Printful: Print on Demand
Sell custom print and embroidery items with no upfront costs
Rating
4.7
feedback
3,205
chart
#583
All reviews
Review RSS Feed
June 9, 2021
The ease of use with this app has been great. Really easy to upload designs, and helpful that they work so well with shopify.
June 9, 2021
Printful is amazing. The products are superb and branding them is easy. The shipping is second to none. Everything about Printful makes me smile :)
Using app
Over 2 years
Total reviews
7
Average rating
5.0
Sept. 13, 2024
Whenever I need clarification of an issue concerning my business, Printful has always provided me with a thorough addressing of the issues that are important to me. I am extremely thankful of such assistance along the way.
June 7, 2021
I have used the app for over a year now. It provides great options for POD and suppliers to create your imagination. Fair pricing that is comparable to other POD services. I like the layout of printful and how easy it is to navigate, save and create what I want.
June 3, 2021
I've used this app to offer other merchandise on our store. The app is intuitive and easy to use. The support is very helpful and the response times are very short. I'd highly recommend this app for all your merchandise needs.
June 1, 2021
This app is so easy to use. Very beginner friendly. Products are produced at high quality. I love it
May 29, 2021
We are so glad we chose Printful to print and ship our mugs, prints, tote bags, and t-shirts. The products are good, the customer service is excellent, and it is relatively easy to create products. We definitely recommend Printful.
May 24, 2021
I enjoyed using the app. Had a brief hiccup with the steps needed for fulfillment. The real issue is regarding tax. For some weird reason, I have to pay tax as a reseller to states other than the one I reside in. I purchase from manufacturers all over the US, but as a reseller, you should never have to pay tax. I contacted customer service and all they did was refer me to a link on their site.
Hey there! Thank you for your feedback. Printful has nexus in 38 states, which means that we are legally required to pay sales tax for everything that we sell to you that goes to one of these states. If you are a reseller, you can submit a resale certificate to us, including alternative documents to cover other states, and we won't charge you sales tax for those states. More information on how to submit a resale certificate and alternative documents here. https://help.printful.com/hc/en-us/articles/360014009900-How-do-I-submit-a-resale-certificate-or-tax-exemption-certificate- https://help.printful.com/hc/en-us/articles/360014069579-What-are-alternative-documents-
May 22, 2021
Can I do almost everything I want to do? Mostly. Am I ultimately happy with Printful? No. If you want to create and sell basic medium-quality items across a broad spectrum of products, you're covered. But if, for example, you want to produce super-high quality items that truly represent your brand (I'm an artist), then you're out of luck. The product creation UI is utilitarian at best. File uploads limited to 200mb, print quality limited to 300dpi (including posters), customization tools that only allow for the most basic and sloppy placement options - there is no pixel-perfect placement, there is no actual product measurements, you can't turn snapping on/off, etc. - no undo, no saving state, etc., and so many other limitations that it's an overall frustrating experience. And when you have a complex problem you can't count on customer service. When some of my art was printing pixelated I was first told "it's your art" (it wasn't), it's an anomaly (it wasn't), and then... "We don't know what happened, but it won't happen again" (it did). If something is damaged in shipping they easily take care of it, but anything beyond the most simple issues are challenging to solve. And oh... they ship products to customers via DHL, at least in the US. Yes, really. With all that said, there isn't another service that has the overall offering of Printful and it has one of the best integrations with Shopify, so it's the devil you know. I'd switch if there was something across-the-board *better*, but nothing is decidedly better across the full spectrum of Printful's offerings.
Hi! Thank you for your detailed review. We wanted to address some of your concerns. Please note that due to human hands being involved in the fulfillment process, some placement discrepancies are acceptable, therefore having a precise design placement would do no good. Of course, we are always working on improvements, but our machines are set up in a certain way, so there are file types that we don't recommend, same applies to "heavy" files because they won't turn out the same way you see on the screen. Please note that mockup images are computer-generated and are by no means 100% accurate representations of the final product. We use several shipping partners, including FedEx and USPS within the US, the chosen carrier depends on your location and other factors. Thank you for understanding! You also mentioned issues with how the design looks, in some cases it can be your files, sometimes it can be a technical glitch, however, if that repeats, we do encourage you to check in with our support team so that information can be forwarded to our developer team. Thank you! Overall, thank you for sharing your experience. We are constantly working on bettering our services, on adding more products to our catalog for each taste. We are proud of how our product generator works but as you noted, there can always be something that can be added or changed. If you have any additional suggestions, please don't hesitate to check in with us at [email protected] -Renate
May 12, 2021
Love the site so easy to use and integrate into your site. Also, the diverse choice of products to choose from at a fairly reasonable price is nice, a little on the high side when you figure out your profit margins after tax and shipping but better than a lot of other sites.
May 7, 2021
Depending on what you want, you might find your self happy with you can do with printful. I would 100% avoid their embroidery. It is very unpredictable and doesn't seem to reflect the print area the designer shows. It would seem as though they have 0 quality control when it comes to what they send. I've had ordered sample of my own shirts only to have them come to me on the wrong garment in a color i wasn't offering. I've also had the wrong size shipped to me as well as my customers. If you're a gambler then I would recommend the bella canvas shirts as they seem to not fall apart or shrink. The color quality has loss and the detail will be lost on some of your designs. I would keep your hopes low and be surprised.
Hey there! Thank you for taking your time to review us. We pride ourselves on providing quality products and are sad to hear about your experience. We will always take full responsibility for any fulfillment, stock, manufacturer errors made, and offer coverage. Make sure to submit a problem report or reach out to Customer Support via live chat or email [email protected] so we can offer a solution. -Liva
May 5, 2021
I've dreamed of owning my own store for 5 years but I didn't have 6 digits to invest. I recently learned about POD. Thank you Printful for making this so easy!
May 18, 2021
Super nice to use Super simple Super good tutorial videos Good Support Super good product quality I recomend this app to everyone awesome
May 2, 2021
Great app. Easy to use, smooth process. Customer support always respond at least within the hour, most times instant. Can't fault it really - just wish you could add multiple variants of the same colour to the same product listing.
Hi! Thank you for your review! Even though you can create multiple variants under the same listing for certain products, you can still create the product in Shopify first (with all the colors/sizes/designs) and then manually sync all these variations in Printful. It is more work, however, then you have complete control over the products you sync to the ones you created in your store first. For additional help with this, please check in with our support team at [email protected] - Renate
May 1, 2021
Wanted to use this service because I've used it before but now that I want to it won't even load on Safari
Hi! Thank you for sharing your feedback. Please make sure that your browser is up to date, which could help resolve any issues. We also recommend using Google Chrome as it is more compatible with our platform, although it should be working with all browsers. If you are still experiencing some issues with connecting, please reach out to our support team at [email protected] Thank you! - Renate
May 1, 2021
I use printful because the lay out is clean and easy to maneuver. Customer service response is super fast and helpful.
April 28, 2021
I started my new online business last year 2020 called @sneakerdecorum, and Printful is by far one of the easiest ways to print on demand!
April 23, 2021
II am using this app now since two years and i really like it. The designer, the variety of Shirts, Hoodies etc. Totally recommend this App!
April 20, 2021
I've experienced Printful's integration with both Shopify, and also with Squarespace. The Shopify integration beats the Sqsp one hands down. Easy, quick, and also easy to edit products, even after the initial upload. Thanks Printful!
April 15, 2021
Amazing service! I sell larger volume but I didn't start out that way...once I did I got my own Printful customer success rep and I can't even think of how many opportunities Printful has arranged for me. Great printing, shipping and customer service!!! 1 million stars! :)