Printify: Print on Demand

Feb. 25, 2025

If you spent more time making your site usable for your current customers, you wouldn't need to confuse everyone with all your damn ads blocking up everything on your site.

Feb. 14, 2025

UPDATE** Another order, another issue. This time, the package was never dropped off at UPS. Printify tried to blame me for giving them an address without a APT# saying the package was "Lost" but this delivery was to a house not an apartment, and the UPS tracking confirms they never received it the package in the first place with the message "UPS doesn’t have possession of the package yet. Estimated delivery date will be available as soon as we get the package." They did offer to print and ship the order "Again" but would not approve any expedited shipping. It's been 15 days now since the customer place the order. With how slow the processing time actually is I don't expect this customer to receive their order for another 10+ Days. -------- I’ve used Printify on and off over the years, and there are both positives and negatives. Overall, the products are good quality, and the prints usually turn out well. That said, I’ve encountered a few issues where the work felt sloppy. On the bright side, the design tool is user-friendly, and the mockups look fantastic. My biggest complaints are about the pricing and shipping. Some items, like postcards, are priced ridiculously high—I suspect it’s to make their “premium” pricing option look like a better deal. Shipping costs can also be inconsistent. For instance, shipping postcards and stickers just don't make sense, but shipping for journals seems more reasonable. Lastly, turnaround times are longer than advertised. While they often claim 1-2 days, you should realistically expect 4-5 days, and if your order still isn't ready by end of day Friday expect it to go out next week. It's really hard to advertise a correct processing time for customers so it's best to say 4-5 days in my opinion.

Nov. 13, 2024

Printify is a very good platform and I was quite impressed of how easy and "reliable" it was... until international shipping came along. They are the worst at shipping and my order is taking ages to arrive. 1+ month is a delivery time no customer will be happy about.

Aug. 17, 2024

Too limited items to modify, add more items..

July 30, 2024

July 9, 2024

good

June 25, 2024

I have needed more steps by step instructions. I have had to consult with "help" and YouTube researching for myself.

May 8, 2024

Good quality productions, greatly misleading "lead times" and poor customer service. They have a product that I source (a blanket) and they advertise an "average production time" of 1.4 days and 2-5 business days for shipping. I based our Mothers Day sale off of what they advertise.... suddenly that 1.4 days production time turned to 11 or 12 days after my orders were placed. They even had the nerve to say "it's just an average, not a guarantee". Averages don't sway by 10x. No offer to help at all. I asked for a partial refund (since I'm going to need to refund my customers) and they declined to even offer that. Bad customer service from an apparently unreliable company who admittedly provides good quality products.

March 1, 2024

I don't think anybody see my store??? How do I get seen in the marketplace? How do I get my Printify store seen by Printify customers? I am following all the steps, doing all the things, but it seems like my store is invisible? I really don't know what's wrong here. I like it though. I just don't know if it's worth the time you give it. So far so good with setting up the personal e-store that Printify offers - you get your own shop without having to do Etsy or host your own site. That sound great! Right? Well no so far, wrong. It's sad it's depressing to go work all day for nothing. Like a toxic relationship. I'm doing the work with zero profit or reward. I'm literally a starving artist. Don't listen to the youtubers who say you'll make money here and off you go! They say copy, steal you don't need any talent or skills. Passive income flow. I am not passive. I am actively working here. And I HAVE talent and skills. I have been an artist for 30 years and a digital artist, graphic designer for 25. I call bullogna. It's discouraging to be a part of Printify right now. Who knows. Maybe it wasn't all for nothing. Maybe someday somebody will buy a cup. Maybe it will pick up at some point, but my God. So far all my time and effort, and it's a LOT, seems like a big ol' waste of time. I don't know how to get seen here. Seriously. I literally have had Zero traffic within the market working hard everyday. Not one person. It's been up a week or two and not one person has even seen my store. Not one visit or window shopper. I get competition. There's so much competition on Etsy with stolen art and low level mediocrity designs selling waaaaaay over the designs and products of some really amazing talents. I'm over Etsy. I had high hopes for Printify but I'm losing that hope. I should at least be getting lookie-loos but NOPE. Is there a secret code or button to get seen in the printify market? I am not sure how or what or why? The WHOLE idea for going through the trouble of setting up the store front inside the Printify marketplace... was to get Printify customers to see the store front in the Printify marketplace! But it hasn't happened at all. Zero view. No customers. No money. Zilch. Nada. So far a fruitless effort. It's supposed to be a free thing but of course they offer tiers. Is it...pay to be in the premium club or hahaha you get nothin? I really do not know. Free shop? Printify Marketplace footprint? Well sure. You get that and a bunch of crickets. There's always a catch. The site and app are great! Great concept great idea, anyway. I really DO like Printify! But, not too much faith in their free plan. Tell me what to do if there IS anything I can do, please? I mean, short of paying to get in the club. I already know that more money means more attention, but I'm an old 20th century scrappy city kid who likes to earn my seat and prove my worth. I will change my review if I ever get any actual help or traffic. Peace.

Feb. 15, 2024

They charged me double every month since last may. They had access to 2 cards and used them both. When I noticed it they sent me some lame excuse. Then they sent another excuse that didnt fly either. Then they said i had 2 accounts. Why do you need 2 accounts ? That was bull too. I had 2 but I didnt add it, they screwed that up but still refused to rectify it. I kept at them then they just cut my account off. Of course right after they took the payment out. Ive never dealt with such blatant fraud. Dont do it, its a nightmare. Internet crime syndicate. Their mockup partners are no better. That cost 9 months work and 300+ product. Like getting things off the ground isnt hard enough in this biz. I doubt you need the added headaches

Feb. 12, 2024

C'est ma toute première expérience avec vous. J'espère que ça va marcher.

Jan. 27, 2024

The quality of printing was really poor. fuzzy and unclear one of the sweatshirts looked had been used as it had some pilling.

Jan. 17, 2024

changing profiles, emails, and creating for beginners is very unintuitive. Customer service is very weak

Nov. 19, 2023

The only reason they are getting two stars instead of one is because I have actually received some awesome prints from the third party print houses that they contract but their customer service is very slow and they request the same information over and over again even after you've provided it, I assume in hopes that you forget about it. Lost a good customer in me over something that could have just been resolved with an apology and a replacement sample of the correct size without white ink smeared on it.

July 13, 2023

Shopify is showing that the Printify app is unsupported. I am surprised and disappointed as well. i was not expecting this.

Feb. 10, 2023

just started using it for my drop shipping shirts, it is easy, but there is always a problem. my shirts never come out right, and the white shirts that i designed and got made from them ended up being dirty, and yellow. i dont recommended using for shirts but for others yes.

April 6, 2023

After 2,5 months of many messages and false promises in the end regarding the shipment process, NOTHING changed and big radio silence.. so disappointing :-( === shipping time within Europe is ridiculously long and makes it impossible to sell within your own country. If you complain about this, you hear nothing back. I unfortunately have to switch to Printfull. 5 working days delivery time versus 15 days. Lower quality, but Printify's environmentally damaging shipping method and the shipping time involved is just not explainable. Just started and already can refund customers because it takes too long. If jumpers are not accepted by the customer after more than 15 days, they disappear, as does my money. The 2 stars rate is because the app itself works very well and the printers do a good job. Too bad Printify doesn't seem to want to dive into the shipping method. For US I will keep Printify, but the Premium to have multiple shops I am cancelling.And please Printify don't say hereunder you will look into it, because I know I don't hear anything back. Please change your shipment method within Europa, faster delivery would be beneficiant for both sellers and your company.

April 5, 2023

Unfortunately - I have to modify my review again. After complaining I really had a nice contact with the customer service. It looked ( I was told) the shipping method had been changed and would only take about 3 days. But those were only words... shipments from Germany are still done in the less eco friendly way you can imagine - by plane (< 200 km drive) by the French Poste (package from Germany => Holland).. time consuming. Customer Service told me 21th March to come back to me a.s.a.p... it's now 5th April. So far for close monitoring...Also the packages are not offered at the door of the customer, in stead they go straight to a service point, while the system displays it has been offered at the door. 100% NOT true... because of my doubts I ran a test with a package to my sister... The worst is - the buyer doesn't receive any notification where the package has been delivered!!! If you complain on the chat the answer is: please contact the local post office service point, but which one is a miracle??? Next week one of my sweaters will be in a national television show with over 1 million viewers - I worked really hard to realize that.. I hope to make a lot of sales, but where possible (depending on the ordered colors) it will probably be better to re direct to Printful. Unbelievable Printify doesn't see this! So frustrating...The quality of the app , the sweaters and the prints is great, but the shipment process spoils everything. ====== I wanted to update my previous review and sincerely give a 5 star rating for the way Printify (especially Ariel) handled my complaint. In just a few weeks the shipment proces. In just a few weeks, the shipping method was changed to a more environmentally conscious and faster process. Thank you Printify and thank you Ariel! By the way, I do hope that this fine trend will spread to all European providers that deliver within the EU.... ====== I am situated in the Netherlands. The closest printer is in Germany - a max. 3 hours car drive. I truly love the Printify app, but it seems they are responsible for the transport process. If you order directly at the printer they use a (road) transport service with delivers within 1-2 days within the Netherlands (2 small road trips). However, the orders placed by Printify follow this route: - a road trip from the German printer to a French airport - a flight from France to the Netherlands - a drive from the airport to a distribution center - a drive from the distribution center to the end user The whole point of choosing a local printer is to save: time, money and the environment. Now 1 simple sweater delivery takes up to 15 days (above the production time), an augmented CO2 emission and most probably it won't be very cheap. I only started to work with the app, but selling within my own country (the Netherlands) seems impossible this way.

Dec. 28, 2022

Irritating. Made sales with store. Only paid for shipping but never received payments from orders. 1 Day shopify says my payment is pending, next day it's not even on the system. Help.

Dec. 26, 2022

Regular interrupts by popup seeking feedback on how they are doing. Here's the answer: too many interruptions looking to know how you're doing. Bait and switch on shipping policies doesn't help either.