All reviews

Rating Breakdown

  • 5
    82% (5,814 ratings)
  • 4
    7% (523 ratings)
  • 3
    3% (195 ratings)
  • 2
    2% (164 ratings)
  • 1
    5% (353 ratings)
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5 / 5 Share

Aug. 8, 2018

Awesome easy app with basically every resource necessary! And a vast catalog of options! Truly revolutionary service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Aug. 7, 2018

Gave it a try but sorry it's true new business owners...just turn the other way. I love their site, I was on my way to use only them for starters but the fulfillment time is horrible along with the shipment time. I guess I should have name the product Casper because the order vanished in thin air. the tracking number is stuck on pre-shipment label created and Printful swears up and down it is the carrier issue. When I contact them they tell me to contact my carrier. How can I do that if the carrier never received the item? This has been a disappointment but a turn in the right direction for business. I'm glad I discovered this hiccup early, I will no longer be using this vendor.

Store

Brippy

Using app

About 1 month

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 7, 2018

easy to use works as it should, would recommend

Using app

3 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Aug. 6, 2018

New business owners: -Printful does everything it says. Drop shipping direct to customer and great design tools. Honestly they are probably the best option in this space. However, be prepared to face long fulfillment times and angry customers. I would say 35% of all of my orders fulfilled by printful involved customers complaining about the ship times, resulting in many headaches as a business owner. Oh and you might as well shut your store down during holiday season as printful took 3-4 weeks at times to fulfill some of my orders. I basically had to provide partial refunds due to the angry customer complaints I was getting. -So this business model is great in theory, but you won't be able to sustain any kind of growth with it.

Using app

About 2 years

Total reviews

1

Average rating

2.0

3 / 5 Share

Aug. 6, 2018

products are good and integration with store is good. customer service is pretty bad. they don't give a crap about keeping customers happy. probably because they're the only reasonable option out there.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

4 / 5 Share

Aug. 5, 2018

These guys ROCK! Moved from a different POD (CustomCat) because comparing side by side DTG prints, Printful was more vibrant and it didn't have a TON of pre-treat, the other guys was so coated that the shirts looked discolored. The partial and 3D Puff caps... ROCK! These are the guys you want to do snapbacks with, trust me. Tight stitches, tight 3d puff. NFL/MLB/NBA quality stuff. I had those other guys and it was definitely garbage. Having some issues with simple graphics in 3D puff and customer service communication, but overall if you give a sh!t about your brand, the little bit extra you pay is extremely worth it. Would give 5 star but the inside labels are a major pain in the butt, hopefully they figure out something simpler. It's so painful that I don't even offer more colors because of it.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 5, 2018

Horrible clunky integration with Shopify. Email confirmation links to wrong page. No reason for the app to import over 3000 products from my site and then I have to go through and manually tell them to ignore them. Dumb. Worry about your products, Printful. No need to know what else I am selling.

Using app

28 minutes

Total reviews

4

Average rating

2.0

5 / 5 Share

Aug. 4, 2018

I wanted to leave a one star rating so that nobody else knew about Printful!

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 4, 2018

Easy to use. Multiple options to choose from. Love that i can add my own graphics to anything, and the rest is taken care of - super easy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

Great service and very helpful. Thank you so much for giving me an opportunity to show others my talent. Thank you!

Store

C3ron

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2018

Printful is the BEST print on demand service. That is my #1 recommedation for entrepreneurs.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2018

Great app and great support for any problem. Recommend it to anyone who is starting out with Print on Demand.

Using app

About 6 years

Total reviews

4

Average rating

5.0

1 / 5 Share

July 30, 2018

I lost over $500 in goods and given and $8.00 refund for multiple lost shipments on the same day. Three weeks after warehouse dispatch, packages not arrived. First contact customer service said to wait longer and the packages will show up. A week later, second contact, told to keep waiting. Another week later no packages, they ask me to confirm address with the customer. Address confirmed - no errors. Next contact, tell me to instruct my customer to go their post office and investigate. More time goes by, my customer finds nothing. Next customer service contact, Printful will "investigate" and get back to me. Finally they admit the packages were lost. But the shipment is over 30 days old and therefore according to their policy they need not refund me. DECEPTIVE practices by all who "helped" me including representatives: Reinis R., Liene E., Laura V., Maksims S., Etele K., Reinis V., Shree P., Sabine O., Vineta G., Maija S., and Lasma O.!

Using app

10 months

Total reviews

1

Average rating

1.0

5 / 5 Share

July 26, 2018

The Bella & Canvas shirts are AMAZING, print quality on everything I sell has exceeded expectation. Only thing I wish Printful had was stickers because it's so hard to find through Shopify. Also Printful's shipping prices could get high but that's fine with me

Using app

Over 5 years

Total reviews

4

Average rating

4.8

5 / 5 Share

July 26, 2018

Great app, we’ll build website, integrates with Shopify perfectly. They make dropshipping easy. Only issue I’ve had so far I’m not being able to find how to do the inside branding.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 25, 2018

I have been using print sources such as this since 2006, I started with cafepress. I have NEVER had worse customer service. When garment was recieved what should have been gray was actually purple. I contacted them right away, 8 days later it comes down to being told that I need to buy color swatches so that I can match their machines color range. Seriously? (in farness I was told I would be refunded the cost of the shirt, and they would give me the swathes for free after I said I was closing the account) 20 days since the product was ordered this is the resolution. I have since used the same file and had ordered fufilled buy cafepress with no issues, within 8 days from order date. I highly suggest to anyone starting out, before you load your store up and work on your seo, test the product.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

July 25, 2018

Phenomenal to be able to compose with so much power. Best feature is the mockup with the image contoured to match the flow of the clothing.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2018

Daddy among POD apps, the best printing option, and choice in the POD world!

Using app

5 months

Total reviews

12

Average rating

3.9

5 / 5 Share

July 24, 2018

I'm new here but great so far with ease.. no troubles yet... i will order some of my sample products soon... i will update with material and printing results once i get it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2018

Simple to use with a great selection of products. Staff is really friendly and always there to help when I have questions. 5/5 because of how quick of a process it was to set up, great products, fast response to any mistake or lost packages. Overall, best Print-On-Demand site!

Using app

8 months

Total reviews

2

Average rating

5.0