All reviews

Rating Breakdown

  • 5
    82% (5,805 ratings)
  • 4
    7% (522 ratings)
  • 3
    3% (195 ratings)
  • 2
    2% (164 ratings)
  • 1
    5% (353 ratings)
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5 / 5 Share

March 25, 2019

Printful is very easy to use and very high quality! I would recommend this to anyone looking to quickly get a store up and running.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2019

VERY USEFUL, GREAT WAY TO START UP YOUR OWN BRAND AND LET PEOPLE KNOW ABOUT YOUR OWN UNIQUE DESIGN.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2019

I enjoy the ease of use and adding products to my store. Simple, easy and accurate. There is a lot of info on each product and the product reviews are a great way to figure out if the product is for you. Thank you printful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear that your experience with us has been positive and truly appreciate your feedback. :) Feel free to reach out to us at [email protected] with any suggestions, questions or concerns you may have! - Vita

5 / 5 Share

March 24, 2019

Great app. I recommend this to people who want to start print on demand businesses. designing is easy since they let you directly use .ai files. 10/10

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 23, 2019

Printful makes setting up a online store easier. Im still setting up my store and I'm going to test out the shipping and stuff so stay tuned. 3-23-19

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! If you encounter any questions or concerns along the way, feel free to reach out to us at [email protected]! - Vita

5 / 5 Share

April 1, 2019

I love how easy it was to make a design! Also very competitive price! I would recommend this app for any new store! Everything is awesome!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2019

i love it they have really good options and you can use you creativity very nice highly recomended you wont regret it

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2019

The experience is amazing. I'm a beginner and am hoping to get some extraordinary sales in a short time from now. The staff too is very helpful in the setup process.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2019

I used the app in in my Shopify gfiestore.com site. We appreciate the continued excellent service and products.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2019

This app is VERY user friendly. I can create designs and mockups in a matter of minutes! I have absolutely NO design experience but I feel like a pro using printful.

Using app

8 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your review! We're glad to hear that your experience with us has been positive and look forward to our ongoing collaboration! :) If you have any questions, suggestions or concerns, feel free to forward them our way by sending us an email to [email protected], we'd love to hear from you! - Vita

5 / 5 Share

March 21, 2019

I use this app to create my shirts for my website. It’s simple great layout and highly recommend it to anyone. Great features, amazing products and I love the quality of the shirts.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2019

I like how easy it is to navigate! It really makes providing merchandise for your brand very simple!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2019

You guys rock. I have multiple apps for POD. Yours is my favorite. Always super easy. Orders are fulfilled automatically. Receive email right away if any problem. Love it! The reason I need other apps is only because there is some items that aren't part of your product selection, but overall..very nice! I 100% Recommend! :)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2019

I like how I can just edit anything I want and it's so easy to use. I would definitely recommend it to so someone else

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2019

Love this app. Has allowed me to scale my business in a financially efficient and responsible way. Definitely recommend

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2019

The best print on demand service ever! So many unique customization features that help white label and provide a good looking branding to my company.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2019

Excelent!!!!! Its a perfect app to make clothes easy. Very easy to use and excellent quality garments

Using app

11 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 19, 2019

Printful is one of the best POD Services on Shopify. Great service and support. But we need more items for full branding with tear away labels or just no label. There are a lot of people who want run and improve own brand and not just a design on some stuff from manufacturers. We also want to see more Cut&Sew stuff to produce different apparel basics and cool clothing stuff. And we also would like to see more colors of items here in EU. I've tested different POD Apps but Printful is the best one so far. WE STILL NEED MORE BRANDING ITEMS AND OPTIONS TO BUILD OWN BRANDS!!!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

May 5, 2019

Very easy to start with, good online image adjusting to wide variety of products. Everything just works! One thing they could do is have more mockups on some products, there is few products that have only one basic mockup.

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your review! We appreciate your feedback and the suggestion to add more mockups to our offer. Our mockup team is currently working on bringing new mockups your way and we would love to hear more from you on what types of mockups, and for which products, you would like to see us add! Feel free to send us your feedback and suggestions to [email protected], we'd love to hear from you! :) - Vita

1 / 5 Share

March 17, 2019

***Before you choose Printful read this!!*** I cannot for the life of me understand where these positive reviews are coming from as they seem very suspect. To be clear, I did escalate my issues to their management team where I was told politely "Too bad so sad so sorry we cannot guarantee that your design will be centered or placed at the desired height." Full disclosure part of me is hoping and praying that Lauris Libert or Davis Siksnans Printful founders will call me and say they we will fix this, but I'm not holding my breath. ** Oh, and I have hundreds of photos to back all of this up, but let me first try and explain below. First, if your purpose of using Printful is to print a one off collection for your bachelorette party, welcome home party or Congrats on fatherhood then don't read any further, but but if you have fallen (and shame on me,) for the "Too good to be True" deal then please please read on. I fell for the No money needed to invest in inventory, great product selection, and colors. It all sounds so good, doesn't it? Well after hundreds of hours of designing, hours reading how to work with templates provided from Printful, numerous calls with staff and a thousand dollars spent in test samples I found out the hard way that this company is a sham for those who are serious about attempting a start-up company with their DTG printing. What I did: By following the design template I carefully studied the placement of my designs since I would assume everyone wants their graphic to show up on the garment properly, at the right height and center point. Especially when using a crest at the chest area. What I got: Almost all my designs out of more than 30 test shirts were off when using the bottom of the neck collar as a benchmark. Very few were okay but most were off by my placement at an inch and a half. Some were off as much as 2 inches beyond their (post disclosure inch and half claim) One and a half inches btw, would still be difficult to accept. What's even more troubling is when looking at placement was that almost all the designs were not centered, some off by an inch! Even the inside label which I will go into later was not centered. Why? I can take a stab at it and say that the operators are flinging shirts on the machines at a breakneck pace with no care as to where the shirt finally rests. The same goes for the labels mentioned below. Other issues: *Inside custom labels: Very few were centered and the tags were hastily ripped out causing most of the shirts to have their collar seems to split! Seriously!? The whole point fo the tag removal and custom label is to demonstrate quality with your brand. No better way to do that than give your customer a non centered logo with a gaping hole above it where the tag was Ripped Out. I'm with Tongue and Cheek here. *Color prints were inconsistent. Some had specks of color missing, some had faded colors showing ripples in the graphic like the toner cartridge in the machine was almost empty. Uh oh, careless operator. Hmmm. Some had a sheen to the ink and some were flat. This was with the Exact same garment and graphic color too. Now I am forced to delay the opening of my store. I have to now organize photos of all the errors and record notes as to the specific screw ups in order to return the items. All of this will take hours to do. In closing: I guess the only good I can take out of this is that I took the initiate to first test a large sample before I went to market. I cannot imagine what damage this would have done to my brand. The time it would have taken for both me and my new customer's to process returns or worse yet most would have not bothered to return their items at all, rather they would most likely just choose to quietly disappear into the distance never to return again but easily could have left a comment on my site, UGH! Certain death to my business. One last thing Printful I will not quietly go into the night.

Using app

10 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, thank you for taking the time to leave us a review! I’m sincerely sorry to hear that you have experienced issues with the prints! I can definitely understand that this can be an unpleasant situation for you as a business owner and that is certainly not our intention. We work on improving our fulfillment process and other services so that we can deliver consistent quality products. To hear that you have encountered problems with the placement quality is saddening, but we take your feedback regarding this seriously and would like to take a closer look into this. In direct-to-garment printing, it is possible that some placement discrepancies can occur and it is normal since the process is performed by a human hand. While care is taken when placing the shirts on the printing pallet, unfortunately, some human errors can still happen. I can understand that receiving multiple items with placement errors is not what you would expect and the number of the products affected is alarming, so we would need to investigate this further to understand what exactly has happened here. Regarding the inside labels, the tear-away labels should be removed with care, leaving no traces of the removed tag on the shirt and without damaging the quality of the actual shirt. There absolutely should not be any holes in the item after the label has been removed - this is unacceptable and I apologize for this quality! The situation you have described about the inside labels does not sound typical and I would also like to take a closer look at this and review the quality of the received items with our fulfillment team. You have also stated that you have concerns about the quality of the printed colors. Due to the nature of printing, it is not possible to guarantee 100% color accuracy between the colors that can be seen on the screen and what is actually printed. The colors are affected by various factors such as the printing method, material of the product, monitor settings, etc. However, if there is some variance between the same design/colors on the same products, this does not sound normal and should be looked at as well. If there are ever any concerns about the quality of the products or prints, I kindly recommend submitting problem reports for the orders as soon as you notice some issue. This way, we can take a closer look at it and review together with our team about what has happened and how we can improve the process to provide better results. It is imperative that you report your concerns or issues to us as this helps us recognize any problems within the fulfillment process or other services that we have to work on to provide better quality results. Problem reports can be submitted by going to the Printful dashboard -> open the order -> Problem report. I noticed that you hadn’t submitted problem reports for your orders yet, but I would really like to take a closer look at all these products and understand the cause of these issues and find a solution and help remedy the situation. Your time and feedback are very valuable to us and we want to make sure that your experience with our products and services is satisfactory. You will receive an email from us shortly and we look forward to resolving this situation! Thank you again for your review! — Zana