Printful: Print on Demand
All reviews
Definitely recommended. Nice variety of quality products. Easy to use templates help getting the right size images for printing.
Awesome app and easy to use. Great customer service and product. Integration works seamlessly. User friendly dashboard with loads of information to help set you up.
Increasing my original rating from two to three stars because Printful has made the print files available on paid orders and I appreciate the time they took to respond. Pros: the design interface is easy to use to make product templates. The packaging once it is sent to your customer is customized with your brand. Cons: Shipping is not optimal, think about two weeks from order, and it is expensive. There doesn't seem to be any option for expedited shipping unless you are using manual orders. The models for some of their mock-up shots are in awkward positions that don't really showcase the product, or the models are wearing clothing over the product in the mock-ups. You can only download print files that use Printful's free design elements, if you have a paid order for that product. The sizing charts that import to your store for many of the clothing products are based on measurements taken of the product if it is laying flat, including the chest measurement. This makes no sense. Most clothing size charts offer circumferential measurements, its best to build your own using Shopifies MetaFields
Hi there! Thank you for taking the time to leave a review about your experience with Printful. Expedited shipping option is available only for manual orders, Shopify’s “Shopify” and “Advanced” plan users. The prices are based on real-time pricing of the carrier, but this option is available when specific technical requirements are meant from the platform (how it is for specific plans). We do our best to upload new mockups as regularly as possible and we take into consideration all feedback provided from our customers. You can also upload your own mockups to your store or use a third-party mockup generator to better showcase the items you offer. Please note that print files can now be downloaded from paid orders in your Printful dashboard. Thank you for sharing your concerns about the sizing charts. This information is provided by the manufacturers and in most cases you can see both - measurements of the product laid flat and the body measurements to ensure the best possible fit. We appreciate you sharing these points as we are constantly working on improvements and making Printful easier to use. Thank you!
Poor quality embroidery on overpriced items matched with the shipping speed of the early 2000's is bad enough but when there is a problem Printful doubles doen and provides exceptionally awful customer service. Not selling any products would be more profitable than working with this company. Shopify should be ashamed they allow this company kn the platform.
Hi there! Thank you for taking the time to leave a review. We're sorry to hear that you have not been enjoying your experience. Upon taking closer look at our communication, we couldn't locate a recent problem report regarding embroidery quality. We always suggest submitting problem reports in such cases as that helps us understand what can be improved in our fulfillment process. Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator. There are also additional one-time fees for embroidery designs as we need to ensure that your designs fit our embroidery guidelines to achieve the best possible outcome. Shipping speed depends on various factors, including the fulfillment facility since we fulfill orders worldwide, however, we are working with our carriers to improve the speed. We sincerely appreciate your patience!
Fast, easy, variety in products, and great quality! Everything I've ordered has arrived swiftly and I love the ease and freedom this brings my online business!
From the time I started my Shopify business there was Printful…to be precise The Printful! The platform maintains a smooth interface with my Shopify store, making them tops as a preferred Shopify app, for quality products that will truly help you express your brand.
Subpar customer support. Its not even worth going into detail anymore as I have updated this review many times and never for the better. This company would not be bad however when you have an issue such as products that never get handed off to the shipping company after shipping labels are created and angry customers who by all standards should have received their order yesterday, and they are unwilling to do anything to help you maintain a positive image with the customer as they site "policy" as the reason for not doing what most companies would deem more than reasonable to provide a solution to a problem even if it requires a small amount of flexibility. They have no problem at all when you take the loss for their mistakes. And it's impossible to get a manger involved who can actually make things happen and approve reasonable requests as the "customer support" team will not escalate major problems when asked.
The Printful app is easy to use. Customizing products was simple. Adding them to my stores was quick. I have ordered several samples and have been very happy with the items.
Anyone giving this service more than a star doesn't sell more than 2 shirts a month. We spend about $4,000/month with Printful and they couldn't care less about us. Imagine if YOU had a customer paying you $4,000/month and you had a rough 100% markup like they do. About 15% of the orders have one issue or another. Packages lost, that Printful has refused to replace, because they can't be bothered to submit a ticket with USPS. Designs printed on the wrong side of the garment. Holes in garments. Sending products to your customers from other shops, instead of yours and some of the things they've sent have been humiliating and we've had to explain to the customer how it wasn't one of our products. I could write an entire novel with all of the issues we've had. I make a point to let them know about every single issue that they cause in hopes of their service eventually improving and they've BANNED us from their live chat, because there are so many mistakes made and they clearly don't want to hear about them.
Hi! Thank you for writing a review. We're sorry to hear about your experience with us. Please know that it has never been our intention to inconvenience you. We have certain policies when it comes to shipping issues and each case is reviewed individually. While our prices may be a bit higher than other providers, our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator. We're thankful you are taking the time to report each mistake since we are constantly improving based on your feedback. We ship out thousands of orders each day from each of the facilities, so some errors can happen but we do take responsibility for them. Please note that users are not banned from chat, our chat at times is not available due to long queues, however, we are available via email 24/7 Thank you for sharing your concerns, they help us look into situations closer and improve the services we offer.
This is the best Print On Demand ever! The products are of good quality and the support is excellent and fast.
I made design i made everything so that it fits good, but when i press the button of selling nothing happens, it does not add on store it is not opening new window, the buttonn makes nothing, so the app is not working
Hello! Thank you for your review! We're sorry to hear that you're experiencing some trouble adding products to your store. We see that you've reached out to our support already and hope that the issue can be resolved soon!
I just had my first order go through Printful and fulfillment was declined. I have no idea why and there is no real customer support. Because the order was placed thru Facebook, I can't cancel that portion of the order and Facebook will not complete payment. it is a real cluster and there is no "help guide" that deals with my specific issue. I sent two emails, and requested support thru Shopify, but there is no way of even knowing if your email was received because they don't even acknowledge receipt! EXTREMELY DISAPPOINTED!!!!
Hello! Thank you for your review and for sharing your experience! We're truly sorry to hear that you're experiencing some trouble with the order import! To ensure that the orders can import to Printful after the new update, please ensure that you've enabled to track quantity and set that inventory is managed by Printful. We see that you're in direct contact with our support team and we hope that the issue is resolved soon!
Printful has been fairly easy to learn for me. I'm 64 - nothing like starting late, right? So far, I've been very happy with the platform and the ease and speed with which it integrates with my Shopify store. Give it a try!
Printful is a one stop shop, everything you need or need done they can do, I had such a hard time figuring things out but their support team worked with me until I got it, thanks to someone named Javier who sent me a step-by-step link, it explained everything I needed to know, a big thank you to Javier.
I think that Printful is one of the best Print On Demand Apps. Five years ago my son told me about this App and I was impressed with want I discovered. I opened an Account with Printful and designed approximately 20 products utilizing their clothing items and mockup along with my own fabric print designs. I then decided to open an online store with Shopify and integrated the product designs. Printful products are top quality and when I have had disappointment with my Printed product they were extremely helpful in sharing information as to how to perfect my files for sublimation. The Support team is courteous, thorough, and helpful resolving any questions. My customers have been satisfied with their purchases that are delivered to them in a timely manner. When the products change Printful is good about finding an alternative that is just as good or better. They also keep us informed as to any changes. In addition, the mockup process and import into Shopify has been improved and is always accurate. Recently I have especially liked the lifestyle mockups. They definitely help to market the products to the public in a competitive professional manner. Thanks Printful. I look forward to the continuing relationship. Drest Connexions LLC United States
I have used printful for 3 years and have been very happy to date. Recently however they have updated their app due to a permissions change on shopify and following that update my set up has been broken with products showing as out of stock, orders not syncing and no guidance from printful on how this change needed to be managed. I cant seem to ever get anyone on chat at the moment and the emails back and forth don't seem to appreciate the seriousness of this situation that I am sure others are experiencing.
Very positive experience and happy with the overall output. The integration was simple and fast and very easy to set up. The margins are ok, once i figured out a good shipping rate model. Helpdesk was very easy to reach and responsive and Printful has a ton of options in terms of products. I have about 40 choices on my website, and most have been well reviewed. Only 1 product order was messed up in the first 30 days and Printful immediately corrected. I would like to see more options on Gym Wear !
Like everything about it so far. Makes it super easy to design merch and get it uploaded to my store. Look forward to many more orders. The shirts I have ordered have been great quality and super soft. I am not expecting to make a lot of profit on these since I use them for advertising. I don't know If I would base my entire store around printiful due to the cost to profit based off price. I am happy with what I use it for though.
The prices for products are so high it's impossible to make a decent profit margin without buying in bulk.
The design generator works great!! The proccess is fairly easy to navigate, so you spend more time creating your vision.
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