Printful: Print on Demand
Sell custom print-on-demand items on your store | Printful
Rating
4.6
feedback
7,006
chart
#105
All reviews
Rating Breakdown
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June 9, 2021
The ease of use with this app has been great. Really easy to upload designs, and helpful that they work so well with shopify.
June 9, 2021
It's so adventurous to use and functions great in terms of logistics. Easily Top 5 POD resource providers.
June 9, 2021
Printful is amazing. The products are superb and branding them is easy. The shipping is second to none. Everything about Printful makes me smile :)
Using app
Over 2 years
Total reviews
7
Average rating
5.0
Sept. 13, 2024
Whenever I need clarification of an issue concerning my business, Printful has always provided me with a thorough addressing of the issues that are important to me. I am extremely thankful of such assistance along the way.
June 8, 2021
So fun and easy to create merchandise for my readers to enjoy at home, at school, or even at work! Seriously loving this app!
Using app
8 months
Total reviews
2
Average rating
5.0
June 8, 2021
This is an update to to repsonse I just got and to the e ail as well. I stated in both my review and email the EXACT issue I was having with Printful and what it was doing. And both this response and the email response said, and I qouted ! " We don't see you store on our shop, please make sure it is synced to printful". Ok, I said it once and I'll say it again! You guys are f******** idiots! If I write to you saying that my store WILL NOT sync to printful. And I'll say this again so maybe youll undertsand. " MY STORE WIL NOT! SYNC TO PRINTFUL !!!!!!! Then why WOULD you be able to see it ????!!!! The answer is you wouldn't !! So instead of the response I got, maybe you should include advice of help to FIX the issue instead of the smart ass reply I got. But then again you guys arent to bright. So again! I won't be using printful again. this app is crap. do not recommend and doesn't matter if they respond to this or not, I will never use it again. Complete waste of my time! Fix your site and get it straight before putting online for people to use!
Hey there, Thank you for your review! I'm very sorry to learn that your time with us has not been the most positive, but we are constantly working on improvements! Please reach out to us directly via [email protected] with more detailed information on the issue and we will do our best to get it resolved as diligently as possible. Hope to hear from you soon! - Elina
June 7, 2021
I have used the app for over a year now. It provides great options for POD and suppliers to create your imagination. Fair pricing that is comparable to other POD services. I like the layout of printful and how easy it is to navigate, save and create what I want.
June 6, 2021
I am happy with this append I have beeb using it for a few years now. They have good quality, decent price, fast response, & are they easy to use.
June 5, 2021
I really like how easy this app is to implement. The customer service is awesome! I am enjoying the service very much and look forward to making more products in the future.
June 3, 2021
I've used this app to offer other merchandise on our store. The app is intuitive and easy to use. The support is very helpful and the response times are very short. I'd highly recommend this app for all your merchandise needs.
June 3, 2021
I've used this app the first store I had and it did great. Even better this time around. This why I give them my five star review
June 2, 2021
Great app, bit expensive but for the money you receive high quality products which are shipped quickly and don't take more than a week to arrive.
June 1, 2021
Really poor customer service. They make thousands of dollars through my stores each month and then once in a blue moon when I ask them to reship an order ($15-30 their cost tops) because of package theft or something of the like, they tell me to go pound sand. Their customer service is way below average to industry standards.
Hi there, We're sorry to hear your experience with Printful has not been the most positive, but we hope we can improve it moving forward! We partner with a variety of delivery services, which deliver shipments across the world and we trust these carriers to provide us with accurate delivery updates. If the package was marked as delivered by the carrier, but you have not received it, we suggest reaching out to the carrier for more details on its delivery. You can see our FAQ on this here: https://help.printful.com/hc/en-us/articles/360014066339-what-happens-if-a-package-wasn-t-delivered-to-my-customer-but-the-tracking-states-that-it-was- However, we are always ready to take full responsibility if a package is lost in transit and this is reported within 4 weeks from the estimated delivery date. Regarding the situation with your orders, we would definitely like to take another look at this to see what may have happened here. I will follow up with you directly to gather more details on this! - Elina
June 1, 2021
It's easy, the products are great and we couldn't be happier! From start to finish we've had nothing but positive experiences and even started using the in house design options!
June 1, 2021
This app is so easy to use. Very beginner friendly. Products are produced at high quality. I love it
May 31, 2021
Service is unmatched. Everything I ordered and my customers order from my store and Printful is always worth it, Fastest shipping service if you ask me. Great Company to be with.
May 31, 2021
Printful is nice and easy, but could be a lot better in a bunch of ways. For the most part, it’s set it and forget it. HOWEVER, I ran into several issues in the last few months and Printful’s support is miserable. They are responsive, sure, but that doesn’t matter at all since they aren’t actually helpful at all. Several times I was left figuring huge issues out on my own. Orders stopped syncing at one point and never got any help from Printful other than “lol sorry. Hope you fix it!” A shirt size went out of stock, and I never got a notification. Printful said it would automatically restock when it was stocked again. Cut to 3 months later and I had to find out on my own that the product was back, had to remove all products, and manually add them all back. This wouldn’t be that big of a deal if support was helpful, but again, they are miserable. And the profit margins aren’t nearly enough to make it worth the hassle.
Hey there! Thank you for your feedback. We're sorry to hear that you didn't have the best experience with our Customer Support. We've reviewed the communication, and indeed, we could have done better. We hope that we can improve your experience with our services moving forward. Please reach out to us via [email protected] if you have any additional feedback, as well as any questions or concerns.
May 31, 2021
Over the past 8 months, I've tried a variety of POD vendors and Printful is definitely my go-to. I've reached out to their customer service one time and received a timely response, but am most impressed with their turn time on the orders. In addition, they have a great selection of products to choose from. Although I don't have high sales, Printful is definitely 90% of them.
May 29, 2021
We are so glad we chose Printful to print and ship our mugs, prints, tote bags, and t-shirts. The products are good, the customer service is excellent, and it is relatively easy to create products. We definitely recommend Printful.
May 27, 2021
great print on demand app! thanks for awesome service. wish you would add custom shipping boxes as an option
Hi there, Thank you for your review! We're so glad to hear you've had a positive time with our services, and we definitely look forward to continuing our collaboration! We currently do not offer the option to use custom packaging for customers' orders, however, this is something that we are looking into for the future. We truly appreciate your feedback on this and if you have anything else to share with us, feel free to send us an email at [email protected]! - Elina