Printify: Print on Demand

Oct. 24, 2021

I am an artist using this app to make merchandise printed with my art. It took me a while to understand how to use it, but I am pleased with how the samples look. There are a couple of things that would make the app better for me. 1. As a professional graphic artist, I rarely save my images as .png or .jpg files. I use .tif files, because they are less likely to degrade over time. PhotoShop doesn't ever offer .png or .jpg as forms for saving large files. Instead, the artist is obliged to make a COPY of the image and save it in one of these forms. 2. If possible, I would print my designs on clothing products on organic cotton, hemp, linen, silk or blends of these. Organically-produced fibers are what my clients prefer. However, organic cotton is only available from suppliers overseas. It's not even easy to find 100% cotton products on your site.

May 17, 2021

I love the choice and variety of products and the connecting to my Shopify store was easy. Okay the shipping part was a little difficult but once I got the hang of it it was smooth sailing. I would like to see some more options of choosing the ethnic group of the models for my mocking because 85% of my sales are to people of color and representation is very important to the culture.

May 3, 2021

4 stars instead of a 5 stars-only because, of three issues; needing more options with the hats. Snap back/flat brim, and baseball hat with snap back are popular with my customers, and printify can improve there. Also, the yoga leggings would be better if there was a 70-30 blend, the ones on here are not stretchy enough and a little too tight (my customers who bought leggings gave me the feed back, I value my customers feedback) and lastly, the printing area on the shirts (especially in the back) my brand is recognized by my logo on the top/middle of the back of the shirt-the locker tag area, and most shirts on here have a printing area of the middle of the back of the shirt, the only option is a gildian 100% cotton-which I won't put my brand on. Outside of those three issues, I am happy with printify, I sent a message on my issues and Irene helped me today and I'm grateful for that. The mock ups are great, and user friendly. There's a ton of options with everything on here. I've looked at a lot of the competitors , and they lack in one way or another. another suggestions, option to add branding to tagging area. Adding our brand is HUGE. Overall- I like this app, and I definitely will recommend it to people wanting to get their brand going in the e-commerce world.

April 26, 2021

Very easy to use. Large choice. Good prices. Sometimes the orders stay in hold without explication but this is rare

March 16, 2021

3.16.2021 Update: I have currently been working with a Printify manager since my last review. I was able to get my site back up and running, and have been having open dialogue about some the technical issues I have been having. All of which have been addressed. I look forward to continuing my business relationship with Printify. 3.2.2021 I have been using this app for roughly six months. My experience at first was pretty good. However, since then I have had more than enough problems with the print providers sending products that have numerous printing errors. Mind you customer service has been great at getting reprints or refunds executed. However, this affects the overall experience my customer is receiving. Here recently I have had technical issues that has prevented me from making any sales and creating products. Again, customer service is great with responding regarding the status of my issue. Unfortunately, it is very frustrating when two weeks down the road I'm still receiving the same canned answer that "my issue has been escalated to the technical team". While I sit and wait for someone to get back to me regarding this issue, now I'm forced to decide whether to close the store and look elsewhere. I need a resolution now. Print on Demand is a novel concept and very helpful for a small business. This app could be a zillion times better if there were simple quality control checks before merchandise is sent out from the print provider, and that when technical issues arise, that a dedicated person would be assigned to help mitigate the problems immediately.

March 24, 2021

I have had a few issues but they were very helpful and concerned about my needs. I appreciate that very much.

Dec. 2, 2020

Update 12/2/20: Since my review a few days ago, Sabrina with Printify followed up with me immediately and investigated my concerns/issues in an expedient manner, which I was very pleased with. She promptly addressed my issues and rectified the refund matter in a timely manner. I must say her customer service was outstanding! I am going to give Printify another try because they offer many great products I am in search of to offer to my customers in my store. Once I receive the order I will place soon, my hope is it will exceed my expectations, at which time I will update my review to 5 stars. Original review 11/29/20: I used this app to help with POD when creating products I offer to customers from my store. I am completely disappointed in Printify's refund process. It has been 9 days since requesting a refund and I still have not received it. However, one thing I can commend them on, prompt responses to emails. Backdrop. For the first time, I designed and placed an order for a mask. App says it was a "new" product. It was on hold for two days. The first sign of a potential issue but I wanted to give them a chance. Contacted Printify via email. They were quick to respond. Good. I was told the item was either out of stock or discontinued and they would reach out to the print provider for a resolution. I was hopeful. I really wanted this particular mask. They couldn't get an ETA when it would be back in stock. I ordered a different mask. Mask was beautifully made but was not what I ordered. Far from what the product description described. Emailed (with photos) and requested a refund. Contacted Printify two days later on 11/19/20 to inquire on the status. Told it would take 5-10 days. It's now 9 days and still no refund. Glad this was a sample order and not a customer yet. In my opinion, this would have been a great app for my use if they would not advertise new products that are not available. If it's out of stock with no ETA, it should not be offered period. Printify also needs to really reassess their refund policy. It's unacceptable. I use another POD app I've been using for over 4 yrs and everyting about them meets my expectations. I was really looking for an alternate app to use and thought Printify would be ideal. Sadly I cannot consider the use of this app for my customers because I would not want to place an order and they have to deal with this type of process should the need for a refund arise. If and when Printify gets these two issues resolved, then I may reconsider using the app again. I'll keep checking if anything changes in the near future.

July 13, 2020

Printify is very good, they have a lot of great products and they do a good job printing them. I think though that they should require their printing partners to be more fair with the shipping costs. When they require fair shipping prices from their print providers such as MWW then they will earn my 5th star. Recently they also got rid of all the jewelry and I had the stuff in my shop but no notifications about it at all. So to recap good but not anywhere near amazing. I personally believe that over charging for shipping in order to gouge the people selling your product is a bad way to do business. So thank you for the reply and I look forward to seeing actual results.

March 7, 2020

So far so good. Been a bit stop start on this, finally making the leap. Lots of information coming through. Possibly a bit too early to comment as ive literally just authorised my account

March 9, 2020

I want to say thank you to Arthur from Printify, who reached out to me on the phone to resolve the issue i had with my sample order. I got refunded on the 2 T-shirts that I wasn't satisfied with and also my account was with $66.18 for the delay. Thank you Printify, I look forward to getting my sample T-shirts that have been shipped and hoping everything comes out well.

Dec. 6, 2019

This app presents some challenges... printing things correctly can sometimes be off depending on the printer you've chosen. Some of the ink at certain shops can be thin. I had a red shirt with a white logo and all the white was red... but a representative got a hold of me to fix the issue. I'd say it's important to talk with the support in order to fix any sample print problems.

April 1, 2019

Printify is great for most things and has a nice clean UI and good customer service, but the embroidery on the hats and beanies were a bit lackluster, I wasn't impressed by the quality. Overall though one of the better POD companies out there.

Oct. 20, 2018

I use printify to sell products with my original artwork on them, I love how easy the website is to use and the customer service is fantastic. I would give a 5 star rating, my only gripe, and it's pretty big, is the shipping costs and fees make it very hard to make any profit off my items. The cost of the items is high, and to stay competitive and cost effective I add my markup to the item, but after printify takes their cut and the cost of shipping is added it's hardly worth it. I'm still trying to figure out a way to make it work for me.

June 1, 2018

When it comes to print on demand, you will probably have some type of issues regardless of which company you decide upon. I've had a few problems with Printify and in most cases, these issues were resolved. As a business owner, it's up to you to stay on top of things to ensure that their errors don't cost you. If nothing else, Printify has a better selection of products than their competitors. The design upload process is easy and the mockups are well done.

May 5, 2018

I'm just getting started but I like the fact that it is not linked to just one supplier

Dec. 10, 2017

i think its a great app and tool to create. jump in and start learning how to make your dreams and thoughts come to life.

Sept. 23, 2017

Had a couple of order, good quality of the produced items and still learning the ins and out of it and have to checkout all the items

June 27, 2017

Honest review: The designer tool is very easy to use and integrate into the shop. However, they aren't available to chat during normal business hours (I live in the United States), which I find odd. Secondly, setting up shipping rates for Printify and non-Printify items is extremely, extremely difficult and I have been working with Shopify to try and solve this problem for 2 days now. Still no fix. Printify, since they aren't open during normal business hours, hasn't been able to help. This has been the biggest issue. Overall I give them 4/5 because the integration and the design is very user-friendly and simple. The shipping is just hard to set up, even when using the Printify calculator, if you're attempting to sell both Printify & non-Printify items.

May 15, 2017

I'm updating my previous review because the upgrade fixed some of the complaints I've had with their design system.Like being able to make the pricing uniform across colors and sizes. Yay for listening! It's much easier to use now but there are still things that could use work - like the Leave a Message button to contact them is right on top of the save button. The Tag issue still needs work. Every other program can separate by tabs but this one requires hitting Return instead and you cannot copy and paste which is a big pain to have to retype tags on similar products. The upgrade also wiped out all of the Tags I had added in Shopify so now I have to go back and retype every single tag again (see lack of copy and paste feature above) but I am glad to see they are improving their app. I hope it continues.