Printify: Print on Demand
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only way to make decent profit is to upgrade to a paid subscription.
Nowadays is great to have a company like yours that help us start our business, but what I don't like is that I still don't feel that the service provided to my clients is great, and at the end of the day, the reputation of my store will pay for that.
Fast and easy though the AI needs work
Print/Embroidery consistency and quality is hit or miss.
Thanks for your feedback. We're sorry to hear this. Please reach out to our Support team so we can look into it 🙏.
I see better on the computer
Thank you for your review 💜!
It works well with Shopify
Thank you for your review 💜!
Thanks for your rating 💙. We’d love to know what could have made your experience even better and what led to the neutral rating. Please feel free to share more details here [https://printify.typeform.com/to/Pua3qgMA], your feedback helps us improve ✨
there's some things that I wish I had a little more say about the mock ups ,the blanket upside down on the couch the painting print 10x8 that has no business over a desk on a wall it is so tiny it looks dumb and not a good example of showing the work it is seriously to small that should be called a desk print.
Thanks for sharing such detailed feedback 🙏. Mockups play a huge role in presenting designs well, and we appreciate your thoughts on positioning and sizing to make products look their best. We’ll pass this along to the relevant team.
Thank you for rating us 🤩!
If there is a "potential" problem with the order Printify customer service is useless. I am a premium member. I know what the average printing time and fulfillment time per printer should be. Sometimes orders are marked as pending, way beyond when they should have been fulfilled/shipped. That indicates a problem. Printify, does not have a direct phone line to the printeres on their platform to find out what the problem is. Apparently they email the printer and tell us to wait for a few days until we, maybe get an answer. That is unacceptable. When an Etsy customer is expecting the product to be shipped and its way beyond the ship date, Printify should have a direct phone/chat line to any printer they use, around the world, to find out what the problem is, and when the ETA of the product is to be shipped. I can then go back to my Etsy or Shopify customer and explain, diffuse the situation and if needed adjust the shipping time. This for me would be a reason to deal directly with printers instead of with Printify (an Aggregator). If they fix this and tweak some things in the Product mockup area they would get a 5 Star review! Btw, for me they are still one of the best POD Print Aggregators out there, but I look forward to improvements!
This is not the experience we want for you 💜! Delays and limited visibility can make it harder to manage your customers, especially when timing matters. We’re continuously working on improving communication and transparency with our print providers, and your feedback here is really valuable. Please reach out to our support team so we can take a closer look at your orders and assist further 🙏.
Needs more (name brand) products and cheaper prices. We have to increase prices to afford top tier shirts and other garments.
I like the app somewhat. I cannot believe there is no undo button!! Also it is very difficult to use on iphone.
Thank you for your feedback! 🙏 Our platform is best optimized for Chrome browsers and larger devices, and we are sorry to hear that you had issues when using a smaller device. We would like to look into this further. Can you please share more details on the difficulties you experienced with us here? 👉 https://printify.typeform.com/to/Pua3qgMA We are always here for you! 💖
Everything seems great until you realize that the words “automatic” and “integration” only work one way. Scammers target new businesses because both Printify and Shopify allow gaps to exist for new sellers—and scammers know this very well. ONLY ORDERS ARE FILLED AUTOMATICALLY. CANCELLATIONS MUST BE DONE ON EACH PLATFORM SEPARATELY. Shopify tells you that since the order is unfulfilled and the stores are connected, both accounts will stay synchronized—and that is false. Do not fall into the massive gap they leave open.
Thank you for sharing your experience! 🙏 Due to technical limitations, order cancellations need to be completed both in Printify and on Shopify. Orders are automatically imported into Printify and processed according to your order settings. By default, Shopify doesn’t allow customers to cancel orders directly - instead, they can submit a cancellation request to help prevent fraudulent cancellations. Once you receive the cancellation request, we recommend reaching out to our Support team to confirm whether the order can still be cancelled at its current stage. We really appreciate you taking the time to share your feedback! If you have any questions, don’t hesitate to reach out - we’re always happy to help ✨😊
Thank you for rating us! 💙 We would love to hear how we could improve your experience - please share it with us here: https://printify.typeform.com/to/Pua3qgMA
All good
Thank you for your review! 💙 Please do let us know how we could further improve your experience - your input is very valuable to us 🙏
was not happy how the only order I had was received. The black sweater that was more of a off black and the print was looking faded like it had been washed several times before sending. I know my customer was not happy. I expected better.
We are really sorry to hear about this experience. That’s not the quality we want you or your customers to receive. Please reach out to our Support team and include photos of the item showing the issues. This will help us investigate and make things right for you. We’ll ensure it gets resolved.
hard to learn all the detailed settings. ordered the wrong shirt sample for some reason. could be a lot easer or better yet, incorporate AI into process of setting up store and helping with products
We’re sorry to hear about the difficulties you experienced while setting up your store and ordering your sample. We recommend checking out our tutorials and Help Center for step-by-step guidance. If you’re still running into any issues, please don’t hesitate to reach out to our Support team, they’ll be happy to help you get everything sorted 💜.
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