Printful: Print on Demand
Sell custom print-on-demand items on your store | Printful
Rating
4.6
feedback
7,058
chart
#114
All reviews
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Sept. 4, 2017
High quality products with excellent printing and timely shipping...what's not to love!
Sept. 3, 2017
Customer service is horrible. It takes forever for them to ship anything. I ordered some samples so i can see them before i start selling them and i have been waiting almost 3 weeks. Which i fear might happen to my customers. Im definitely switching to a different service this is the worst app
Sept. 3, 2017
integration, integration, integration! I LOVE THE WAY THAT PRINTFUL AND SHOPIFY INTEGRATE SO SEAMLESSLY
Sept. 2, 2017
I normally do not write negative reviews but I'm so furious with the horrible fulfillment time that my very first customer is getting, or not getting if you want to get technical. So, basically my very FIRST customer ordered a shirt on Aug. 23rd. It is now Sept. 2nd and the shirt is still in the printing stage. The ship out time on the order says between Aug. 29th & Sept. 1st. So of course now it's the weekend and I suspect at this point it'll be another week. It's come to the point where I feel I have to offer this customer a free product from my other collections due to me and the customers inconvenience. This is completely unacceptable and I keep getting the run around on why it hasn't been printed and shipped yet. They told me the tshirt when printed over 4 times, didn't meet their quality control, but the strange thing is this shirt had been ordered after hers and theirs went out the next day after they ordered it, the same exact Tshirts! No quality issue there. Not to mention that I ordered 3 samples of this exact shirt design and everyone received them in a decent time frame without issue. Incidents like this make me want to try other print on demand services or just print ourselves but I've been trying to be so patient but my patience is running very thin right now. I could see if maybe they offer a print/delivery policy something similar to dominos pizza where if it's not delivered within a certain time frame your pizza is free lol... but nothing! No apology, no rhyme or reason, just nothing except for you and your customers to wait for something they paid for. I've put ship times on my website in regards to lengthy times just as a precaution but it's now been 10 days plus the weekend, plus the Labor Day holiday, and hoping they send it by Tuesday Sept. 4th will put this order at 13 days and that's "IF" they ship it on Tuesday. So messed up, smh.
Aug. 31, 2017
Printful made this possible by the simplicity of the page and generator. I was afraid of deciding on creating t-shirts and build an online business until I realized it can be done by programs like this. Much appreciated and look forward to continuing to work with you guys!
Aug. 30, 2017
Setting up shipping is extremely time consuming and i rather find some other provider
Aug. 30, 2017
Printful app works great. Easy to use and integrate with Shopify. Definitely would recommend to others.
Aug. 29, 2017
So easy to use, and perfect for anyone from start up to experienced sellers..
Aug. 27, 2017
Charged me for two products that I never knew were synced. Wouldn't give me a refund. Horrible customer service agents, do not know English and common reasoning. You're better off printing yourself. Quality control is horrible too. Their prices are honestly outrageous, I can get a shirt printed locally in Canada for $11 per shirt on a 24 shirt order and it costs $22 per shirt on printful. (Also cost me $48 for a hoodie - how can you make a profit on that) Add on the fact that the quality is horrible and it takes forever for international shipping. I would not recommend, maybe use it to test out a design but take things over after that our use something like teesprings. Plenty of better opitions. You will not make a steady profit with this company. I'd advise you to take a look at the negative reviews and the fourms around the internet and make your own decision. (Many shopify reviews are left with the promise that their SEO scores will be increased)
Aug. 27, 2017
App is very easy to use. Have great support and really big selection of articles.
Oct. 4, 2017
I started with Printful as it had the best reviews on the 9.99 lite shopify plan.....and the reviews are really truthful! I have not had an issue with Printful and the their chat customer service was superb! Highly recommended!
Aug. 23, 2017
Very easy to use. I love that customers can leave a review about each product. It's nice to know how items fit certain people. It's one of the main reasons I stayed with this company!
Sept. 15, 2017
Quality control - TERRIBLE. Sizing - TERRIBLE SHIPPING to CANADA is costly and takes FOREVER SIZING - their consistency with sizing is not good. I ordered samples in the leggings and fitted dresses to have for clients to try on who came to my house. The medium dress my client ordered in a medium was 2 inches shorter in length and smaller through the waist than the medium sample dress I had. The other client ordered an XL dress and if you can believe it was 3 inches shorter than the what the sizing chart from Printful indicated. I measured the items myself against the sizing chart that Printful supplies and YES they were WAY OFF. So Printful refunded me for these items but these clients will not be back. They are from the small town where I grew up so this is a real set back for my local business here at home and so disappointing. QUALITY CONTROL It's poor. They are wonderful about sending out a reshipment but they are not helpful in fixing the problem. My first problem was with a pillow. The first pillow I got had stitches showing on each end of the zipper. There was no way I could even use it as a sample pillow. They sent me a new one and it was just as bad. I called in wrote an email etc with my complaint and I agreed to have another pillow sent out. Third pillow has the same problem so I have deleted this collection on my store and I'm looking for a new supplier. The stitching on their leggings I have ordered is also below standard. When you stretch the fabric the stitching pulls and is far too visible especially all up and down the bum. SHIPPING - I placed my last order on Aug 3rd and today is Sept 15th. 5 weeks waiting for my order. AGAIN if you are shipping to Canada don't plan on having happy customers. Regarding taxes for Canadians - Printful does not collect taxes nor do they indicate on their packing slip when you collect taxes from your linked store like Shopify. Therefore your customers in Canada will end up paying taxes and a handling fee at the door when the parcel is delivered. All my customers in Canada have paid their GST/PST twice.
Aug. 21, 2017
These guys are fantastic and integrate really easily with Shopify. We have an entire store with their products and they have been great to work with. Two fulfilment centres processing orders is an advantage worth leveraging as well- a real advantage over others.