Printful: Print on Demand
Sell custom print and embroidery items with no upfront costs
Rating
4.8
feedback
2,975
chart
#503
All reviews
Review RSS Feed
May 23, 2024
Thank you for leaving a review! We're sorry to hear that you had a disappointing experience. Please feel free to reach out to us via email at [email protected] if you'd like to discuss your concerns further.
May 20, 2024
ich habe sie gerade erst installiert... ich kann noch nichts dazu sagen... warum fragen sie mich das jetzt schon?
Vielen Dank für Ihre Bewertung! Das System fordert nach der Installation möglicherweise automatisch zu einer Rückmeldung auf, aber wir verstehen Ihre Situation. Wenn Sie in Zukunft Fragen oder Probleme mit unserem Produkt haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Sie bei jedem Schritt zu unterstützen!
May 17, 2024
No easy way to contact customer service. They denied a couple orders for customers and we can't get a hold of them
Thank you for the feedback! We're sorry to hear that you had trouble contacting our team. Please reach out to us via email [email protected]. We'll be happy to look into this and help you resolve this!
May 13, 2024
Incredibly hard to get setup correctly. The templates make no sense whatsoever, and are near useless.
Thank you for your review! We’ll follow up with you via email shortly! 😊
May 11, 2024
I would not recommend print full to my friends - I’ve had multiple failed orders - I never received notifications- I’ve lost customers that used to purchase other things because they didn’t receive their clothes- I’ve had customers had to wait for months to receive I never get texts or notifications thru my Shopify - there is definitely a communication disconnect- The pants I sell are no longer available in multiple sizes , and I was not notified of this Also , one of my clients ended up losing/ breaking up with their fiancé because the birthday present they ordered 3 weeks in advance did not ever arrive, & they blame me .
Thank you for sharing your experience! We appreciate the feedback and we'd certainly be happy to take a closer look into the situation. Please send us an email at [email protected] and we'll investigate right away.
May 10, 2024
Your chat is always on auto pilot and that sucks and seems intergration with ebay and shopify not that easy get an error saying shop not available what does that mean ?
Thank you for your feedback! We’re always working on improving our customer service and ensuring all of our integrations work flawlessly. We see you’ve also sent us an email and we’ll get back to you with more details shortly! We’ll follow up with you via email shortly!
May 5, 2024
Orders take too long to fulfill. I have my settings set on auto fulfill and can be days before fulfillment begins.
Thank you for your feedback! Our standard fulfillment times are 2-5 business days, but we understand the importance of prompt service. In case there's an order that's delayed, please reach out to us via email at [email protected] with your order details. We'll be happy to look into this!
May 5, 2024
It wont connect.
Thank you for your feedback! We're sorry to hear about your experience. Don't hesitate to get in touch with us via email at [email protected] with more details so we can assist you further. Your feedback is important to us, and we want to ensure you have a positive experience using our platform!
April 24, 2024
Very disappointed with the service I have experienced with the coffee mugs. I have had too many issues with the printing of the cups and I have troubleshoot several times with your team and still my problem hasn't been resolved. I am discontinuing my business because every time I reach out to your company you all make excuses and make it my fault. I don't like that kind of customer service.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned orders that included the mugs. Please send us an email at [email protected] and we'll investigate right away.
April 22, 2024
please fix the shopify integration, It's 100% useless across all web browsers
Thank you for your feedback! Could you please reach out to us via email at [email protected] with additional details about the problem? We'll do our best to address your concerns and ensure a smoother experience for you!
April 18, 2024
having trouble connecting to shopify correctly
Thank you for sharing your feedback with us! We strive to provide the best possible service and experience for our customers, and we're sorry to hear that your experience hasn't been the best. To address your specific issues and ensure a satisfactory resolution, we kindly ask you to reach out to us via email [email protected]. We'll be happy to look into this and address your concerns!
April 12, 2024
less than one star. Doesn't work properly with my shopify account. Can't un-import items.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the situation you mentioned. Please send us an email at [email protected] and we'll investigate right away.
April 6, 2024
TERRIBLE GET PROPER CUSTOMER SERVICE
Thank you for leaving a review and we're sorry to hear about your experience! We appreciate the feedback and we'd certainly be happy to check further on the situation. Please send us an email at [email protected] and we'll investigate right away.
April 2, 2024
Not very good it will not do anything
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at [email protected] and we'll investigate right away and do our best to help.
April 2, 2024
Not ideal. I prefer the old way when I could post my products directly through the Printful website dashboard, not within shopify. Also, since this app was updated, now the EDT no longer is showing under ANY of our products. I've contacted Printful support about this but so far nobody want s to help me fix this.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at [email protected] and we'll take a look into it right away.
April 1, 2024
You've removed the ability to export details of fulfilled orders
Using app
Over 2 years
Total reviews
1
Average rating
1.0
Hi there, thank you for your review! The ability to export order details is possible from the Printful dashboard-> Orders tab. There, you can download a report in CSV or XLSX file. If you're having trouble with this, for sure reach out to our team via email [email protected]. We'll be happy to assist you with this!
April 1, 2024
The app now actually makes it more difficult to access the Printful Dashboard. Where is the direct link button to go to the Printful web site? There is no access to ones templates as the app now opens at Shopify. It would be preferable to be able to go directly to one's templates rather than have to open a new product all the way through. Feel free to fix it rather than publish a one star review. (It is only one star because this does not need to be printed it just needs to be fixed and you all brought it here at the feedback offer) Printful is the best print on demand company on the planet as far as i am concerned and this fix would be nice.
Hi there, thank you for your valuable feedback! To address your concern, you can access your Printful dashboard directly by typing the URL into your browser https://www.printful.com/dashboard/default Also, if you have any new feature recommendations or suggestions for Printful and Shopify integration, you can submit them through our feature request page https://www.printful.com/feature-request This will help us to better track and organize all new requests and ensure that they're properly addressed!
March 27, 2024
Good afternoon, my company and I are totally disappointed with the purchase made, the samples that arrived in our possession are not what was requested at the time of making the purchase. The color sent in the design is purple, violet or purple. The sample items arrived with fuchsia embroidery. This is part of my company's brand identity and does not represent us at all. I attach images for your verification and I hope to receive a response on the matter.
Hi there, thank you for the review! We're sorry to hear that you were disappointed with your purchase. Please reach out to our support team via email at [email protected] with the order number and a photo of the affected product. Our team will be happy to look into this and resolve this!
March 27, 2024
Horrible so far. Cannot get printful templates to import to shopify
Hi there, thank you for your review! To better assist you and address your concerns, could you please provide us with more details about the specific issue you're facing? Feel free to reach out to us via email at [email protected] with more information and screenshots of the problem. This will help us better understand the situation and provide you with the appropriate assistance!
March 21, 2024
I very much dislike the new shopify integration. It's too simplified and feels like I can't find anything. I also can't see any tracking data unless I open a new tab and navigate to the full site. Feels like and unnecessary change.
Thank you for sharing your experience with us! We appreciate the feedback and we'd certainly be happy to take a further look into the situation and hear more about it. Please send us an email at [email protected] and we'll take a closer look.