Printful: Print on Demand
Sell custom print and embroidery items with no upfront costs
Rating
4.8
feedback
3,024
chart
#537
All reviews
Oct. 5, 2019
Very user-friendly, and quick to learn. I would recommend to others. However, I would like to a button that would convert a graphic into black or white so as to be placed on both black and white t-shirts.
Thank you for your review, we appreciate hearing from you! I wanted to thank you for offering your feedback and offering this suggestion. We are certainly looking into ways to improve our mockup generator and this sounds like a pretty cool feature. I suggest you to submit this idea to our feature requests here: https://www.printful.com/feature-request for a community vote! If you have any additional feedback, be sure to reach out to us at [email protected]! - Vita
Oct. 1, 2019
Great integration. Not sure how to add variants without having to re-design the mockup shirt. Wish there was a way to add colors and/or sizes without having to go through the entire mockup process. Other than that, Printful has been a great way to get my brand off the ground without having to fund an inventory to start.
Thank you for your review, we truly appreciate your feedback on your experience and suggestions on how we could improve the product creation process! I wanted to let you know that we have also recently added product templates (see FAQ here: https://www.printful.com/faq/getting-started/438-what-s-a-product-template-and-how-does-it-work-) and we hope that this will also improve the product creation process for you. If you have any additional suggestions or questions, feel free to reach out to us at [email protected], we'd love to hear from you! - Vita
Sept. 26, 2019
I love this app! Useful for all my online ecommerce needs and never fails to keep improving. Always impressed when I log in to find new products added, along with new helpful integrations that continue to easily help me upload and mock-up anything I can imagine. A big bonus of Printful is that it syncs fantastically with my shopify store, even providing live updates on available inventory. Five star experience in my application and setting, I can't wait to see where Printful goes next!
Sept. 25, 2019
This is my go-to app for my apparel company. At least until I get large enough to potentially contract directly.
Sept. 18, 2019
so far so good and i love the thin hoodies so i will expand my brand i am just starting my clothing store so the chat room interaction was also interactive fast and helpful
Sept. 17, 2019
So easy and nice to work in this app. Great features and easy to use and get help if you need it. Love how it all works.
June 18, 2020
Review #2 I have orders that have been waiting way past the fulfillment days more than 28 days. Instead of making sure my orders will be processed in a timely manner all they do is send a generic message. They have not been properly marking my products as shipped. Leaving customers wondering why they haven’t received a tracking number. I have my account automated so they can properly process my orders which they have been doing a poor job. Review #1 The 'quality control' feature must be the biggest scam feature that Printful has. I don't think caring humans even check the products. I have contacted them multiple times about embroidery orders such as snapbacks being mailed completely damaged. Their machines do not seem to handle simple jobs, they are shipped with unreadable text. I have custom orders that have been shipped twice in terrible quality. It's an embarrassment when a customer has to receive damaged merchandise twice.
Update: Hi, thank you for your updated review! We are very sorry that the orders are experiencing fulfillment delays! All of our teams are working diligently, but production delays are currently expected. We hope to catch up with the order volume soon and we recommend following our updates on this page: https://www.printful.com/covid-19. We are sorry to hear that there is an issue with the order status updating! We will follow up with you to gather more details on this problem and we'll assist with resolving it! Original response: Thank you for your review, we appreciate your honest feedback! We're also sorry to hear that your experience with us has not been positive, but hope that we can improve it moving forward. I wanted to assure you that we take pride in the high quality prints and products we offer and take your reports of fulfillment issues very seriously. I understand that you are currently in direct communication with our support team and I hope we can come to a solution which would fit you best. If you have any additional feedback, as well as any questions or concerns, be sure to reach out to us at [email protected], we'd love to hear from you! - Vita & Zana
Sept. 6, 2019
Integrates so seamless its hard to believe in a few clicks you have a store up and running. My go-to for almost all my products - hope you guys keep adding more!
Thank you for your review, we appreciate it and look forward to our ongoing collaboration! I invite you to submit your suggestions on new features and products we should add to our feature requests here: https://www.printful.com/feature-request! - Vita
Aug. 28, 2019
This service makes it extremely easy to offer apparel in your store. Great service! Highly recommend.
Aug. 26, 2019
I use this app to supply POD services and easy to use. I would like to see more colors for certain product.
Thank you for your review! We truly appreciate you taking the time to review us and for leaving your suggestions. I recommend to also add them to our feature requests for a community vote here: https://www.printful.com/feature-request! :) - Vita
Aug. 22, 2019
A great app that syncs well with both Etsy and Shopify, saves a lot of time in my e-commerce workflow.
Aug. 17, 2019
Love it! Easy to use, great products, great pricing. I started using it a few months ago and it only took about 5-minutes to get set up and to learn how to use. I love it!
Aug. 13, 2019
its made things much easier for me, wish i could buy multiple samples at a lower cost but all in all its helped me curve my budget tremendously
Aug. 11, 2019
Printful's quality of products are fantastic. My customers love the product! I am a professional textile designer with over 30 years of experience printing. Ilove how easy it is for me to design very complex prints and artwork and have the designs turn out fabulous. The customer service team is awesome!
Aug. 8, 2019
It helped me add the products I was looking to add to my store. I like that I could add tags and collections before pushing to my store.
Aug. 6, 2019
The integration is seamless - everything is up and running instantly. We had no roadblock in the integration process even though we are noobs at this
Aug. 3, 2019
I like what they are doing, HOWEVER I would love to see more BLACK and plus size models. That's my only concern here. I would like to see all races. When I was chatting with someone on printful all the could do was recommend me to go elsewhere to find people of color (THAT WAS THE TERMINOLOGY THAT WAS USED. smh. A little disappointed. A big change is need here. Thank you! The revised the post and the original response they gave me.
Thank you for your review, we appreciate hearing from you! We're truly sorry to see that you have encountered these concerns with our services. I wanted to let you know that we do have diverse mockup models on quite a few of our products. You'll be able to see this when browsing products in our product catalog here: https://www.printful.com/custom-products We are also working on adding even more diverse mockups to our catalog in the future. Feel free to reach out to us at [email protected], if you have any additional feedback, as well as any questions or concerns! - Vita
July 30, 2019
The printful app is very easy to use to create products for my shopify store. You can have a product up and running in no time.
Aug. 1, 2019
UPDATE 2: Back to 1 star. I am very shocked with how the customer support handles problems. UPDATE, bumping my 1 star to 2: The short of it is Printful might be totally fine for you if you just want to slap some designs on t-shirts and then sell them on Etsy without any regard for quality. But if you want to start a brand and are concerned about quality, this probably isn't for you. The main reasons for this are: poor customer support, a painful mockup editor experience, and a lack of variety in the t-shirt options (not enough heavy cotton a la streetwear, too many soft fitted tees that warp/stretch/don't last). The editor in particular is rough. Using it is a painfully haphazard experience. For example, if you have different versions of the same design (i.e. the same design in white (for dark shirts) and the same design in black (for light shirts)), you have to manually re size and position them separately. The grid is useless for getting the placement identical between these two designs, so you wind up having to move things just a touch, save, check the mock up, then go back and adjust again if needed. Either that or you can settle for your customer clicking between product images and noticing that one design is slightly higher than the other. A small thing to notice, but it makes a world of difference in presenting your brand in a professional way. A good brand should have consistency and avoid simple mistakes like that. And then when it comes to resizing the image, you have to drag the corner of the design while watching the DPI go up or down. Thing is, it doesn't go up or down by 1 DPI at a time. If you have one design perfectly placed and sized at 377 DPI and now you're trying to match another design identically, the DPI will constantly jump between 373 and 378. Again, resulting in a difference that is super tiny, but makes a huge difference in your brand image and consistency across product variants. Other limitations of the editor include not being able to edit the design on the mockup that you will actually use. Let's say you want your mockups to be flat product shots. You'll still have to edit the shirt on a doofy looking model. This again results in too much work between editing and understanding how your final product will look. If you want to get artsy and do a black design on a black shirt, your mockup will be a plain black shirt--no design in sight. Even in other cases (not pure black ink on black fabric), large areas of black in a design will be replaced with the fabric of the shirt. The problem is, that's not how the actual product will look. The black will be printed (that's the beauty of DTG, no limitations on screens like screenprinting), but that means what your customer sees on the mockup vs what they will actually receive after purchase look totally different. I'm hoping for improvements in the future. If I'm so frustrated, why do I continue to use it? Because it does the bare minimum for now. For now is the key there. Right now I'm using Printful as a foundation for building my brand with limited capital, but if my brand grows to a point where I can leave printful OR if competition springs up that can address these issues, I currently don't see many compelling reasons to continue using it.
Thank you for your review, we truly appreciate you bringing your concerns to our attention! We are constantly working on improving our mockup generator and your feedback certainly helps. I'll reach out to you directly for some additional details on these concerns. :) - Vita
July 26, 2019
This has been the most important component for developing my online store. I am excited to see how everything progresses THANK YOU
Thank you for your review! We're glad to hear that your experience has been positive thus far and look forward to our ongoing collaboration! :) - Vita