me from being green, your platform is great
March 12, 2021
easy to use and great integration; very easy to use; would recommend installing it as it's so good and easy to use
March 11, 2021
It has bugs, importing the wrong retail price from Shopify, and even directly from the website with manual orders. Happened twice on a total of 3 orders. I ended up paying the customs fee 4 times the real price for my last sample-order! I tried to cancel an order which was not yet printed, they told me it was not possible because it was going to be shipped "right now", and if I ask to cancel my order they would not refund the money paid, in reality, the day after it still wasn't printed yet... what a SCAM!? Customer service giving random replies just to tell something, instead of replying to the specific questions asked to resolve the problems created by their staff. If you order commercial samples they will not declare the products as samples, so the customs will charge you the full retail price, instead of the discounted and regular price. But yeah... then they kindly reply to negative reviews in here, like nothing happened, again! We are going to move all our products to another POD as you clearly showed no interest in keeping your customers and fixing these serious problems you have with your Shopify integration. I see other people complaining about the same exact problem in here, but you don't care at all about us. NOT RECOMMENDED! Even the customs told us that this is not a trustable service.
Hey there, Thank you for your review! I’m sorry to hear that you have experienced multiple issues with your orders. I see that you are currently in direct communication with our support team to investigate the situation with your orders and provide more information! I hope we can improve your time with us moving forward. UPDATE: Regarding your order, upon taking a closer look at the communication + investigation you had with our team, we see that the value entered for the products was the default retail price. As for your concerns relating to customs fees, shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself: https://www.printful.com/faq/taxes-and-fees-sub/77-who-pays-the-customs-duties-taxes- Please note that you are able to cancel any orders that have not started the production process. If your order is already being fulfilled, we would not be able to cancel it. We are very sorry for the inconvenience this has caused you! Please feel free to reach us at [email protected] if you have any additional questions or anything else. - Elina
Feb. 25, 2021
They have too many overpriced items. For example, I would find a hat that cost £10, which is a fair price, but then would be charged £4 for adding my logo, another £4 for VAT, an additional £4 for shipping and so on. This would eventually leave the price of a average quality hat costing £30 meaning that i have to charge higher. This makes no sense, until they can fix their ridiculous high pricing and 2 week shipping i would consider using something else before using.
Hi there! Thank you for your review and for sharing your experience with us! Regarding our product pricing, we definitely understand that price plays a major role if you're a business owner. And I simply wanted to note that there is a complexity of things behind our pricing that our customers who are running successful businesses are willing to pay for - it's not only the high-quality products, but easy to use integrations with e-commerce, 24/7 support team, and more. However, we do review the costs of our products, shipping, and features regularly and lower them whenever possible. If you have any additional feedback, as well as any questions or concerns, please reach out to us at [email protected]! - Elina
Feb. 17, 2021
I wanted to love printful but a month to ship a cup is just way too long. No customer will wait for that and this will not work if you sync your Etsy shop. Customers on Etsy will not wait that long but they can't ever give you a better time. So I am wondering if the mugs are processed in China for that long to get it shipped to anyone.
Hi there! Thank you for your review! We’re sorry to hear your experience with us hasn’t been the most positive. Covid-19 has affected the whole industry and we understand how frustrating these longer shipping times are. I understand that encountering delays is not pleasant at any time, however, we want to assure you we are doing everything we can to deliver the ordered products to you or your customers as quickly as we can. Note that the tracking links take longer than usual to update. The overload of shipments in distribution centers means carriers are slower to register and ship your orders. We have provided more information on shipping delays on our Fulfillment Updates page, please see it here: https://www.printful.com/fulfillment-updates. Our White Glossy Mugs are fulfilled in the USA, Australia and Europe. Our system automatically routes the order to the fulfillment center that can fulfill the order the most efficiently based on product and stock availability, a destination address, and other factors. Please feel free to reach us at [email protected] if you have any additional questions or anything else. We'd love to hear from you! - Elina
Feb. 16, 2021
Incredibly reliable, extremely high quality printing. And unbelievable automation! Their dashboard and the integrated app is more than you'd ever need. I can't say enough good things about Printful!
Feb. 16, 2021
Flawless!!!! I love that the Printful shipping profile prices are included, even with out a Pro Shopify account. A must have!!!
Feb. 1, 2021
Service au top pour les t-shirts mais catalogue réduit pour les boutiques situées en France. Les commandes passées notamment pour les hoodies via les Etats Unis sont longues à arriver, environ 1 mois et demi, j'ai dû une autre app afin de pouvoir avoir mes hoodies en 5 jours.
Bonjour, Merci d'avoir partagé votre avis! Les transporteurs nous ont informés qu'ils subissaient des retards dans le délai de livraison en raison du COVID-19 et de l'augmentation des commandes en ligne. Notez que la mise à jour des liens de suivi prend plus de temps que d'habitude. Nous vous conseillons de suivre les dernières informations sur notre page Mises à jour d'exécution: https://www.printful.com/fulfillment-updates. Malheureusement, il ne nous est pas possible d'influencer les délais de livraison et nous comprenons que les délais de livraison ne sont pas agréables. Nous voyons la situation s'améliorer lentement et j'espère que nous reviendrons très bientôt aux délais de livraison normaux! Si vous avez des commentaires supplémentaires, ainsi que des questions ou des préoccupations, assurez-vous de nous contacter à [email protected]! - Elina
Jan. 30, 2021
I am surprised at easy and organized Printful is to use. There are many useful videos to show you how to do everything. It has exceeded my expectations!
Jan. 28, 2021
The app is great for integration. I tested a product and it was fulfilled quickly, arrived on time and the t-shirts are printed extremely well with excellent quality.