Printful: Print on Demand
Sell custom print-on-demand items on your store | Printful
Rating
4.6
feedback
7,013
chart
#106
All reviews
Rating Breakdown
Review RSS Feed
Nov. 9, 2020
I enjoy Printful, because of the quality and variety of their merchandise, relatively low prices, simple product creation and responsive customer support. However, there is one thing that I didn't like and that's the problem of product syncing as it essentially forced me to redo all of my various product variants just so that they would be synced and I could sell them.
Nov. 6, 2020
Un desastre, tiempos de entrega muy largos. No respetan los tiempos de entrega que dicen tener. Si estás pensando en vender tus diseños con esta empresa, no lo aconsejo para nada.
Hola! Gracias por tu reseña! Lamentamos saber que tu experiencia con nuestros servicios ha sido negativa. - Debido al Covid-19, el envío de productos está viendo retrasos de forma general. En nuestra página puedes ver todas nuestras actualizaciones al respecto: https://www.printful.com/covid-19 Si tuvieras alguna situación urgente o pedido que quisieras que miráramos ya que está por encima de los tiempos que mostramos en nuestra página, no dudes en contactar con nuestro equipo de Soporte directamente por Chat o email ([email protected]) y te contestaremos lo antes posible. Un saludo! - Elina
Nov. 6, 2020
I LOVE IT BECAUSE I TRY TO TAKE MY BUSINNES TO THE NEXT LEVEL AND THIS IS WHAT I LOOKING FOR,SO THANKS MY FRIENDS
Nov. 5, 2020
Like the app a lot. Wish it was better on a phone. Like a mobile version. This would help with updating on the go.
Nov. 4, 2020
I am too much of a noob to know what would be better. I do know I like you better than other POD applications I've installed, and I am very happy with the sample products I have ordered. I am doing all my Xmas shopping in my own store this year.
Nov. 4, 2020
DO NOT ORDER ANYTHING IN BLACK! Initially I would give Printful 5 stars, but the fact that everything I order in black comes out faded now is beyond frustrating. I personally love black tshirts, and thats always my go to color for majority of my designs. Unfortunately everything I’ve ordered lately on black comes out looking washed. This is so disappointing being that the first few items I ordered (in black) were perfect. I’ve tried reach out to their support department about it, but I keep getting “thats expected quality.” So now I’m going to have to find another printer for all of my black apparel items. With Black Friday coming up this is going to throw me off my timeline of ordering samples and preparing content for advertisement.
Hey! Thank you for your review! It is a normal outcome for direct to garment printing that part of the garment may show through the ink. This would depend on two factors: the material the garment is made of, and the color difference between the design and the garment. We would not be able to guarantee the same outcome on different colored products. You can see the most common outcomes with DTG printing here: https://help.printful.com/hc/en-us/articles/360014066599-How-does-fabric-blend-affect-print-quality- Please let us know if you have any additonal feedback, questions or anything else! -Lauma
Nov. 3, 2020
Great Print On Demand app with seamless integration on Shopify that allows customers to customize words on the products! Well done. Also great quality selection of shirts and merch in a variety of styles and colors.
Nov. 2, 2020
Printful always integrates seamlessly with my shop. I've tried other POD providers but they have clunky quirky integrations. If you want a seamless fast, easy to use POD platform, Printful is the one.
Thank you for your positive review, this made our day! We're so happy to hear you are enjoying our services! We look forward to a long-lasting collaboration! :) -Lauma
Nov. 2, 2020
Customer service is horrible! It was much better pre-Covid when you could speak to someone. I've had stock issues and I keep sending screenshots and explaining the problem and the reps keep bringing up a totally separate item which has nothing to do with what I'm talking about. It's like I'm talking to myself.
Thank you for sharing your review with us, we are so sorry to hear your time at Printful has been unpleasant lately, but we hope to improve it moving forward! I was able to find your inquiry and I truly apologize for the miscommunication on our part, we'll investigate this internally to improve our services. I have followed up with you directly to gather more information and hopefully find a solution to your problem. -Lauma
Nov. 2, 2020
Absolute trash. I added a few shirts to our store to give some apparel options. The very first order for a few tank tops remains unfulfilled after 4 weeks. Multiple emails to support didn't address anything and they refused to refund the purchase. Avoid at ALL COSTS.
Hey! Thank you for sharing your feedback with us! We truly appreciate it! I'm very sorry to see your order experienced a fulfillment delay, we understand how unpleasant these can be for you and your customers. Upon further investigation, I see that one of the products did not pass our Quality Control and had to be reprinted, although reprints are prioritized in our system, this may add a slight delay to the overall fulfillment time frame. We have since fulfilled your order and as a courtesy for the delay, refunded the shipping cost back to your Printful Wallet, in the Billing section. Again, our sincere apologies for the delay and inconvenience this has caused you! If you have any additonal feedback, questions, or anything else, please reach us at [email protected] -Lauma
Nov. 2, 2020
Very good app. allowed me to create my store in a very short time. Shipping may use some work though, I wish orders are delivered faster. It takes a while.
Oct. 31, 2020
I used Printful to quickly turn my t-shirt designs into real products. I just got started and already loving seeing my shirts on customers. Thanks Printful for making this Shopify app so easy to use.
Oct. 31, 2020
Love it help me get my clothing line started also have good quality shirts would highly recommend them
Oct. 31, 2020
sehr gute Anbindung, sehr leicht zu bedienen, Preise sind etwas teurer als bei anderen POD-Anbietern, dafür ist die Qualität einfach top und man muss sich da keine Sorgen machen
Oct. 29, 2020
I would not recommend Printful. On my first three test orders there was a problem with every single one. The first hoodie I ordered had the stitching at the seams coming undone as soon as I pulled it out of the package. The second order was an embroidered beanie. It was supposed to be a fish and the stitching went well outside the outline of the fish even though the mockup clearly looked just fine. The third problem was with two different sizes of the exact same hoodie. Both hoodies had the exact same designs on them but when they arrived only one hoodie had the correct color gold text , white the other somehow had white text...I don't even know how they could screw that up when the mockup was clearly fine. Additionally it takes them way too long to print. I made a small order on 10/12/2020 and it took them 14 days to print it! That is absurd! The only reason why I gave them 2 stars instead of 1 star was the fact that they refunded me my money for the first order. I didn't even say anything about the second order and I just submitted a complaint about the 3rd order so we will se how that goes. I highly recommend that you use SPOD instead. Their prices are better, they guarantee 48 hour fulfilment, and honestly I think the quality is much better. I made a test order 12 FULL DAYS after a printful order and they both arrived at my doorstep on the exact same day!
Hey! Thank you for sharing your review! We're truly sorry to hear you've encountered multiple quality errors with your products. We take full responsibility for such errors and do the necessary training to improve our overall quality. I see these errors have been resolved with our customer support team and we'll forward your feedback to the relevant teams! If you have any additonal comments, questions, or anything else, please feel free to reach us at [email protected]! -Lauma
July 11, 2021
Lately, they have been having issues with developing good products, some customers received bad printed products, shipping times are not as fast as they were, prices are expensive, I give them 4k per month and I don't get any kind of support from them, they haven't improved in any important aspect since months. I think if they keep treating customers like that they will keep losing them, but it's their business so. In my personal opinion a good company that is not taking care as they should.
Hey there! Thank you for sharing your review! We're sorry to hear there has been some misunderstandings between our customer support and yourself. I'd like to hear more about your experience, please reach out to us at [email protected] We'd love to hear from you! -Lauma **UPDATE** Hey there! Thank you for updating us about your experience. We're extremely happy to hear that your experience with us has improved. We are looking forward to a long-lasting collaboration! -Liva Update: Thank you for sharing your concerns. Please know that we are constantly working on adding new products based on the demand, you can also participate in this by submitting your requests on our feature request page (https://www.printful.com/feature-requests). Regarding prices, our catalog has a wide range of products and prices but please note that there are no hidden transaction fees for any of our orders and we extensively test all our products to ensure the best possible quality for the product and the print. Also, the prices reflect our 24/7 support, free cliparts, designs and option to edit the designs with our generator. You also noted quality issues and shipping time. Please know that we are constantly working on making improvements in both areas and we sincerely apologize if there hasn't been much improvement for your orders specifically but you can definitely reach out to our support team in cases when orders take longer to deliver or there are quality concerns. Your reports help us work on changes in our system. We sincerely appreciate your patience! - Renate
Oct. 28, 2020
Great service. Great service. Great service. Great service. Great service. Great service. Great service.
Oct. 27, 2020
Integrated my website in two days. Templates and Mock ups literally save you days of time. Returning user from 2014. Great improvement Printful
Oct. 27, 2020
Terrible company! They can't even tell you when a customer's order will ship! I have never heard of a company not knowing their ship times. I specifically asked a chat rep today if a customer places an expedited shipping, how long is it going to take to get to them; overnight, 2 day, etc.? Expedited can mean anything and they could NOT give me a straight answer, only an "educated guess." Are you serious? Does Printful just expect me to tell my customer, "Sorry I don't know when your order will get to you because Printful can't even tell me the shipping times." There website is awful too because I can't even get a straight answer on shipping from there either. There should be no reason why an order is placed on 10.19 and by 10.27 it's still in fulfillment. There pricing is ridiculous! $12-15 for a shirt. I want to keep my costs low and make profit, not have to charge my customers and arm and a leg for something that won't even get to them on time! I plan on removing this app from my shop as soon as I find another company. My customers deserve better and as a small business owner, this isn't it.
Thank you for your review, we truly appreciate it! We're sorry to hear that your experience with us has not been great, but hope we can improve it in the future. We have shared our fulfillment estimates for each product category here: https://www.printful.com/fulfillment-updates It is true that the world is still seeing shipping delays caused by the global pandemic, which is why we have also added information on the possible delivery delays there. Please note that direct-to-garment (DTG) printed products take 2-7 business (Mon-Fri) days to get fulfilled and if your order was placed on 10.19, it is currently still within our fulfillment estimates. We see that you spoke to us via our live chat and we'll follow up with you shortly! :) - Vita
Oct. 26, 2020
The print quality on the garments is really good. I also really like the turnaround time on printing and shipping.